EDIT: Received the refund! Only lost half a bitcoin because of Agora fees.
I FEd over 10 BTC on an order with a legit vendor that has been around since SR1 and has over 500 sales on Agora. They went into vacation mode over 24 hours after i ordered and said they'll refund my order. Its been 5 days and i haven't received a refund but i have received messages from them daily saying they will refund or reimburse my bitcoins so i know they are logging in. I even gave them a bitcoin address to send the bitcoins to.
I don't know what to do. I haven't left feedback yet and i know the vendor can just wipe the order in less than 9 days. Any advice?
Why would you give them a BTC address? The refund should be handled using Agora. Tell them you'll have to open a dispute if they don't give you your refund tomorrow, then open it if they don't.