Let me introduce myself and the situation, I am a vendor on TMP and have been around for some time. When TMP experienced it's downtime about 1.5 weeks ago, A number of my orders were being processed when the downtime occured. These orders had already been shipped and i was unable to hit shipped from the site.
After the site had came back up, my orders were cancelled and completely erased. I only found of the situation due to a buyer messaging me asking about the refund given to his account. Although, he is not able to claim the payment (trusted buyer).
I have messaged TMP support several times about this situation and received zero response back. I currently am stuck in limbo with a large sum missing from my account unaccounted for.
TMP SCHULTZ WHERE ARE YOU?
It has been this way for a while. I couldn't get any support nearly 2 months ago.
It seems that since TMP didn't live up to the hype and didn't become the number 1 market in the first month that the admins got bored with it and moved onto something else. You really shouldn't be using it.
The admins need a bit more patience and perseverance, as they don't seem to understand that large market shifts don't happen overnight.