I placed an order w/ them last Thursday. They accepted the order but then let the three days run out so the BTC in escrow went back to my wallet. Frustrating as Hell but the part that's getting under my skin is that I msged them about this ten hours ago (approx. 2 or 3 a.m. est) and have yet to hear anything so I re-sent the msg just now. Yes, I realize it's Labor Day but I can see they've logged in today, hours after I sent the first msg. So my question is, am I being an uptight prick or or is this legitimately bullshit? To me it just feels like a slap in the face but I'm also self-aware enough to admit this sort of thing bothers me more than it should.
p.s. Yes i know running a business is tough b/c I run one myself and the first rule of being the boss is there is no such thing as holidays and the second rule is if you fuck up you fix it fast. i would've had this issue resolved hours ago.
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