Silk Road forums

Support => Technical support => Topic started by: turqiun on July 11, 2012, 09:22 pm

Title: bitcoin not in my account
Post by: turqiun on July 11, 2012, 09:22 pm
Ok so yea I'm a noob but I've waited nine hours, confirmed with Bitinstant and Mr.coin several times but there are still no coins in my SR wallet. Am I missing something? I have sent SR Support a message about an hour and a half ago but to no avail yet. I'm getting really concerned, could someone elaborate on my situation please. Thanks guys...
Title: Re: bitcoin not in my account
Post by: anonaddict on July 11, 2012, 10:23 pm
Use this web site to track down the coins http://blockchain.info/ just put your silk road bitcoin address in there and see if they are on their way or not. Whoever sent you the coins should have given you the transaction hash, you can also search that to see where they went.
Title: Re: bitcoin not in my account
Post by: turqiun on July 11, 2012, 11:23 pm
Hey thanks for that man. Just as I expected no transactions are pending. The bitcoin company gave me a confirmation email with all these addresses and I searched them all and it said no information found. Am I SOL or what?
Title: Re: bitcoin not in my account
Post by: anonaddict on July 12, 2012, 01:36 am
How did you purchase through bitinstant. Bitcoin to email or direct to your bitcoin address?
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 02:06 am
I did it straight to the bitcoin account. I copied and pasted my account address....
Title: Re: bitcoin not in my account
Post by: anonaddict on July 12, 2012, 02:11 am
I would send support a message to make sure everything went through. On bitinstant.com there is a link on the top right of the page Contact Us. Click it and give them as much info as possible, just don't tell them you are sending it to silk road.
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 02:41 am
ok thanks!
Title: Re: bitcoin not in my account
Post by: nikkiluit on July 12, 2012, 02:54 am
The SR back-end may be experiencing some BTC wallet issues. Earlier today, my attempts to generate a new BTC address for my SR wallet were unsuccessful and only returned an error message. Several hours ago, I transferred some BTC's to the existing address but my funds, despite (at time of writing) 17 confirmations, have not yet appeared in my account (there is always some latency, but this is taking longer than usual).

This is symptomatic of the BTC machinery in the SR back-end not downloading the blockchain. Hiccups like this have happened numerous times in the year I've been on SR, but it always gets sorted out. So sit tight and hope what you came to buy doesn't sell out before your funds get here.
Title: Re: bitcoin not in my account
Post by: l1llykins on July 12, 2012, 03:05 am
EDIT: never mind, showed up 6 hours later
Title: Re: bitcoin not in my account
Post by: bellyman on July 12, 2012, 03:45 am
Count me in this boat as well....
Title: Re: bitcoin not in my account
Post by: kidcreole on July 12, 2012, 08:18 am
me too 55 bc of other peoples money I am a dead man if this isnt resolved soon
Title: Re: bitcoin not in my account
Post by: kidcreole on July 12, 2012, 08:23 am
thanks anonaddict for blockchain at least thats evidence of a transaction I feel less stressed now
I will feel even less stressed when my number 4 heroin arrives  ;)
Title: Re: bitcoin not in my account
Post by: kidcreole on July 12, 2012, 11:07 am
Still no joy and no reply from silk road am really stressed about this anyone else have any good news
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 04:15 pm
Yeah thanks for everyone's advice. Mine came in early this morning. I already placed my first order. I will be more patient next time, I see how this site works now.
Title: Re: bitcoin not in my account
Post by: anonaddict on July 12, 2012, 04:26 pm
Yeah thanks for everyone's advice. Mine came in early this morning. I already placed my first order. I will be more patient next time, I see how this site works now.

That's good news to hear... Welcome to silk road hope you enjoy your stay.
Title: Re: bitcoin not in my account
Post by: anastasia on July 12, 2012, 04:44 pm
I still didn't get my BTC  . . .it's been like 18 hours and it shows on blockchain,what should I do??
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 04:54 pm
I still didn't get my BTC  . . .it's been like 18 hours and it shows on blockchain,what should I do??

