When I created accounts on TradeRoute in August, I would always recieve an auto welcome message from TR explaining the market and providing their PGP key.
I recently created a new account and noticed a couple things:
1) I never received a welcome message with their PGP key.
2) When you go to open a support ticket, the PGP key provided is different than the one that was originally provided in the welcome messages I received from my old accounts.
Here is a picture of the original welcome message w/ PGP key:
https://anonimage.net/image/sVBQDBerHF - Message
https://anonimage.net/image/up5Od9Nkcx - Message PGP key
https://anonimage.net/image/hjabna0PZB - TR PGP key details (Made in 2016)
Original Key:
-----BEGIN PGP PUBLIC KEY BLOCK-----
mQENBFeN8VABCACwXCoh+Nn9JqPYo3CU69GgSfawKxKAYSwQvXQq4j/jZX2ZGZuS
krExVTy/A2Y4WsYT5t0bNjDMnEdMz8sFtFmAej1JODLy1kcE0bZSd3hZbf1D4Niw
ywQx5HUbJOIPGIA9IGklY+LYsTwb/Ez4UpTcY7JSduhB8tPYGc04U9K0gJV5Zurd
/b8MRFeaPIJw3Kv5flWqcXeeq/WJG3+yV+oMTTIPvOySzBYzjcNfZ07JpcE5H+eW
NDapO++0e4ZwQKkkve1xk9n03SUVZxGVVcQW80nGKaN//e5nQEacVjSB94wpkeyl
hDWdMCH7XXEvAG8rv+4OCHO0LuZSPxLViyz5ABEBAAG0IFRyYWRlUm91dGUgPFRy
YWRlUm91dGVAZmFrZS5jb20+iQE3BBMBCgAhBQJXjfFQAhsDBQsJCAcDBRUKCQgL
BRYCAwEAAh4BAheAAAoJEG1uaxOEo4CA/DcH/iZBHqxCK/+BvPwDeuBP/u0s5N7v
POxHXxAsBxb6knRst+k8N7Rp6xe9GpprVpS43B9peK7rodSDimH+vcnCSl1wlofi
sEKEpfkdbscO5WLGTZG0B3IVWfHVShHmQhg1UlchdqF4oSvzww08w7Rz9SOfcSO2
NgVaKPd2RlFTK3C8761XUfaep/OaY7XU+lpO1C9iswus6pAQUTbo0rVpEWFwkBif
0kScHqnbh2J6INAHNZRQAoM852asTxYzMiJHPGNtmErG2z1z4yzSbwNVxOQS0gPU
eSy9XR8xvNY3JBYw1ef46YLpHneY8r/4zzGAnBvfbs+kyIYqclqWA6/QMt25AQ0E
V43xUAEIAMxPnMGj2/JkOa2sOq+TbIzy91ayMlyFC/Ye2BeSPf+simf55s/hGkUH
rG9o4Qe84A3bD1bq6wQqhxXocyuKBkPpx+jXuYDoJHptYoiK3Gv09lO/NcIz/lec
dAXGxj0SckafE5g3WIPf9E+ADfSWPUzHaHd7QiW0T9kTJMnXGB6i1MG4DGhO5LTx
p7/4/t9+7y0SOqrfvOg9YIkUA4iNKWeXiO7N/O3N6AJiOS/l6ewZMI0Z9RN9pY/y
d2Dn/BpVu16D9YB7ifgYANPJJb2FivQxGeV9jp3uvT322erhetlYd2kzHDH4Jes3
VXfLjP4rPv9AF0HvbrzokcOM9wBabAMAEQEAAYkBHwQYAQoACQUCV43xUAIbDAAK
CRBtbmsThKOAgAcfCACf1a95GGPIWigNIcgkFQ4SAHlNjKluju79QyUeaF92Yt3W
w+Gt0zOBNOwyRfm+ZLWC80R4MNYCwxUzOWiJCtAMMh8iCEzenHr0hMfZzcRdl7X/
/qFaLFscjt6nDUmNYQOytoVg4FSa3alpXnt+Cg7JQc0e0gPCm+EAJ2rBcbAnnDU/
YAI4sIHiUIpBR9ghJn/CFus1/bSOD9shdkw8huCghZg392cUbxeaCmD048kTYekN
+NyT4FbWcqNL5tMzRhSJSa5rLZEUL9S8Ktz8dtcTiO2R06jLJRr5lsPe1kEjFGpH
Ii9B2d+5no3oD6TogiP8U5eBohESfYU40G9hQ1Za
=/Swg
-----END PGP PUBLIC KEY BLOCK-----
Here is the PGP key provided when you try to open a support ticket:
https://anonimage.net/image/mqIBCiP57 - Support PGP key
https://anonimage.net/image/Pjr3VRVJyQ - Support PGP key details (name: Sam Culper, created 8/15/17)
New Key:
-----BEGIN PGP PUBLIC KEY BLOCK-----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=+1Ji
-----END PGP PUBLIC KEY BLOCK-----
They are two different keys. What's so hard to comprehend here? Why are you spamming this in multiple threads?
A market PGP key and a support PGP key can exist separately and not be in conflict with one another. They are not mutually exclusive.