Okay so I just spent about $180 on coin and spent like $120 from my helix wallet. There was a one time payment on oasis that has a 90 minute window, and the payment took much longer to process than this, like I woke up to it being completed and sent to an address that is no longer linked to any payment.... I went to helix to fix this last night but I have no clue when they will answer to fix this mistake if they will even look into it. I really would hate to lose $120 simply because helix took far to long to exchange money.
Who else can I talk to, would Oasis know how to fix this?
Hello,
Please open a ticket, we will take care of you over there.
Oasis