Withdrawal from Helix to AB, missing btc's.

Hi, I'm new to using Helix, sent from Coinbase to Blockchain, then to Helix. I then withdrew my coins to Alphabay. It wasn't much maybe about 0.20 and change, enough to withdraw with the 2.5 percent or whatever. On Grams it's showing that the full amount went through, when I log in to AB though it's only showing around 0.014. Am I not understanding an extra fee that's associated with withdrawing with Helix or something? That's like over $6.00 missing in bitcoins. Any help would be appreciated. Thanks.


Comments


[2 Points] 20960006:

Had this exact same thing happen a couple of days ago. Just joined AB, and thanks to this thread ive learned my lesson and will not be depositing directly to AB after tumble. Currently have a ticket open as well, heres hoping they're able to do something about it.

UPDATE: Issue now resolved :D


[1 Points] trynakick:

Did helix split the deposit into multiple transactions? If so, your AB address could have changed after the first transaction.


[-1 Points] None:

Alphabay fee