At which point would you dispute an order?

As the title says. I placed an order with a vendor. It was a custom listing which was basically one of his existing listings, plus an extra 2oz of cannabis and 1/2oz of shatter.

A delivery came in awesome time, 4 days Canada to UK and the products that have arrived are amazing. It all came apart from the extra 2oz of cannabis. I asked about it and they said it may come in 2 packages due to the size of the order. He then got back to me with a tracking number, which was the number that I had already received. I explained the situation and he said he would get back to me shortly. I asked again and they gave me the same tracking number again.

The order doesn't finalize til Monday, should I dispute it now? I'm happy with the rest of the order and would definitely return if they are willing to sort this out.


Comments


[1 Points] None:

After you leave point a and before you arrive at point b


[1 Points] MyWeedOne:

Doesn't matter, vendor is legit. Offered to ship the missing 2oz. Asked them to hold onto it as I'll order again in a week or so. Got 8oz of PPP landing tomorrow