Hi guys,
I am relatively new to using Dream Market, and after placing my first order the product arrived. I was suspicious immediately as it did not appear to be what I had ordered, so I acquired the relevant reagent test to determine the identity of the product. As expected the test confirmed the product was not what I had ordered, and so I messaged the vendor to inform him of the mistake. He replied asking for details of the order, which I confirmed, then there was no communication for a number of days, even after sending another message to discuss solutions. Yesterday I decided to open a dispute, which received a response from the vendor saying he'd give a 50% refund. I have replied saying I will accept this refund, but only to draw a line under the issue. As it stands I feel the ball is in his court, so what do I do next? I intend to wait for the refund to appear in my wallet before closing the dispute/finalising the order. Is this the right thing to do?
Apologies in advance if this sort of thing has been answered before. I'm a bit annoyed I got fucked about on my very first venture into the market, but I intend to explore further. As for the order; whether it was a genuine mistake, the guy doesn't know what he has, or an intentional mis-sell to a very young account, I guess I'll never know.. I have my doubts.
Thanks
No, require a 100% refund, he sent you bunk product. Admins will most likely take a reagent test as proof.