Order has been disputed on AB for at least 2 weeks, why cant i just get a refund?

I disputed a digital order a while ago as it wasnt finished before the time was going to run out. The vendor obviously bitched about it, and when i told them i wasnt releasing until they finished, they stopped working on it. They had already done part of the job, so i released enough to cover that. After a while i asked for a refund of the rest, and the vendor said to release a bit more and theyll agree to end the dispute. The mod hasnt done anything, or said anything other than the "dispute the order here" intro they have to say. Why do we have to reach an agreement? If the vendor obviously isnt going to do anything, why cant the dispute just be ended in my favor? EDIT: already invited trappy and that didnt really help.


Comments


[1 Points] TheOpiateKing:

Invite Trappy to the convo.


[1 Points] layschips13:

Damn that's sad


[1 Points] speedfleek:

AB dispute team sucks. Better to work it out with your vendor and have him cancel your order