Pretty Ronsil here, it is what the title says.
Looking at their feedback, a lot of new accounts that don't have any rep they are abusing. Raising a dispute right away knowing they will most likely win the dispute - reputable vendor VS new refugee from AB.
Made an order, they raised a dispute saying tracking shows it arrived. Foolishly I didn't check and just finalized, upon checking nope, nothing.
If anyone recalls - they made a post about getting bumped out of 16k by a US vendor. With that, AB and Hansa it would make sense this is their scummy way of trying to recoup some of their losses.
And then, to top it all off, after calling them out the no show of package - the sent the address back in plain text to confirm its the right place. They are truly some special kind of retard. Steer clear for now I'd suggest till they fix the F up.
Ali is an absolute bellend. Check their post history here