How long to wait before asking for reship/refund?

I ordered from TheGermanHitt on 11/26 and I till have not received my order. I have disputed it and my funds are in Escrow but I think it has been a bit too long. It must have got lost or something. I've had a couple of successful transactions with him in the past. One thing that is worrying me is his refund policy for my listing was 100% Full Refund and now it's blank. Should I ask for a reship soon or what? It's EU>North America and I understand holidays are delaying shit but it just seems like it's been too long. His normal packs to me are 7 days.. Suggestions? Thanks.


Comments


[1 Points] throwawayk5zq47j6wd3:

In the same boat OP, waiting for Noumena's DMT for 3 weeks now. I'd just hit up your vendor and tell him what you just posted especially since this isn't your first order with them.


[1 Points] blue_tulips:

usually a vendor will have a timeframe of when you should expect your package and a timeframe for when its been too long. if its gotten past that time, you should contact them and try to getting tracking or some kind of update. then take it from there based on their response. if theyre helpful and tracking shows your pack in route, then hold off on refund/reship. if they dont respond or respond poorly then take it to dispute. cheers