[EVO] I really don't know what to say. He's a nice guy, he responds within a reasonable time frame, but I don't know if I'd ever go to him again. I ordered 7G AAA Grape Haze from him on 7/12 and it still has yet to arrive. He also "reshipped" the order overweight on 7/25 and that one isn't here yet either. I've basically abandoned hope of the first package ever showing up, which is leading me to believe this second package won't either.
Communication: 5/5 Responds decent time frame
Speed: 0/5 Still isn't here yet, even tho other buyers claimed to have gotten theirs within at most a week.
Stealth: 0/5 No idea, never got it, although a few customers complained about ripped envelopes.
Product: 1/5 Looks nice online, but I wish it were in front of me.
Overall: 2/5
He did offer refunds several times, to which I simply replied with him getting the order shipped would be fine enough. I had to file a dispute so the AF timer wouldn't go off.
Hi! Sincere apologies for the trouble, only just noticed this post. Not sure if you've seen my message because it was only about 12 hours ago, but basically if you haven't received your order today you can have a 115% refund, if it ever shows up we'll work it out from there if you so choose.
Here's the situation, as best I can tell: My initial inexperience has led to some noshows, though I have made many successful shipments.
Upon the first shipment I made that had any noshows (however, the vast majority of these packages did arrive and there were two successful shipments beforehand), as soon as it became clear there was something afoot with the delivery time we shut down, and as you can see we are out of stock on all three sites we sell on, Evo, Agora, and TMP. Have been for a while now.
I made a second shipment of reships and covering all pending orders, having fixed what I thought was the problem but not resuming service to ensure this. Upon the second shipment also having noshows I am investing considerable time into covering the more subtle nuances of package distribution, and most likely sending test packages before resuming service.
I assure you, despite my failings I remain committed as ever to customer service, satisfaction, and of course product, and regardless of if you'll be interested in ordering again, rest assured that by the next time we sell again our service will be greatly improved, with the same great product and prices.
I hope this explanation has alleviated some concerns, and again I apologize for the inconvenience.