EDIT: everything has been made right and it may or may not have been a misunderstanding or the pressure from reddit but for now coin.MX has my approval and you should use it with peace of mind.
As shady as they appeared, I decided again my better judgement to deposit some money and buy some btc. The first few transacitons went fine. Now that this whole "network" hack happened, all of a sudden a $211 purchase of BTC miraculously dissapeared.
Jen, their "customer support" agent states that everything is frozen and refuses to acknowledge that the transaction is completely missing. When I go to block chain, the transaction does not exist.
I would steer clear of them for the time being. If anything changes I will edit this to reflect.
Upbpat for visibility please.