AB Unconfirmed Deposit

I made a deposit on AB over 24 hours ago with a 0.0008btc transaction fee and it is still unconfirmed. I go to create a support ticket and it says unless I have three confirmations there is nothing they can do but wait and I will be charged $20 for making a false report. I refuse to check the box saying I have three confirms and no deposit because my deposit has zero confirms!

This happened to me like a week ago and I swear when I went to create a support ticket it was much different and allowed me to create a ticket, which was handled without a problem and my deposit went through. Is this not allowing me to create this type of support ticket because it has not been unconfirmed for a long enough amount of time or has AB changed something in their (no deposit showing) support ticket procedure? I don't think I missed anything and have proof that I did send to the correct address and the address to deposit is still the same, meaning it never received any deposit, because when it does normally, there will be a new deposit address.

It just sucks cuz i's tying up my coins and I undestand the blockchain is probably overloaded, but does anyone know if they changed the procedure of creating tickets for uncofirmed transactions recently? I have the PGP signed message verified by AB that I sent the said amount to the proper address as well as the tx ID to the transaction, as well as checked the blockchain myself and see my transaction as still being unconfirmed. I purposely used a higher transaction/mining fee so I would not have this issue but it still happened. My fee equates to about $1.85 for only slightly over a $200 transaction.

Is the blockchain this backed up or is it the market or both? Must I wait even longer with my coins tied up with zero confirms before this can be corrected? Any help would be appreciated. Thanks


Comments


[3 Points] portalworld999:

I just sent 500ish to my account with a $4 fee and it came almost instantly. RAISE YOUR FEES!


[2 Points] None:

[deleted]


[2 Points] DunceCapIdiot:

/r/darknetmarketsnoobs


[2 Points] alphabaysupport:

We do not allow tickets for this because there's nothing we can do. Those tickets just clog up our system and waste our time. Before we introduced the reporting system, we got in average 155 tickets a day regarding missing deposits that were all unconfirmed. It requires checking the blockchain, seeing that it's unconfirmed, telling the user, and closing the tickets. Doing that hundreds of time per day became a huge resource hog.

If a transaction is unconfirmed, the only thing you have to do is wait. And if you make a report for the transaction, there's nothing we can do, and it's clearly written, so we charge $20 for wasting our time.

Please check the ViaBTC transaction accelerator that a few users posted here, it should help to get your transaction confirmed faster.


[1 Points] None:

[deleted]


[0 Points] None:

Viabtc top of the hour