I would message SR support if it doesn't show up after 24 hours. Mine took app. 18 hours to show up. Make sure all of the info you gave to the bitcoin company was correct. I made them confirm my info three times yesterday lol. I used bitinstant, with mrcoin who finalized it. Hope this helps.
Title: Re: bitcoin not in my account
Post by: Blaat on July 12, 2012, 05:50 pm
I have the same problem. my last two transactions aren't received in my wallet of SR.
The first of 2 transactions is almost 20 hours ago!!??
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 09:34 pm
I have the same problem. my last two transactions aren't received in my wallet of SR.
The first of 2 transactions is almost 20 hours ago!!??

Everyone's coins are taking about a day to come in. Just be koo and they'll be in there soon. Just keep yourself busy and know that other people are going through the same thing.
Title: Re: bitcoin not in my account
Post by: anastasia on July 12, 2012, 09:41 pm
I still didn't get my BTC  . . .it's been like 18 hours and it shows on blockchain,what should I do??

I would message SR support if it doesn't show up after 24 hours. Mine took app. 18 hours to show up. Make sure all of the info you gave to the bitcoin company was correct. I made them confirm my info three times yesterday lol. I used bitinstant, with mrcoin who finalized it. Hope this helps.

I did send them a message but so far I didn't get any answer and it's almost 24 hours that my BTC didn't come . .I checked on blockchain and they are there.
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 09:48 pm
Yeah thanks for everyone's advice. Mine came in early this morning. I already placed my first order. I will be more patient next time, I see how this site works now.

That's good news to hear... Welcome to silk road hope you enjoy your stay.
Thanks man, appreciate that!!
Title: Re: bitcoin not in my account
Post by: turqiun on July 12, 2012, 09:53 pm
I still didn't get my BTC  . . .it's been like 18 hours and it shows on blockchain,what should I do??

I would message SR support if it doesn't show up after 24 hours. Mine took app. 18 hours to show up. Make sure all of the info you gave to the bitcoin company was correct. I made them confirm my info three times yesterday lol. I used bitinstant, with mrcoin who finalized it. Hope this helps.

I did send them a message but so far I didn't get any answer and it's almost 24 hours that my BTC didn't come . .I checked on blockchain and they are there.

You're in a better position than I was. My coins weren't even showing up on the blockchain website. The sr support team aren't responding to anyone's messages about this situation from what I've been reading from other people's post. At least you sent them a message and let them know, better than nothing. The only other thing I can tell you is just be patient. I'm sure they will show up cause like I said my coins weren't even showing on the blockchain website so I'm sure yours will show up eventually. Good Luck.
Title: Re: bitcoin not in my account
Post by: anastasia on July 12, 2012, 10:15 pm
thanks really hope they will show up soon!
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 13, 2012, 12:24 am

I did send them a message but so far I didn't get any answer and it's almost 24 hours that my BTC didn't come . .I checked on blockchain and they are there.

@anastasia
If it's any consolation, the same exact thing is happening to me. It has been 24+ hours since I made the transactions, and there are still no BTCs in my SR account. I checked blockchain as well, and it says that I have received the transactions. The fact that some users (such as turqiun) have finally received their coins calms my nerves a little. Good luck and hang in there! I'm sure it'll be worked out soon :)
Title: Re: bitcoin not in my account
Post by: Blaat on July 13, 2012, 05:00 am
All my unreceived transactions are iin a blockchain and I've received a message from SR back:

"It can take 36-48 hours for your deposit to be processed. If after this time it has not arrived, please send me the relevant bitcoin address to me so I can look into it."

normally it is 30 minutes until 6 hours, right?
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 13, 2012, 11:02 pm
normally it is 30 minutes until 6 hours, right?

