SixPathSage has contacted me and said he would reset everything for me. If I do get access and funds back then I will come back here and state that I was just a whiny little bitch that should have given admin more time to deal with my situation. Until then I am sticking by my complaints but I wanted to make a separate new post about this here since I flamed them so badly. My problem is still not fixed and I still do not have access to my account or funds, but hopefully it will be fixed.
EDIT 1/9: I am still locked out of my account. Not sure if the promise of help is going to come.
How much did they pay you to post this? Honestly.