[Nucleus Update: 7/31/15] Regarding Locked Accounts & Withdrawals

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PureNucleus account doesn't let me post. Says the page is deleted.

I am specifically writing this thread due to the threads I've seen here on /r/darknetmarkets and on Nucleus forums.

Please, and I do hope you take this into serious consideration: The website was just down for a week with who knows what happened. But the site is back up and that's a fact.

Withdrawal and PIN changing issues:

Yes, even I have a Vendor account which will never be mentioned and I am having the glitch where when you change your PIN it says you cannot change it again for another 3 days. For me, 3 days has passed and it says, "you have 0 days, 0 hours, 0 minutes before you can change your PIN." And I still can't. I've reported this issue to VRC.


During this outage, MUCH damage has been done. I got to get a little inside look at what happened and it is not pretty. As stated on the home page of Nucleus Forums - http://z34uj4opd3tejafn.onion/ -- It states specifically --->

*"All vendor's account will be verified and unlocked as soon as possible. Please contact our Support if your account is locked or inaccessible.

If you have used our Support before the outage and your problem still persists, please contact us again.

Please don't write us every day about the same problem. Write us once, then wait 3 days for response and write us again in the same thread, if you have no response from us. We have a lot of tickets right now, so it is very likely your ticket will be not resolved immediately." -VRC *


I am simply a forum moderator dealing with TONS of work alongside Supporter. I can only imagine the hundreds, maybe thousands of tickets Market Support is getting. As stated above, Vendor accounts are being unlocked accordingly and promptly.

I will be contacting VRC tonight via private mod talk and ask if we can get some sort of special privilege to the Nucleus Market (not forum) to help speed up Vendor verification and get everyone back up and running. As for myself, my Vendor account had nothing changed except for its PGP key. Which I have rightfully returned to its original form :)

Got to go now and inform VRC of this news. Nucleus is not compromised as of this point. Security is back on its feet and I myself have faith in VRC that within the next 3-5 days, everything will be back to its original state.

Much love,

-Pure

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Comments


[3 Points] Tepid_OPSEC:

The website was just down for a week with who knows what happened. But the site is back up and that's a fact.

And Special Privelege? Haha, I have so much confidence in your market now. More than ever.


[1 Points] HofmannsHeir:

This is so fun to watch you guys try & save face.


[1 Points] Team3nvyHacking:

Nucleus looked shady in the first place. Now that all this has happened, I don't know how you expect anyone to use the market. I do like seeing the "effort" your putting out to try to save the markets reputation though.


[1 Points] shitshownuke:

LOL