Yeah, somewhere around there. It *usually* takes mine 1-2 hours. It has been 48 hours now, and I still haven't received my coins. I'm getting kinda antsy..
Title: Re: bitcoin not in my account
Post by: eddardstark19 on July 14, 2012, 12:12 am
It has been about 36 hours for me now. If anyone has received their coins around or past this point please post. I've got a blockchain confirming, but I'm still quite concerned at this point.
Title: Re: bitcoin not in my account
Post by: PhilipJFry on July 14, 2012, 12:27 am
For me it has been about 50hrs now. The transaction has over 300 confirmations and still doesn't show up on my account. I also received the message from sr support telling to wait 36-48hrs for transactions.

That's getting really annoying. With all the people concerned, sr should know and acknowledge that there is a problem on their side in the meantime. Instead i'm told to wait and come again later.
Title: Re: bitcoin not in my account
Post by: OG1973 on July 14, 2012, 12:38 am
And still waiting hmmmmmmmmmmmmmmmmmmmmm  >:(

Nearly hitting 48 hrs soon, as it does i will send a follow up message to see what is going on.

Sure things are bound to go wrong and delays are expected from time to time but this looks like it's becoming a bit an issues for a few of us now
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 14, 2012, 02:19 am
I just read on a similar thread (http://dkn255hz262ypmii.onion/index.php?topic=30408.0) that someone today successfully moved bitcoins into their SR account and it only took around 2 hours. I think now it's okay to transfer your coins...but anyone who transferred their coins earlier in the week seem to still be stuck with no coins :( Hopefully these coins can be recovered because I know a lot of us transferred a good bit of coins.
Title: Re: bitcoin not in my account
Post by: jman93 on July 14, 2012, 04:22 am
i hope they r not all lost.. ive got the same prob as everyone else waited about 3 days now no funds, contacted sr they say wait 48hrs, no coins.....
do i try transfer more now if everyone else says its working??
Title: Re: bitcoin not in my account
Post by: OG1973 on July 14, 2012, 12:33 pm
Now i'm starting to get pissed off, about 55hrs and counting...........nothing
 :(
Follow up message sent as i hit the 48hr mark and no response form SR

C'mon guys sort this out!!!
Title: Re: bitcoin not in my account
Post by: jman93 on July 14, 2012, 12:56 pm
is it possible these guys don't work on weekends? hahaha
Title: Re: bitcoin not in my account
Post by: anonaddict on July 14, 2012, 01:58 pm
i sent some bitcoins to my silk road account, and they went through without any problems. if you haven't received them yet. send a message to silk road support with the amount you sent and the address you sent them to.
Title: Re: bitcoin not in my account
Post by: jman93 on July 14, 2012, 02:54 pm
i did and they are not replying anymore
Title: Re: bitcoin not in my account
Post by: anonaddict on July 14, 2012, 02:57 pm
It takes a lot of time for support to get back with you. They have a huge site to run and not enough admins to be there in an instant. They will do the research and get back with you.
Title: Re: bitcoin not in my account
Post by: eddardstark19 on July 14, 2012, 03:26 pm
I have been lurking on Silk Road for months now learning the intricacies of Tor, Bitcoins, PGP, and more. I did my homework and executed a flawless transaction, but still considered it a leap of faith. Of course, I leaped during this 3 day window where Silk Road has potentially lost all the deposits. Potentially. This is extremely irritating considering the investment of time and coin.

Sorry this does not contribute to the thread, but I had to vent. This post is mild compared to how I feel. Soo disappointed in what I believed to be a well calculated risk. My adventure into the deep web ends as could be predicted for a noob I guess.  :( 

EDIT: I received my coins a little over 3 days after deposit.
Title: Re: bitcoin not in my account
Post by: Swifter55 on July 14, 2012, 04:03 pm
I have the same problem. Yesterday i send some BTC to my Account and no coin is there... I wait 28 Hours now. The Support don't answer. Any idea? At www.blockchain.info the mony is there..
Title: Re: bitcoin not in my account
Post by: anastasia on July 14, 2012, 04:43 pm
almost 72 hours and I still didn't get my BTC :-(
Title: Re: bitcoin not in my account
Post by: Manrey on July 14, 2012, 05:58 pm
     Almost 3 day's as well for me.
Title: Re: bitcoin not in my account
Post by: trees on July 14, 2012, 06:42 pm
Still haven't received my btcs either, over 36hrs now.  I already contacted support but they haven't resolved the problem yet.

