[GeneralQuestions] Order never arrived = bad rating for vendor?

Hey guys! so I made an international order about 6 weeks ago and it never showed up. In the time it has not showed up I have made another 4-5 orders and I have gotten them no problem.

My question is: Does this call for a bad rating of the vendor?

I am thinking it does because it probably means the package got caught at customs and the vendors stealth was not good enough for it to pass through. But the vendor I bought the item from has a 4.9+ rating on Agora so he obviously is a good vendor.

Just wondering what you guys do in a situation like this.


Comments


[5 Points] Theeconomist1:

Before you give a poor rating you really need to reach out to the vendor. Shit happens. Even with greatest stealth in the world, packs sometimes, albeit rarely, get caught. If the vendor reships and makes good on it, then you can rate appropriately with the note that the package was late. I guess a reship begs the question of whether the vendor should be dinged for that. For a true reship, I don't think so unless the vendor majorly fucked up that caused the pack to be caught - like I said, shit happens to the best of 'em. If the vendor never actually shipped the first time, then the review should reflect that. Obviously you won't know which it is, so you just have to use your judgement. I generally err on the side of things beng an honest mistake. But no matter which way it goes, if you get a reship, your review should at least mention that it required a reship. Whether or not you ding the vendor on the score is up to you - I gave a brief guideline I use. Some may say a reship always merits a ding somewhere. I'm more of hte mindset that if it fell into the "shit happens" or "bad luck", I won't blame the vendor for that.

Now if the vendor is unresponsive to your issue OR refuses to work with you on a reship, this would deserve a 0 in my book. Dispute the order if you have coin in escrow.

Bottom line, give the vendor a chance before putting him on blast. He might do right by you and the problem could have been out of his control.


[1 Points] lickcunt2:

Normally I would give a 5 if your situation


[1 Points] samanthasecretagent:

May I please inquire about the identity of the vendor?


[0 Points] MLP_is_my_OPSEC:

Message the vendor, see if it can be worked out. If not, then rate a 0. If they do, wait for the pack and then give a rating of like 3 or 4.