Contacting a vendor

I have a question on what is the proper way to contact a vendor. I was trying to message BCDirect on c9 yesterday on a question about shipping times (encrypted to his pgp key) but I never got a response. C9 showed that he had logged on recently so I was wondering what gives. Was using website messaging bad? Did I say something stupid? Or do vendors get a lot of messages and take a while to respond? Sorry I am a bit new, I just wanted to make sure I did things the right way.


Comments


[2 Points] None:

probably because you encrypted a general question with their pgp key. Most vendors hate that because its a waste of time. Try to only use PGP for sensitive information