So there was a problem sitewide with orders and I'm missing a little over 0.41 btc that a customer released. I have contacted the help desk who told me to message battlestar. I did several times waiting a few days in between but there has been no response. The help desk is not so helpful either as they just say he's been busy and will get around to helping me. It has been over 2 weeks now and I still do not see my coins in my wallet.
Just a warning to vendors thinking about vending on that site.
Paging /u/dimitricm