Hello, I sent btc to my agora account then shortly later (like 20 seconds) I clicked "generate a new address". I sent the second amount to the new address generated. The deposit to the 2nd arrived 30 min ago but the first deposit still hasn't arrived. I contacted support.
So my question is: can this be fixed by support?
Thanks
I say this in the most non snarky way possible but we can't help you with that. I have no idea if it can be fixed by support because I don't work for Agora. You're going to have to ask them. :)