Silk Road forums

Support => Technical support => Topic started by: satsumas on January 21, 2012, 08:49 pm

Title: Made deposit three months ago, never went through
Post by: satsumas on January 21, 2012, 08:49 pm
Hi, I made a deposit on Sat oct 22 from Mt.Gox in the amount of 62.60000000 BTC, and I just logged into Silk Road today. The money is not there, it's like it never was processed. The withdraw address I used is 1QCKEy6oAPfKBPvXDD3Tb9Ry9gZLLBvRkF can someone look into this?
Thanks.
Title: Re: Made deposit three months ago, never went through
Post by: TheNightHawk on January 22, 2012, 12:29 am
Its easier if you provide a block explorer link that shows the transaction. Ive tried it a few times now, and each time i could see that the money was received at the address i sent them to, but they was never credited to my account.

The admin(s) were quick to fix the issue this time. I hope they soon fixes the bug.
Title: Re: Made deposit three months ago, never went through
Post by: satsumas on January 22, 2012, 03:18 pm
Ok, thanks for the suggestion. Admins: here is the block showing the transaction:

http://blockexplorer.com/address/1QCKEy6oAPfKBPvXDD3Tb9Ry9gZLLBvRkF
Title: Re: Made deposit three months ago, never went through
Post by: Bob Arctor on January 23, 2012, 08:23 am
hey satsumas,

try mailing SR support directly, I think that way they will look into it faster (there's Contact Us link on the bottom of SR Market page).

--
Bob