If you have coin in escrow on nuc and the pack doesn't arrive after many days of extra waiting, what is the process for getting the escrow back to the market wallet so I can purchase from another vendor? I have it in my reclamations but want to know what I need to do in order to get that money back into my wallet for use
Contact support regarding it and quoting your order number, I assume the reclamations get a response from support when they get round to it anyway. Once they do reply, they will work with you to make a decision on who to believe and then the coins will be returned to your wallet automatically if you win the dispute.