I ordered 10g from merck about 20 days and received no package yet. I messaged agora support about my problem and today they gave me back my funds. Just a heads up if you havent received your pack in 25+ days message agora support and they can help you im sure.
I ordered 1000 Party Masks from Merck and it's day 22 since marked shipped. I messaged agora support about two days ago and they just told merck to provide tracking on the order page. I hope if he ends up scamming me agora will reimburse what I lost. I will update when/if he comes through.