I had placed an order on DHL and after it went through it said I owed 0.0000btc, probably owed a couple cents or something. I had no other spare coins so I canceled the order. Now my money is stuck in escrow. It has been about a day so far. I messaged support, and they told me it takes up to 8 hours since it's done manually. That was today in the morning. Still nothing in my account. Has this happened to anyone else recently? I wanted to place some orders but now I can't until this get's resolved.
We checked your case and since you are one of the rare users that is using the BIP32 function the funds have been refunded to your wallet DIRECTLY. Please check it
The money is already there since quite some time.