I just opened shop on a few markets and have been sending cheap samples to customers to built up market feedback and trust, but there are some customers who order and then come back saying "adress burned dont ship" right after I give em their tracking code and then leaving me negative feedback, or leaving me bad feedback immediately after ordering claiming I "cancelled their order" (which is not possible because if I had cancelled their order they couldn't have finalized + left bad feedback???)
Can I contact market support to fix this? This is not fair, I'm just getting started and have been sending plenty of extras and provided premium customer service. Why am I being left 0 or 1s? Could I be the victim of sabotage attempt? I have not done anything to deserve this! :-(
Edit: Closed the sample listing...I'm well over the planned 100 in orders, anyway.
The bar scene is a fierce one, competition wise, and shilling new vendors is an easy way to keep competition down.
I would submit a support ticket and explain the situation to the support mods of the respective markets, a low-barrier to order often brings this sort of thing, sadly.
Typically a solution is to only let users who have a certain amount of history on their account order the sample listings (for example 5 orders totaling 1000$ or more)
Fresh market accounts can be made very easily, and new vendors are more susceptible to feedback completely ruining their reputation and rating before they even get started.
The current feedback system is flawed, it could really use a revamp.