Tired to trust vendors, finalizing orders of lost packages: it seems it's the wrong way to go.

Well, maybe the problem it's me, but when a package gets lost and vendor's policy about this kind of situation is not clearly written down, I used to try to arrange things finalizing anyway after some chat with the vendor about possible solutions. I can say, after some bad experiences, this is not the best approach. When I see the package is taking too long, first I extend the autofinalization time, writing the vendor why. When it's clear that it is lost forever, I try to demonstrate good will by writing to the vendor and arrange some kind of solution in exchange of a clean finalization of the order.

Wrong. From now on I'll go with disputes: doing as I did make me seem "weak", and it means loosing money or wait months to get what you arranged.

What's your advices and/or usual approach when the vendor is somewhat trustworthy but the package never arrives?


Comments


[3 Points] None:

No shit Sherlock


[2 Points] disk1997:

Ya wtf dispute that shit lol he could have been scamming you and you played right into his trap.


[1 Points] None:

You should dispute because the mods may know something you don't.

Always contact the vendor first but be polite and let them know why you aren't finalizing.

Always be professional! Don't demand anything from anyone and don't assume you got scammed. Kiss ass say please and thank you.