TradeRoute - deposit never hit my account after 40 confirms. Anyone else have this issue?

Really hating the options we have right now as far as markets go. I took a little break after AB and Hansa, but as I'm running low on stock I needed to start making moves. Decided on TR even though I am not thrilled with it.

I needed a little extra BTC to make the purchase I want, so this morning I got that all set. I double checked my wallet address on TR and made the deposit. Went to work, then just came back home expecting to be able to make my purchase - the BTC never hit my account yet it's showing 40 confirmations. What the fuck? I am very careful, I know I copied the right address and there's nothing else I could've even confused it with, I had no other markets or windows open. Has this ever happened to anyone else on TR? OH and the deposit address has now changed, which per their page says happens after each deposit. So what in the world is going on?

Luckily it was only like $20, but still.. I'm low on cash right now so even losing that sucks at the moment. I opened a ticket with them and I'll update on how they handle the situation. But the worst part is now I'm afraid to make any more deposits with them, I've lost all faith in their website. I really don't want to go to Dream but fuck options are limited.

Edit: Literally right as I submit this it finally went through. Idk if they're just having issues with whatever and there was an extreme delay or if submitting the ticket had something to do with it. I've never seen a deposit take so long. Damn. Well it worked out at least.


Comments


[2 Points] FreshestNuts:

why is it always the low amounts that don't show up but my 1500 showed up? I'm not hating other people have had the small problem with small transactions.


[2 Points] ice_cream4breakfast:

🐟🐟🐟


[1 Points] burden_of_boof:

Yep, 'cept mine was multi sig failures. 8 confirmations in one hour on my end, TR says it got none, then auto cancels. It's a bug. They are good with their support though, at least for me. I had to stop using multi sig though- it kept failing every time.


[1 Points] basjin:

yeah, TR sucks bigtime, endless waiting time for deposit, even longer waiting time for withdrawal, and half of withdrawals get cancelled after some hours. (not saying it is not working, it just needs time)


[1 Points] None:

Just put 2300$ in blazing fast in less than 5 minutes onto TR.


[1 Points] HardC0r3:

Had a simular issue a time ago. Just contact the supportthey can help.


[1 Points] Lyzergic:

I kid you not, I woke up with exactly 1 BTC I never sent...


[1 Points] noseybast:

You sent the coins, went to work, came back, noticed the cash wasn't there, went to reddit.com, posted a mini novel about your situation the got the coins, all in 5 hours, what line of work are you in, that's some sex worker shift


[0 Points] None:

LE is controlling it