I can look up on blockexplorer and see that the btcs are there at that address however it isn't showing up on SR....

edit:
The funny thing is that I had one transaction that same day and it went from coinapult to SR fine, however the second one didn't make it.
Title: Re: bitcoin not in my account
Post by: anastasia on July 14, 2012, 08:05 pm
the exact same thing happen to me,I send 4 times in the same day the same amount of btcs got it the first 3 time but not the last one . . .

On blockchain it shows that I got it but not my wallet here,the support got back to me saying that I got my bitcoin but the one I got where only the first 3 transitions I sent.

So yeah after 3 days I'm still waiting for it! 
Title: Re: bitcoin not in my account
Post by: kidcreole on July 14, 2012, 08:48 pm
mine came in after 3 days always change your bc address after use
Title: Re: bitcoin not in my account
Post by: blackend646 on July 14, 2012, 09:07 pm
Coins should normally show up after six confirmations right? I only deposited a few hours ago but I'm on my 7th confirmation and no coins so far
Title: Re: bitcoin not in my account
Post by: OG1973 on July 14, 2012, 10:18 pm
And still waiting, going on my 3rd day now............. >:(

No reply to my follow up message to SR support as it's been over 48hrs and no show of coins so i messaged them back as requested, however when checking if the message has even been read, instead of showing SR support it now shows it was sent to Dread Pirate Roberts and currently unread......So who really knows what the heck is going on and who is gonna fix this and give me my coins but i sure hope it's soon.

I wanna place an order arrrggghhh !!!
Title: Re: bitcoin not in my account
Post by: club on July 14, 2012, 10:26 pm
Waiting about 36 hours here so far.
This seems like a pretty major issue. I dont understand why theyre not making some kind of public announcement. An issue having many feel like they might have lost their money is pretty important I would think. It would at least be nice to hear a "your coins arent lost, people" or something from them.
Title: Re: bitcoin not in my account
Post by: blackend646 on July 14, 2012, 10:28 pm
My coins arrived, phew.

Good luck everyone, this kind of shit has happened before and it always gets resolved. They tend to be a bit slow with announcements and shit like that but SR always comes through.
Title: Re: bitcoin not in my account
Post by: OG1973 on July 14, 2012, 11:10 pm
My coins arrived, phew.

Good luck everyone, this kind of shit has happened before and it always gets resolved. They tend to be a bit slow with announcements and shit like that but SR always comes through.

Kind of eases the mind a bit to hear it's happened before and in the end all was good.

Thanks blackend646
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 14, 2012, 11:42 pm
mine came in after 3 days always change your bc address after use

yay, kidcreole! I'm glad to hear you finally got your coins :) This gives me some hope now.

Happy spending~  ;D
Title: Re: bitcoin not in my account
Post by: eddardstark19 on July 15, 2012, 12:00 am
I just received a reply asking for my sending address as well so they could look into my deposit further. So, Silk Support is looking into the issue for everyone and trying to resolve it because I'm brand new and probably last on the totem pole if one exists.
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 15, 2012, 12:08 am
@eddardstark19:

Good luck to you! I'm sorry you have had difficulty on your first (I'm assuming) bitcoin transfer onto SR.
Oh, and welcome to the Road!! :D
Title: Re: bitcoin not in my account
Post by: jman93 on July 15, 2012, 12:58 am
day number 4 no coins no replys from SR :(( blockchain says its all there
Title: Re: bitcoin not in my account
Post by: jman93 on July 15, 2012, 01:30 am
SR has replied now

"Please send me the sending and receiving bitcoin address to me so I can look into it.

