Silk Road forums
Discussion => Silk Road discussion => Topic started by: neo67 on July 08, 2013, 08:50 pm
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Hi guys,
a quick question; I am very new SR and have only made 4 purchases. I recently received some extremely poor LSD from a vendor.
I asked for a refund and they said yes our batch must of been poor and we'll give you a 100% refund.
But is it worth increasing my refund rate- am i less likely to make further transactions because of a 25% refund rate? How will a vendor look upon this refund rate of mine?
Thank you for any replies
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Two alternative ways to handle it.
1. Ask for a reship instead of a refund. Have the vendor make you a custom listing for the reship. This way they can get 2 5/5's.
2. Ask for the refund to be done by using the "send bitcoin to another member" feature on the account page. That doesn't show up as a refund.