coin.mx Help with 3d check

Last night, I purchased coins on coin.mx but after submitting the payment by credit card, I keep getting an error message after the 3d secure check that says internal error. It still shows as pending this morning. I chatted with coin.mx through the sidebar chat and she said something about a hold for 2-3 days and call my bank to make sure they are 3d secure. My bank didn't know what 3d was but say there was an attempted purchase but was approved by my bank. So not sure what the hold up is and what 3d means? Anyone have experience with coin.mx? I'm patient enough to wait 2-3 days to see what happens but still want to know whats up. Thanks guys. EDIT: I should of added that they were international, I'm in the good ol USA.


Comments


[2 Points] lalal00psies:

Any issues we ever had with coin.mx the sidebar chat rep helped us out...I would try the chat again and tell them your bank authorized the charge..might get a rep that can or will release the coin sooner.


[1 Points] inhibit0r:

Use bitquick.co


[1 Points] yeahmynameisbrian:

Their prices are so bad. They charge you a shit ton for using your card.


[1 Points] deezneezthrow:

Ime, the bank won't automatically allow overseas transactions. You have to call the bank to approve an overseas transaction, then try again


[1 Points] yosure123:

ive had 3d fail once with a chase prepaid debit which now works. coin.mx told me to check on my banks end, my bank said there shoudl be no problem. i think i removed and added the card again, or it just started working by chance, not really sure.

i mean quickest solution is probably either switch cards, or use localbitcoin with cash