Is it typical for vendors to take some time answering messages?

Anyone got any insight to why vendors take so long to answer messages? I'm assuming they are busy n' shit but 3-5 days to get a reply can be a bit hard to work with.


Comments


[1 Points] Chardlz:

I would say an average vendor replies within 48 hours. A good vendor replies within 24 and a great vendor within 12. If it's taking more than 3 days for a vendor to reply to your message one of a few things is happening. They're giving you the work around and trying to ignore you intentionally (Could be if you're trying to get a reship or something and they're not a standup vendor). They could just really be that swamped. They could just be bad at replying but that's not really a good excuse. Have they come online on each of the days they didn't reply? I'd imagine they might be ignoring you if that's the case