I usually use bitblender but decided to use helix this time, well I make an account, and it asks me to pay a fee, add the wrong amount by accident so I send the correct amount this time and its just stuck there, $10 on hold and my account isn't activated yet, the transactions are there but the account doesnt go through even though it says it's instant, this is fucking ridiculous never using this shit again.
I am sorry to hear you are having problems with your account. Normally the accounts gets activated as soon as your send .01 BTC to the account entry fee address. If you PM me the account name I will get it fixed for you right away. Also this is not really a fee since it gets credited to your account and can be withdrawn through helix.