Had a disputed order for almost a week. Alphabay support has not handled it yet.

It all started when a customer claimed my product is fake, even though I have perfect feedback and many returning customers.

He waited for 13 days and 23 hours to dispute the order, asking me for a refund.

If it was a small order, I might consider it, and then blacklist him. But it was not small... So I've had the money tied up in lala land for going on a month now...

In the past AB support messaged within 24 hours of a dispute being filed, asking both parties to share their sides.

I even messaged them on Reddit, no response.

You can see why I find this annoying and unprofessional.

What should I do?


Comments


[13 Points] dnmlurkz:

Watch out you might get banned for "betraying Alphabay" by posting negative things about them on reddit.


[4 Points] alphabaysupport:

You can message me the order # and we will make sure to get this going.


[3 Points] FisforFaceFucking:

Goof luck buddy. Those guys are fucking retarded.

Took me 3+ weeks, 2 mods, /u/alphabaypr and Mr alpha02 himself (admin) to handle a simple, simple problem.

Incompetent as fuck


[2 Points] None:

Your probably going to get banned and robbed of your bit coin.


[1 Points] bobbafetty:

HIS PEODUCT IS FAKE HE EXTORS YOUR AD SO YOU DNT LEAVE NEG FEEDBACK NEWARE PLEASE UYS HE ROBBED 27000 9000 FROM 3 PEOPLE


[0 Points] Trappy_Pandora:

Has a moderator been assigned to your dispute?


[-2 Points] None:

[deleted]