Refunds?

What is the accepted policy for refunds and a product not arriving, assuming the seller is legit?


Comments


[2 Points] None:

File a dispute… state your case… wait for Mods/Staff to resolve it

Usually they will not refund you if you do nothing at all. Good luck!


[1 Points] Gabralkhan:

It depends on the seller policy mentioned on the profile.

When it was the old SR 1.0 time it was kind of a rule for Vendors to propose a partial refund or a reship but with all that happened, the money lost in the DarkMarkets Down it is up to each Vendor now.

Some will require FE, some will propose refunds only, reships only, or nothing, you have to check that on the profile before you order.

On the markets that have a dispute function the Support will probably review the dispute and try to obtain from the vendor a minimum.

But it is not sure and if the vendor said no reship no refund in his profile, an order made implied you accepted his conditions.