Trouble with DMT Vendor 'Noumena' on Abraxas

Ordered about 40 days ago from this vendor. Messaged them that I had not received my package on the 23rd day, offered a full reship. That was 15 days ago. I am not saying she is scamming, and I understand it is an international order so take everything I say with a grain of salt.

I am in US btw.

Another user, /u/gestrolt had a similar experience.


Comments


[3 Points] Iamtheewalruz:

I had a problem with the vendor too. Ordered and waited for 25 days before it was reshipped. Waited for another 3+ weeks and no package.

Was finally refunded. But disappointed because he has some good reviews and well priced product. And no one else ships to Asia.


[2 Points] doinsomereviewin:

German postal service sometimes sucks. Just so you know, Noumena is on Vacation on Middle Earth right now so that may have some relation to what has happened. A friend of mine ordered from them pretty recently and received his stuff a-okay so I'm guessing they're having some kind of issue currently probably trying to figure it out right now. Or they're scamming you ;P


[1 Points] lxxswxchxplxxgx:

My order is on day 35 still not arrived. There could be a problem with german postal office. I also live in north america


[1 Points] None:

[deleted]


[1 Points] haroldtheslutbag:

Noumena has been top notch with me, hopefully you can dispute it with them I'm sure they'll sort it out :)


[1 Points] gestrolt:

I ordered 2 weeks before Agora closed, FE'd for extra, not market as shipped but seller told me that it was shipped, after 1 month it didn't arrive so noumena offered me a full reship and now I've reached the 20+ days of waiting since she/he reshipped. I don't know what to do since I ordered on Agora and FE'd!

It's sad because it's my only chance to get DMT.

Noumena is not on vacation on ME, explicitly said that the interface was so ugly ant that's the reason noumena is active on abraxas.


[1 Points] noum3na:

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512

Hello there, I am Noumena. International orders, particularly transcontinental orders, can take a while. It is very hard to estimate when they will arrive. I get a lot of orders from the US. Most of the time the thing will arrive within 5-8 business days. Sometimes it can take 3 weeks or even more. Let me explain how the post works: I submit a package, it gets transported to a post depot where it gets processed. There it will remain until they have enough packages to warrant a transport to the airport. They save money by only sending packages internationally when enough packages are ready to go. That is why it is a bit of a gamble to estimate shipment times.

If you live in Asia or South America the situation is an even bigger gamble as the postal services over there may not be fully compatible with the system of the German post. Additionally different languages may pose as barriers as well.

Sometimes packages get lost for unknown reasons. Around 1.5% of my packages get lost and never get found again. If you are one of those unlucky ones, I still got your back. I trust you guys enough to do full reships and I hope you don't misuse that trust. That is why I even supported missing Agora shipments after it died.

If the reshipment does not arrive either, which is a very very rare event, I suspect that you are either lying or that something is fundamentally wrong. In that case it is not wise to do a third reship or buy anything else on the DNM for a while. Once I had a case of the postman actually stealing the letters from my customer. Perhaps that is happening to you as well? :p

I try to satisfy customers all around the world and do my best to keep everyone happy. You people set my hair on fire these days with your huge amount orders -. That is why I ask for a little patience. I can only work so much.

Cheers!

PS: It would be kind if you could refer to this post if similar threads on reddit appear. I have a lot to do and don't have the time to even read anything on reddit these days. I only stumbled upon this thread when a customer linked me to it. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1

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