Silk Road forums

Support => Technical support => Topic started by: TooMuchMDMA on August 08, 2012, 09:51 am

Title: Technical issue or lost my account?
Post by: TooMuchMDMA on August 08, 2012, 09:51 am
Since around yesterday at 5pm uk time, i havent been able to log in on my main account, everytime i type in correct account / password / captcha, the page refreshes and always comes up with : Login failed, please try again. So i created a new account today, and it logs in fine, first time every try, yet my old account will not log in? I saw that yesterday people were having problems logging in, is that problem still happening today, or is this just something wrong with my account?
Title: Re: Technical issue or lost my account?
Post by: TooMuchMDMA on August 08, 2012, 05:54 pm
bump? :(
Title: Re: Technical issue or lost my account?
Post by: NanaNana45 on August 08, 2012, 06:39 pm
No. This problem didn't occur today. Unless you get the captcha with the three numbers, the login system is fine.

*not anymore at least.
Title: Re: Technical issue or lost my account?
Post by: sansa on August 09, 2012, 12:15 pm
Hi, I have exactly the same problem, I know my username and password are right because I wrote them down on a piece of paper, and I can't get into silkroad, login failed, even though I'm sure the captcha is correct (I mean you can make a mistake a couple of times, but not a dozen). Any idea what can be done? :/
Title: Re: Technical issue or lost my account?
Post by: NanaNana45 on August 09, 2012, 02:20 pm
Hi, I have exactly the same problem, I know my username and password are right because I wrote them down on a piece of paper, and I can't get into silkroad, login failed, even though I'm sure the captcha is correct (I mean you can make a mistake a couple of times, but not a dozen). Any idea what can be done? :/
If you're the only one having this problem. (i've only had it once 2 days ago) then try the SR Support. (they'll probably ask you for the pin code for authorization). Good luck.
Title: Re: Technical issue or lost my account?
Post by: sansa on August 09, 2012, 02:44 pm
How can I contact the support?
Title: Re: Technical issue or lost my account?
Post by: NanaNana45 on August 09, 2012, 03:24 pm
"open new account". dude a little patience, You didn't need to ask also in a new dedicated thread.
Title: Re: Technical issue or lost my account?
Post by: Zulu on August 10, 2012, 03:41 am
No. This problem didn't occur today. Unless you get the captcha with the three numbers, the login system is fine.

*not anymore at least.

can you elaborate on the 3 numbers captcha ?

i have been getting it alot..
Title: Re: Technical issue or lost my account?
Post by: NanaNana45 on August 11, 2012, 03:01 pm
No. This problem didn't occur today. Unless you get the captcha with the three numbers, the login system is fine.

*not anymore at least.

can you elaborate on the 3 numbers captcha ?

i have been getting it alot..

This problem is really irrelevant now.  i don't see any irregularities in the captcha. It's back to being normal.