Nucleus Escrow Reclamation Limbo, Possible? Need help badly

So recently I ordered a product from this vendor. It was all good and accepted escrow. But after a week or so this vendor's profile got investigated and now he isnt logging back in anymore. I filed an order complaint so it wouldn't finalize and requested for a 100% reclamation moneyback offer. The problem comes here, since the vendor isn't logging back anymore and my reclamation offer won't be confirmed by the vendor then how long will I have to wait for my money to be released from escrow? I read somewhere that it will get stuck in escrow forever because the vendor isn't there to confirm. Is it still possible to get the bitcoin back? need help from someone who experienced this. And by the way nucleus support isn't replying either to my messages. It's a lot of money so I'm in a pretty bad position right now.


Comments


[2 Points] None:

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[1 Points] RyoHyo:

This happened to me with my first ever order on Nucleus and I got it back within a few days via support ticket. Annoyingly it looks like one of my other vendors is pulling a fast one too but again its in escrow.

I know Nucleus gets loads of stick but support tickets I've sent have been handled quickly and professionally.