Order says it was cancelled by customer; lost my money; can't see the order anymore

I recently ordered something from Dream and I am aware that it is not the most suitable option. But either way, after I made the order (which wasn't escrow because I needed to buy it quickly), I checked it the next day and it said that it had been cancelled by the customer which I know that I did not do. I don't know where my money has gone for that order and I can't even view the order again because it doesn't show up in my order history. How do I contact support?


Comments


[7 Points] Aoredon:

Dream Market Support replied:

"Cancelled by the customer" You did this or you were phised. Closed

I guess that must be the only logical explanation, I've always used the exact same link for Dream once I have a verified and working one so it kind of sucks and it's hard to believe that I was phished somehow. Surely they should have a way of looking into it in more detail. They should be able to see if any money was withdrawn from my account after the order was cancelled but I guess they don't really care to check that. I guess there's nothing more that I can do but change my passwords and use 2 factor authentication in the future. Thank you everybody for the help.


[5 Points] JohnWick72:

Not sure one exists anymore but u can try sticking /support on the end of onion link


[6 Points] pullNsnap1:

If you used btc they may have sent it but with not a high enough fee so you may be stuck waiting. I’d contact support tho


[3 Points] Dicksmith47:

I don't know the answer to your problem but why would escrow be slower?


[2 Points] Cocinacowboy:

Sounds like you got phished and someone took your bitcoin. Have any withdrawals been made since you placed the order?


[2 Points] EternalTurmoil:

Either dream stole your money or you got phished.


[1 Points] Intergalactic_Reborn:

Always use 2-FA guys seriously.


[0 Points] radiadorK:

People still using DreamScamMarket lol