~SR Support"

followed that so lets hope for a miracle haha
Title: Re: bitcoin not in my account
Post by: jman93 on July 15, 2012, 03:20 am
ok so before i sent a couple "test" deposits and my acc now has $0.45 haha lets hope the rest comes through now
Title: Re: bitcoin not in my account
Post by: anonaddict on July 15, 2012, 03:30 am
Silk Road is here to make money off transaction's they don't want a bad rep for ripping people off. It takes a lot to run this site so they may be slow with responding but they almost always resolve the issue.
Title: Re: bitcoin not in my account
Post by: jman93 on July 15, 2012, 03:39 am
i hope so im still 11btc out of pocket..
Title: Re: bitcoin not in my account
Post by: PhilipJFry on July 15, 2012, 11:49 am
After almost 4 days i also finally received my coins on the account. It looks like someone is working on fixing the problem.
Title: Re: bitcoin not in my account
Post by: Blaat on July 15, 2012, 12:18 pm
SR has replied now

"Please send me the sending and receiving bitcoin address to me so I can look into it.

~SR Support"

followed that so lets hope for a miracle haha
I've received the same message as eddardstark19 and jman93.
At this time of speaking, my first deposit of four transactions was 84 hours ago.
I hope that the seller of the bitcoins can provide me his sending address

Title: Re: bitcoin not in my account
Post by: bcffail on July 15, 2012, 03:56 pm
I'm on day 3, too. But it's reassuring to see some people got their money after days of waiting....
Title: Re: bitcoin not in my account
Post by: trees on July 15, 2012, 07:02 pm
Just to update, SR have credited my account.

Thanks DPR and SR Support Team! ;D

Hang in there if you are still waiting for your btcs.
Title: Re: bitcoin not in my account
Post by: eddardstark19 on July 15, 2012, 07:47 pm
Woot !!! Woot !!! Coin has arrived. I had to wait a little over 74 hours for the whole process to play out. And about 28 hours after emailing Silk with sending and receiving address of my transaction. I just made my first purchase with Silk today and am looking forward to business now  :)

Hang in there guys, I feel ya, but if they resolved a first timers coin issue, I'm sure they will get to everyone eventually.

@sourpatchkid:

Thanks for the warm welcome. Looking forward to when you post receiving your coins too!
Title: Re: bitcoin not in my account
Post by: OG1973 on July 15, 2012, 08:51 pm
And me to the list of happy customers again  ;D

Waking up to coins is wonderful haha

Thanks DPR and SR support  8)
Title: Re: bitcoin not in my account
Post by: jman93 on July 15, 2012, 10:43 pm
update: SR credited my account this morning so i ordered more coins lets see if lightning will strike twice they sent me a message and said it is best to get a new wallet id after every deposit
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 15, 2012, 11:58 pm
Hell. Fucking. Yes.
I got my coins :D
yayyy SR support for pulling through!!
Title: Re: bitcoin not in my account
Post by: Swifter55 on July 16, 2012, 09:29 am
After 3 Day I got my coins, too :) Thanks a lot to SR Support..
Title: Re: bitcoin not in my account
Post by: club on July 16, 2012, 05:07 pm
You lucky ducks. 3 days seems to be the magic number for you. I'm coming up on 4 full days since the transfer with no coins still. Fired off a support email too. Hopefully they get it fixed soon.
Title: Re: bitcoin not in my account
Post by: Blaat on July 17, 2012, 07:09 am
it took about 5 days, but i've received the coins finaliy. Thanks SR support!
Title: Re: bitcoin not in my account
Post by: club on July 18, 2012, 02:56 am
5 days, 6 hours now. Still no change.
I got the same canned reply from support.
My initial email included the blockchain url which showed my 3 transactions to my SR wallet with timestamps and the originating addresses. And I stated that it had been over 4 days.
Yet the canned reply said "It can take 36-48 hours for your deposit to be processed"
Uh, guys, I stated it had already been 4 days. Then it says, "Please send me the sending and receiving bitcoin addresses to me so I can look into it further"
The url I included had all that info. Are they even reading emails or just control-V, send?

