Silk Road forums

Support => Technical support => Topic started by: ImJello1 on June 07, 2012, 03:46 am

Title: Changing BTC address before complete...
Post by: ImJello1 on June 07, 2012, 03:46 am
I changed my SR address before i received my BTC, i have 11 confirmations but still haven't gotten the funds in my account. =/ About 10-15 minutes ago they were there but then the site was down for maintenance, i logged back on and they disappeared. Is it possible i lost these coins? how can i get them back
Title: Re: Changing BTC address before complete...
Post by: Reece on June 07, 2012, 04:34 am
You may still send BTC to old BTC addresses and they will be funded to your account. However, in your case, the funds were added and then the site was rolled back to before your coins were added. I recommend that you contact support. They will track down the BTC and put them in your account.
:)
Title: Re: Changing BTC address before complete...
Post by: ImJello1 on June 07, 2012, 10:21 am
It turns out i lost the other BTC i sent for a total of 19 BTC atm. I contacted support, has anyone experienced this problem before? I'd like to know if support is able to get my BTC back =(
Title: Re: Changing BTC address before complete...
Post by: mcgrizzle on June 07, 2012, 11:08 am
if they were on SR then they're probably not lost. try tracking them
Title: Re: Changing BTC address before complete...
Post by: Reece on June 07, 2012, 03:46 pm
It turns out i lost the other BTC i sent for a total of 19 BTC atm. I contacted support, has anyone experienced this problem before? I'd like to know if support is able to get my BTC back =(

Yes, I have a while back.
They'll get things sorted with you.
Title: Re: Changing BTC address before complete...
Post by: ImJello1 on June 07, 2012, 06:49 pm
It turns out i lost the other BTC i sent for a total of 19 BTC atm. I contacted support, has anyone experienced this problem before? I'd like to know if support is able to get my BTC back =(

Yes, I have a while back.
They'll get things sorted with you.
Thanks for the reply, i really needed the reassurance