This is my first real dispute on a vendor, not just to delay auto-finalization. Cocktails has been unresponsive, an ass, and is now claiming that after 13 days of telling him my packages havent come, it was actually delivered.
Order placed 17 days ago, shipped 4 hours before it cancelled automatically. It has now been 13 days in shipping. I have been at my mailbox IMMEDIATELY after the mailman every day for the past two weeks in expectation of this package.
I opened a dispute and hesays to be patient after 5 days. 6 days "be patient bad weather across the east". 8 days, "It is on it's way, I will wait to check tracking still." 10 days "I will wait one more day to check tracking" I am begging him to check it right now at this point.
I placed another order 4 days after Cocktails marked this one shipped. It arrived yesterday, after 5-6 days shipping. This is ridiculous.
So, now he is saying he will provide tracking only to the MOD. The mod, SniperFox, who has not said a single word in this dispute regardless of the fact it's been open for almost 2 weeks.
He is claiming it was delivered. I am 100% sure it wasn't. There was no mistake on the address as I check it thrice every order. My neighbors know me and would bring me the package if it was left with them.
If he's showing the mod the tracking, how would the mod even know if it's the right tracking number? it could be a whole different order sent somewhere else and they wouldn't know the difference.
What is my next step? pleeassee? I have told him I want a refund until I see tracking. I have PM'd the mod telling him the immense amounts of bullshit cocktails is pulling.
Please help.
EDIT: just to show how much of an idiot/ass cocktails is, I'll copy/paste stuff from his profile.
"Valentines Day Special 2-3 Day Guarenteed delivery"
"6. If you ask me where your package is and your order is less than 112g and it has been less than 8 days in transit your message will be ignored."
2-3 day delivery gauranteed, however if it doesn't show up within 8 days you should let me know. (lol)
"FFS FORMAT YOUR ADDRESS PROPERLY OR IT WILL BE DELAYED at a minimum 3 Days. 50% of you people don't know how to do this."
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