Reship etiquette/ policies for new vendors?

Hi, posting on a throwaway b/c people seem to value my reviews of products and I don't wanna sully a vendor unless they truly deserve it. So: I ordered a couple Gs of shatter from a new vendor on CR and it never arrived, while MANY other packages arrived around when he supposedly sent it. have never had a prob with getting mail to this addy at all. Ever. And a bunch of the vendor's feedback from what DID arrive is stating that the stealth was horrible. So now I'm fucked out of using my home address. i had emailed the guy after a week to let him know, he said wait another week and if it hasn't come he'd reship. So obv it didn't come and now he's saying he will do a partial reship. Is this standard protocol? I mean, I know reship policies differ by vendor, but this guy is BRAND NEW and 1/2 the ppl have complained about stealth! The funds haven't finalized yet. What would da darkreddit do?


Comments


[2 Points] None:

Vendors make their own policies about reship/refund, which is basically up to you to accept. The only other option you have is to file a dispute and hope that admin find in your favor. I am not familiar enough with CR personally to know what they're likely to decide. In general I find that unless a vendor is able to prove they shipped, customers are often sided with in resolution, especially when bad feedback has been listed.

Good luck!


[1 Points] 2kayyy:

Jeez, pretty abysmal customer service for a new vendor, lol As stated, take it up with CR staff. IMO in that situation you'd be getting a decent something EXTRA for likely having the heat on you, as anyone would likely deduce from the facts you gave. Personally, I'd be extremely pissed if I saw complaints about stealth and then this happened. if you didn't miss any other mail, and you said you hadn't, then fuck that address, man, as everyone says. Not worth the risk. Wishing you luck, stay safe.


[0 Points] Aysen25:

Not unless your trying to burn that addy for sure. I mean you already think one got caught. Sounds to me more like he didn't send