So i placed an order on DHL using the direct pay option (FE). After i placed the order, (i forget exactly what it said) but it pretty much asked me to pay the remaining amount to the address the message broadcasted. It gave me the option to simply cancel the order i placed with the vendor by typing in a text box "CONFIRM" to confirm the cancellation of the order.
So i went ahead and Confirmed the cancellation of the order. However, my Bitcoin were not sent back to my account, and the order disappeared. I cancelled the order because i was going to send more coin to my DHL bitcoin address to send more, which then confuses me even more. Im not sure why DHL prompted me to pay the additional amount to the bitcoin address they gave me when i clearly had more than enough.
I already opened a support ticket, and messaged the vendor.
After cancelling, it took my whole balance on DHL, not the exact amount of the order. (roughly $12-$14 extra in coin).
I can confidently 100% say i was not phished so that is out of the question. Wtf is going on?
edit: phrasing
DHL whole thing is that it doest keep the coins and that there direct deals, so all your coin went strait to the vendors wallet. Message him im sure youll get it straitend out