Silk Road forums
Discussion => Newbie discussion => Topic started by: 25homes on August 12, 2013, 11:42 pm
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Was on SR thurs 8-8-13 everything fine placed order...then next day fri morn can't get on and haven't been able to since...order came need to finalize and place new...don't kno wat to do or kno wat changed..this first I've even been able to get to forum... don't Kno wat to do pls help
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Now it will take me to login page but when I enter user and password it just keeps returning me to login page...never logs me in...very frustrating want to pay vendor and can't
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Hi 25homes, that must be frustrating :( Can I just run through a few basics, sorry if none of this applies.
1. When you say you can't get on do you mean you can't get to Silk Road login screen, or when you get to SR login screen your username and password don't work?
2. Are you accessing SR with this url only
silkroadvb5piz3r.onion/
3. Are you only accessing SR through the tor browser, found in the tor browser bundle, or through Tails OS, Liberte OS?
4. Have you recently used your SR username and password to register for something else?
To get access back you'll need to create a throwaway SR account and message SR Support with your issue. Only they can help you get access to your account. The mods here aren't able to help with issues to do with your account.
Don't stress, it happens pretty frequently. Hope you get it back shortly, Hitch.
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Just saw your new post. Can you try creating a new account, just to see if it works?
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some people, including me last week have been saying that has happened, i.e. putting in your name and password and it not registering. just log of tor and retry is all I can sugest.