Has anyone heard from ZIon support lately?

I messaged them on January 25th about my XMR payments not being sent and their response was "You can do that on your XMR payments page" I then explained that I've been trying that for weeks but they're still not being sent. They haven't gotten back to me since. On February 4th I sent them another message asking for my vendor bond back, which they told me on January 15th or 16th that they'd return to me after my final sale (which was finalized not long after). I'm sure they're busy people, but it seems to me that I'm being ignored. Has anyone gotten a timely response from them lately?

UPDATE: They recently deactivated my vendor account but I still haven't gotten my bond back.


Comments


[2 Points] kygiacomo:

thats pretty shitty of them if they did that without giving u back yuor bond if everything u say is true.


[2 Points] hatib237:

ZION is a scam market. I ordered 2 things from smart666tiger my money is still there. They deactivated his account and never give back the money i tried contacting support but they banned me many times my monero transaction is shown pending and it shows 2 orders in top but when i open it say no order my money is stuck there


[1 Points] kookieless:

I've had a few disputes on zion where I requested support and after a couple of days they still hadn't seen my case.

So my limited experience with Zion's support is them not being there when requested. I just drained my wallet there, I'm probably done with that Market.


[1 Points] Babilisss:

Exactly the same issue as you but for my buyer account. Tried to transfer out of Zion and it wouldnt process, two days later my account was deactivated and the money was still in there. Created a new buyer account to message support and I've had no reply


[1 Points] showbobntit:

They reply within 24 hours for me


[1 Points] fuckyourplugdnm:

They clearly just are ignoring you.

I opened a ticket today and got a reply literally in an hour.

Then we replied back and forth to each other so quick it felt like IMS


[1 Points] ireizumi:

ive been p salty with zion lately-- issues with vanishing coin, and ive had a dispute open for like a month without support even looking at it. it sucks because i loved the site layout and used to really like it there.


[1 Points] zyrs86:

theyre scamming