Alphabay Dispute, I feel I'm being ignored, does this happen to every buyer who disputes on AB?

I'm in a dispute with the vendor Rx-Eh over a package that I never received. Admin DeSnake asked for both sides of the story and I haven't heard from him in over 2 weeks. So is this sort of customer service normal from Alphabay? It wasn't that much BTC, but this doesn't exactly inspire confidence with larger purchases from the site.


Comments


[2 Points] SpaceExplora:

Shit happens. The sad thing is that the mail can honestly be delayed through no fault of the seller, and a lot of buyers try to dispute when they did receive.

I've only ever had one AB dispute. When I opened the dispute I thought they were doing nothing and didn't hear much for about 10 days, then they sided with me and returned my btc. 4 days later the pack finally arrived, taking over month, due to the postal service fucking up.

When SSBros opened on AB they only had negative feedback because of impatient cunts who didn't realize that 25 days to receive their pack wouldn't be unusual with their location. If AB had sided instantly with all of those impatient buyers the vendor would have been out thousands of dollars for goods that were en route.

Understand that if it takes a while, it's because disputes not being instant is a very good thing for the health of the community.


[1 Points] None:

yes because most "disputes" are tools just trying the buyer scam to get thier gear for free. They have to do something about it because right now there is no risk for every buyer to at least try it on every order


[1 Points] BartardedOnion:

Yep sure does sound like Alphabay


[1 Points] senoramarillo:

I'm currently in a dispute with ProveNW. I ordered my package on the 15th of April and was guaranteed delivery before 4/20. I would talk to Trappy on AB and try to add him to the dispute. He will definitely speed up your dispute with the other slow mods. EDIT: Thought this was the other AB dispute thread my bad. I would still try to contact Trappy though as he has been a big help.


[1 Points] None:

i had a dispute recently with, of all people, big muscles as the mod. it was done in about 3 days. you could add him or raspi or trappy, maybe desnake is busy


[1 Points] WightOut:

Be persistent, they will ignore you if you let them but mostly because they'd rather not deal with figuring out who's right. In their minds if they let it sit maybe it will show up or be resolved privately and go away. Get trappy involved, he gets shit done a little more reliably


[1 Points] Desecration29:

I'll post you what I posted to the last person asking this, it's my situation that happened just recently, maybe 2 weeks ago:

"Like the other people said, buckle in. I have a dispute going on right now that has been going on for 21 days total now, and 19 days since the admin has responded to our dispute. DeSnake responded one time asking what was both of our sides to the story. It's now been 19 days total since he responded, and the other guy I'm in dispute with didn't even respond at all!! So I've gone 21 days so far without my funds and the fucking guy that scammed me hasn't even answered! I added trappy and the admin to my conversation. Trappy then added Raspi. Raspi asked that the admin refund me and nothing is happening. It's for $9.50 but who gives a fuck, that only proves how bad the system is and how much they don't care to fix it. I've spent 6.5k+ on just this account on Alpha and they can't even fix my fucking dispute in 21 days for $9.50?!!?"

By the way, the ending to this dispute was the vendor just cancelling the order and giving me my money back, since I'm sure he got tired of the messages..


[1 Points] None:

I cant imagie what its like for Alphabay mods to read the 20 page novels from some of you crybabies.


[1 Points] vistopher:

Invite trappy. He will speed things up


[1 Points] I_Sheng:

How do I dispute something? A vendor didn't ship and the order auto-finalized due to time. Does that mean I can't dispute anymore?