Customer Service |
Description |
[x]+5 |
Superb - Polite, prompt, ensures satisfaction |
[ ]+4 |
Good - Professional, exhibits customer care |
[ ]+3 |
Satisfactory - Adequate responses, resolved issue |
[ ]+2 |
Marginal - Subpar communication, partial resolution |
[ ]+1 |
Bad - Poor communication, no resolution |
[ ]+0 |
Awful - Abusive responses, no resolution |
Product Quality |
Description |
[x]+5 |
Highest purity - highly potent |
[ ]+4 |
Mostly pure - potent |
[ ]+3 |
Minor cut or impurity - strong |
[ ]+2 |
Cut and/or impure - medium to weak |
[ ]+1 |
Almost entirely cut - very weak |
[ ]+0 |
Possibly bunk - no effect |
Processing: |
Description |
[x]+5 |
Processed & marked shipped in 24hrs |
[ ]+4 |
Processed & marked shipped in 48 hrs |
[ ]+3 |
Processed & marked shipped in 72 hrs |
[ ]+2 |
Package is late |
[ ]+1 |
Package is very late |
[ ]+0 |
Never received package |
Price Value |
Description |
[x]+5 |
Excellent - great value & low cost |
[ ]+4 |
Moderate - worthy value & fair cost |
[ ]+3 |
At-market - neither good nor bad |
[ ]+2 |
Below-market - so-so value, high cost |
[ ]+1 |
Exorbitant - low value, excessive cost |
[ ]+0 |
Rip-off - little-to-no value, unjustified cost |
OPSEC/Logistics |
Description |
[x]+1 |
Single (but effecive) Vacuum-Seal |
[ ]+2 |
Multiple Layer Vacuum-Seal |
[x]+1 |
Mylar and Visual Barrier |
[ ]+1 |
Decoy Utilized |
[ ]+1 |
Proper NETSEC/PGP |
TOTAL: 88% / 100%
Summary/Narrative: I messaged him stating that i wanted 21g of shatter and i wanted overnight shipping. He said he doesn't do that, but told me to order 3x7g shatter, and he would include some free distillate. I also asked if i could order 1 of the vape pens (min. he sells is 3), since my gf wanted 1, but didnt want some trash like we got a few times before, and he said he would include a sample of that as well. 3 days later (Fri-Mon), my order came. I look inside, and
i saw 3 of the 3.5 shatter packs (which equals 10.5g), the vape, and the distillate. And thats it. So he shorted me half of my order of shatter. Even if he thought i was paying for the distillate (which i never said i wanted), and the vape pen, im still $157 worth of product short. I sent him a message. Hopefull he resends and makes this right, but i thought i should make a post regardless. I will update if he makes it right.
tl;dr - Ordered 21g of shatter, asked for vape sample, got 10.5g and vape sample.
UPDATE: The vendor has gotten ahold of me and offered me 50% refund or reship of 14g of shatter. Im taking the shatter. This dude is awesome!
Did you message them about the issue? Or at least dispute it?