Don't panic and burn your house down yet, the forums are still up and running just fine. Posted by the admin:
Still here, the market server is being DDOS'd again. They changed their tactics to evade our protections once again. We should be back up and running by the morning at the latest, implementing upgrades and further DDOS protection.
I think this is actually a good thing. Seems someone REALLY wants them offline, and I wouldn't be surprised if it's another market due to how well Aero is looking and the rapid development of their unique features.
EDIT: NEW SIGNED MESSAGE FROM AERO ADMIN
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After multiple DDOS attacks against Aero since we launched, we are now experiencing a more targetted attack loading whatever public resources they can from the server. Our services have been intermittent for the past few hours and they have managed to evade the new protections we put in place to mitigate the previous attack. We are working on a more solid solution and upgrading our server to help withstand the traffic, but we expect to be offline for the next few hours, possibly until tomorrow morning.
If you are not familiar with a denial of service attack, it is nothing to worry about. Lots of automated traffic is being directed at our onion, which is causing the server to slow down to the point of access being nearly impossible for users. This is the same attack currently being sustained by other market places.
Your data is all safe right now, including your coins. We will be back up and running as soon as possible, no need to panic. During this down time, our support team are still working through the sheer mass of support tickets, currently 700+ left to look through. Vendor bonds are being caught up on also. We will be clearing all tickets shortly once everything has been looked through. If you have not received a vendor fee waiver after requesting one, please send another ticket in once we are back up and it will be processed.
If you would like to request a vendor fee waiver, please do so by opening a Support ticket on the market, you must provide links to your profiles on other marketplaces or Grams, so we can take a look over your stats and feedback. This message must also be signed using the same PGP key listed on the profile.
To address other issues which have occurred on the market over the past couple of days, some of which caused problems with orders. An update to the platform, which used an outdated version of the source code broke page templates in the vPanel interface temporarily. It also broke some variaions of the search filters and prevented listing and feedback caches from being cleared.
All of the above issues are being addressed right now, we pushed a lot of fixes last night which you may have noticed, our development is working overtime to ensure everything is rolled back or amended to work as intended and as it did before.
We received a lot of complaints of PGP keys not being accepted, at this point we are able to replicate it, but unsure how it occurrs as multiple attempts resulted in the keys finally being accepted. We will be amending our PGP library to hopefully resolve this.
You spoke and we listened. We are planning all suggested features to be worked on once we have all fixes in place and we are running a stable platform once again.
- - Advanced search filters
- - Vendor shared access
- - New categories
- - Vendor advertising panel and search insights will be enabled shortly
- - Digital product support
- - Discount codes
- - Conversation adjustments, seeing when a user has read your message
- - PGP formatting changes
- - Add products and vendors to your favorites
- - Clone listings in vPanel
- - Configurable products (Allow for multiple prices for different labels, this will allow for different weights under the same listing)
A lot more planned and we'd love to hear further suggestions on the Forums.
Finally, a message to you all from the team. Thank you for your continued patience as we stabilize our platform to build a new home for vendors and buyers alike. We appreciate all of the support we have received and believe this could be one of the biggest user influxes a market has ever received. We have achieved a lot within less than 2 weeks of making our launch announcement on Reddit with over 15,000 user signups and over 1000 sales. Our launch was untimely with the demise of Trade Route and the DDOS attacks affecting other marketplaces, which saw us grow exponentially in such a short time frame. We were not expecting such a response as we couldn't predict this at all. Aero did not get the chance to have a slow start as other markets did, where they got a grace period and bugs could be identified quickly and also resolved.
Thank you all, Aero Team.
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Told you