Not once.. but twice they managed to accept my order and not send anything out making me wait days. The most recent they went on vacation after 4 days then on the 12th day came back. Each time they just give me my money back, so I can't even leave negative feedback. This most recent they gave me my money back and then said they also shipped it out (they didn't) and for the third time I was checking my drop daily like an idiot. If you do a search there's a couple other complaints. There entire operation is sloppy and all of the people working for them seem incompetent. Would avoid.
maybe you pissed them off when they scammed under a previous alias so they just like fucking with you