Withdrawals, settings updates on DHL not being processed?

Has anyone had any issues with withdrawals from DHL or issues updating settings like PGP? I have tried making multiple withdrawal requests, they get accepted, but nothing happens. I have also tried updating my PGP key and adding a BIP32 public key, but even though it says the changes were made successfully, the key is still the same and BIP32 still blank. Has anyone else had any issues like this?


Comments


[1 Points] PitPiper:

Yeah. Sam said something about a bug that is affecting all procedures that need your signed pgp. Some orders are not going through as well. But I'm sure they will handle it in no time, as usual.


[1 Points] undertwilightzone1:

Okay, I'm not the only one having this problem then. I have been trying to withdraw my btc for the past 2 days with no luck. It prompts me for the PGP signature of my receiving address, which it accepts, and then states that it has been submitted successfully and is processing. Once I refresh the page, it's as though I never made the original request at all. I'm unsure whether to submit a ticket since so many people are having bug issues, but maybe it's time. Did you get yours resolved?


[1 Points] lineking:

I hope they are fixing the withdrawel from Wallet Issues as well!!!! I put some coins in my wallet to make a purchase (did not realize I did not have to do that but could have just put item in cart and checked out that way without using market wallet) and the Vendor pulled the listing before I could purchase it. Tried to move my BTC's to another market to make my purchase and DHL would not let me!!! Contacted support and they said they had a "BUG" and Withdrawels were not being OK'd and they were trying to fix it and if the could not fix it in a timely manner they would be doing them "Manually"...But they did not give me a time frame and so far my coins have been stuck in DHL for over 2 days!!


[1 Points] lineking:

Hi, I have a question I hope someone can help me with. I have never tried to send coins from my DHL Wallet to another Wallet so when they come back online I am going to do this (If its fixed and it lets me!!). When moving coins off DHL they ask for the Wallet Address, then they ask for the Wallet Address to be signed with a PGP Key..My question is : What key do I use to sign...My key for the username on DHL....or a Key from where the Wallet address I want coins sent too??? For example I want to send coins from DHL to a Buyer Wallet on Dreammarket...do I use the DreamMarket Sites PGP Key...or My Key I used to create buyer account on DHL??? I'm way confused as you see...any help greatly appreciated...Thanks!!!!