I have had quite a few orders canceled by buyers before I was able to approve them the past ~3 days on Nucleus. Is this just buyers changing their mind, or is Nucleus acting strange? I reached out to one buyer, who said he/she did not mean for their order to be canceled. Then I log back on only to find that they have placed, and canceled, another, identical order.
Is it the site Layout?
Is there something fishy going on with Nucleus?
Or are the buyers just backing out?
I hope it is the last one, as I have never had this problem before, and would like this all to be just a coincidence
No idea why they would be doing that. Sounds like it's just them changing their mind. Doubt it has anything to do with nucleus.
Try and message them and ask?