About one month ago I purchased some product on Evolution from a vendor with good feedback. I never received the product, so I opened a dispute. The vendor told me that his terms state that I would not receive reimbursement in case the shipment didn't come through.
I live in a country with strict customs, so it is possible that the customs have seized the package, but I have not received any love letter either.
The vendor asks me to finalize now, since his terms state so. Do I really have to do this? I thought the point of escrow was to avoid this situation?
Do not finalize.
Ask for tracking or proof of tracking via the dispute.