EDIT
Jnenfrancis asked for my alternate, safer address, so it looks like the issue is getting resolved finally :) He said he is sending a 100% reship!!! I AM SO HAPPY, thank you jnenfrancis for your effort, and thank you guys for you attention.
EDIT
Jnenfrancis sent me a message saying he gets too many messages, but after seeing the thread he told me to write again, so we can sort it out. Wish us luck, guys!
Hello guys,
so, several MONTHS ago I ordered stuff worth 300 EUR from jnenfrancis and asked to have it without tracking (because couriers are less reliable than post). It did not show up for some time, so I asked jnenfrancis if it might be just delay. After some time, he send me a tracking number in PLAIN TEXT, so I was like okay, at least we know where it is even though I did not want tracking. The courier however did not find the address (which worked perfectly before) and it was almost ready to get sent back. So I asked jnenfrancis to request a redelivery, and he said that he wants to wait a few days first to see what is going on. Then the order, of course, got sent back.
Jnenfrancis concluded that this is not our fault and offered a 50% reship with which I was not happy, but in the end I was like okay, it is better than nothing. Then he stopped replying completely. I sent him messages repeatedly on April 15, April 30, and May 7. Then he finally said that he is sorry but there is nothing he can do. I replied that is why I tried to sort this out fast, and after 11 days of no reply, I told him I still have the tracking number. Suddenly he replied saying "Yes I do recall our conversations but we are still going over something that is neither our faults it's an unfortunate circumstance. If your willing to re-order we would offer a gesture of goodwill." I am extremely unhappy with this treatment, it has been months, my friends are behind my ass asking for the money they invested, and I definitely do not have another 300 EUR to spend in this situation.
So, guys, be careful even with popular vendors.
When I order for friends I make it very clear "although this is a trusted guy, he could up and leave and you could get nothing". I make it very clear I will have no responsibility.
I don't teach them how to do it because I charge them to for the service and to use one of my drops.