Hi,
I just made a transaction to Helix of 0.5 BTC. However the Helix says it only received 0.21054 BTC (see http://grams7enufi7jmdl.onion/helix/light/status/dcca360cf2eae54b). I lost 60% of those coins with a single transaction :( It seems like Alphabay took 0.39 out of my 0.5 BTC
This is crazy and highly worrying to me! I am not safe anymore to transfer my btcs from alphabay to another place.
Has anyone else experienced such issues? I already contacted the support at Helix with this issue and the support at Alphabay in the forum. I am curious who's gonna say what.
You made a withdrawal of 0.5022 BTC, and it was correctly sent on the blockchain. Our job is done. However Helix light normally takes single payments, you should either:
1) Contact Helix support with this transaction ID and they will solve it
2) Next time, check the "single transaction" box when withdrawing.
Edit: By posting your Helix ID, you just posted your "clean" BTC address in the open. If I were you, I'd tumble them a second time.