So I withdrew about $41 from AB. I went AB -> Helix Light -> Electrum. I noticed I only got about $20 received by Helix and sent to my Electrum.
I immediately message /u/gramssupport and open a ticket on AB with relevant proof and information. Grammssupport got back to me within a couple hours and informed me that AB sent my withdrawal in multiple transactions, which Helix Light can't handle.
Anyway, after about a day due to some miscommunication on his part, Gramssupport found and sent my coins to my electrum wallet.
This was just a shoutout to /u/gramssupport for quickly resolving me issue and basically reassuring me that I will have any issues with Helix that come up resolved. Also, why the fuck does AB send out withdrawals in multiple transactions? Seems dumb.
Is also like to give a shoutout to /u/gramssupport. I subscribe to their sub and it's just a smattering of impatient people crying for help. Big ups to him/them for taking the time and sorting out everyone's issues. Sounds tedious.
Great work guys, keep it up.