Very frustrated and disappointed. They make money from my purchases...the sooner they fix my issue the more money they make. Im about to just start a new account and hopefully the wallet there isnt malfunctioning. I'm about fed up.
Title: Re: bitcoin not in my account
Post by: ukmonkey on July 19, 2012, 11:08 am
Coming up to 3 days with no coins for me :(

This sucks - the last time I did a transfer it was completed in about four hours. I can't understand why it's taking so much longer this time!

I've messaged SR support but not got anywhere yet :(
Title: Re: bitcoin not in my account
Post by: phillipJfry on July 19, 2012, 03:22 pm
damn.  I am experiencing the same issue, although I havent been waiting 3 days.  I entered my SR bitcoin address into blochain.info and it says that the coins were received to my SR account....
Could I have clicked "get new address" on SR too many times and these coins went to my old address?  The address that I sent them to is still the address that SR is showing for my account.

also, to all of you people experiencing transfer problems, what method did you use to obtain your bitcoin?  I used bank transfer to email/coinapult, then to TORwallet, and then to SR.  Would this take longer than usual?  I had my coins from Bitinstant in 30minutes.   

any help is appreciated.
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 19, 2012, 03:28 pm
whoa! phillipJfry, is that the same PhillipJFry as above? if so, you've got bad bitcoin transfer luck, it seems.  :-\
Title: Re: bitcoin not in my account
Post by: phillipJfry on July 19, 2012, 04:30 pm
wow.  it looks like we have the same name minus one l in philip.   time to change forum names I guess...
Title: Re: bitcoin not in my account
Post by: anonaddict on July 19, 2012, 10:23 pm
I generated a new deposit address and transferred bitcoins to that address. After 8 conformations the money was there. i generated another address and transferred another amount and that one went through after 7 conformations.

I believe the system is up and running properly, but there are loopholes in every system. Unfortunately silk road admins extremely busy and give canned answers to any message you just have to provide them with the information they request and wait.........
Title: Re: bitcoin not in my account
Post by: ukmonkey on July 20, 2012, 12:27 am
Could my problem be that I didn't make a new address for this transaction? I didn't realise they were single-use!
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 20, 2012, 12:38 am
Could my problem be that I didn't make a new address for this transaction? I didn't realise they were single-use!

Could be. I didn't realize it either. Just get in touch with SR support giving them the sending and receiving addresses, and they will get back to you when they can.
Title: Re: bitcoin not in my account
Post by: club on July 20, 2012, 12:37 pm
I used bank transfer to email/coinapult, then to TORwallet, and then to SR.  Would this take longer than usual?

Hop on blockchain.info and put in your SR wallet address. If it says it should now have the balance youre expecting, then the methods you mentioned all worked and arent the problem. Some kind of issue closer to the SR end of the equation.

I finally got my coins close to 6 days, along with a reply from SR (Thanks guys!). I assume they had to do something to resolve the issue and time alone wont do it, so better to send them an email if youre not getting your coins, and the blockchain indeed says they should be waiting in your SR wallet.
Title: Re: bitcoin not in my account
Post by: ukmonkey on July 20, 2012, 04:03 pm
I've dropped them another message since BlockChain.info is definitely showing my BTC has arrived.

I'm wary of annoying the SR admins with my many messages but at the same time, it's very disconcerting having significant amounts of my income seemingly vanish!

