About a week ago I lost my PGP keys and messaged around to see if one of the accounts here on reddit could help me. After being told to just make a ticket I then made a ticket with all the information that was asked and after waiting a couple days I check it and it was closed. With no message and it certainly wasn't resolved because I still can't log in. I made another ticket even stating in the message what had happened and that I just want this resolved. I made that last ticket over 12 hours ago and its still under "processing" while the other one took 5 minutes for them to at least assign someone to it. So am I fucked or does it just take weeks to get them to respond?
UPDATE: I have been given back access to the account. All the BTC was there as well so no problems just a good wait
Please consider asking in /r/dnmparanoia. If you ask here, then yes, you are fucked.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.