Hey,
I just have a really quick question about DHL's format. I have an order that I placed escrow. It was recently updated to shipped. However, there is no timer or indication that it is in escrow. It just asks for feedback on the order.
Also if I wanted to file a dispute would I just do that through tickets? There doesn't seem to be a way to stop and file a dispute. Am I missing something here?
Thanks for all your time. Sorry for a simplistic question, I find DHL's format a bit tricky to switch over to.
I think that's how long they have to ship it