Also, I want to get highhhh - the money I've put into SR would be my normal weed fund :(
Title: Re: bitcoin not in my account
Post by: furryfreek on July 21, 2012, 10:01 am
It's been nearly 4 days for me now since I transferred funds from an instawallet to my SR wallet - the bitcoin I transferred is apparently at the address I sent it to there on blockchain.info but has not yet been credited to my SR account. Sent message to support 18 hours ago. Weirdly the 'to' address when I check my sent mail has changed from "SR Support" to "DreadPirateRoberts". I don't want to send any more messages in case I piss someone off. The message is still marked as "unread". I sent one previous message the day before to SR support which received the canned reply of 'wait 36 to 48 hours'. This wait for several days makes me wonder whether and causes anxiety, Am hoping that someone at SR support will eventually read my message and can resolve this non-arrival of funds. I'm not the only one it seems that this has happened to lately, but the general advice seems to be hold tight and be patient... will update later...
Title: Re: bitcoin not in my account
Post by: ukmonkey on July 21, 2012, 05:08 pm
Dread Pirate Roberts sorted me out in the end and I got my money and an apology for the delay :)

Next time I'm gonna make sure I create a new address!
Title: Re: bitcoin not in my account
Post by: furryfreek on July 21, 2012, 07:17 pm
Likewise here!  :)  funds now in a/c  - learned how it is my responsibility to refresh my BTC address to keep each single use! Thank you DPR and SR support.
Title: Re: bitcoin not in my account
Post by: turqiun on July 23, 2012, 03:16 am
I started this thread about a week ago and it  a lil under 24 hours to get my coins. I'm going to deposit money first thing in the morning but since SR is down right now I wonder if I should. I already updated my wallet address so I hope it doesn't take 4 days like it's taken some of you.
Title: Re: bitcoin not in my account
Post by: club on July 23, 2012, 01:28 pm
Likewise here!  :)  funds now in a/c  - learned how it is my responsibility to refresh my BTC address to keep each single use! Thank you DPR and SR support.

I think that is related to our problems. But I thought I remember reading somewhere on the site (cant find it anywhere now) that your SR Bitcoin wallet address would automatically change every time it received a deposit (but that all your previous addresses would still work as well for depositing also). Apparently it does not auto-change to a new address, and I'm wondering if that's part of the problem. At any rate, it seems to be good practice to always change the address manually after each deposit. I've been making that a practice now and so far, there's been no more delays, except for the usual bitcoin confirmation delay.
Title: Re: bitcoin not in my account
Post by: turqiun on July 23, 2012, 02:58 pm
So I just deposited money and like I said before I changed the wallet address before doing so. This time it only took 2 hours! That's way faster than before. Thanks for the advice guys. Now I just have to find a good vendor with methadone. ;D
Title: Re: bitcoin not in my account
Post by: aginalda on July 25, 2012, 03:09 pm
I'm new to SR and made my very first transfer to my SR wallet on about five days ago but the funds have not yet appeared in my wallet, (as of midmorning 7/25).  According to blockchain info my funds have been credited to my SR wallet address.   I'm not sure how to resolve this problem.   Is there someone in particular I should post about this?  Thanks.
Title: Re: bitcoin not in my account
Post by: sourpatchkid on July 25, 2012, 03:12 pm
Send a message over to SR support (Click the "Contact Us" link at the bottom of the SR page). Make sure to give them the sending and receiving addresses. They'll figure it out soon and get your BTCs to you! :)
Title: Re: bitcoin not in my account
Post by: aginalda on July 25, 2012, 03:17 pm
Thanks.
Title: Re: bitcoin not in my account
Post by: knicknack on July 28, 2012, 08:17 pm
I haven't read through this whole thread but people do know not to change their SR wallet address while BTC's are incoming right?
I made that mistake going the other way once.
I did manage to get the coins back finally but it was a nightmare.
If you send BTC's to an address and change that address before they get there the coins are pretty much lost.
You all prolly didn't have to find that out the hard way like I did  :(
Title: Re: bitcoin not in my account
Post by: gourami456789 on July 28, 2012, 09:32 pm
i sent bitcoins to my address here about 6 hours ago. i haven't received them yet. according to blockchain.info this transaction has 27 confirmations. i sent an message to SR admin about it.
should i be concerned? i'm sure my coins will be in wallet at some point today.
any additional insight here?