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This is an important reminder for the community.
Please ensure that you use a very GENEROUS transaction fee when sending
coins to your Alphabay wallet! Due to the current state of the Bitcoin network,
some transactions are taking days to confirm and we are getting swamped by
tickets from members claiming missing deposits.
We have no power to credit deposits that are stuck as unconfirmed on the
blockchain. This means that if you send coins without setting a higher fee, it is
likely that you will wait for MORE THAN A DAY FOR YOUR COINS TO APPEAR. This
problem can be solved with a very simple solution: configuring your Bitcoin app
or wallet to use a higher fee. Every major wallet, including Electrum and Blockchain,
support this feature.
If you send coins with a lower than expected fee and your transaction gets stuck
on Unconfirmed status, there is nothing we can do, except wait. The average
confirmation time for the usual 0.0002 fee is 1 day and 8 hours. For a simple
transaction, we recommend a fee of at least 0.0007.
Since our tumbler was mostly unconfirmed transactions, it is possible that you
might have had part of your withdrawals missing in the past days. If this is your
case, please make a ticket with the missing amount and we will correct the
problem.
In case we forgot to mention: Use a higher transaction fee for your deposits.
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My ROT: If Electrum isn't suggesting that your fee is "unusually high" you should increase it.