Silk Road forums

Support => Feature requests => Topic started by: burnemuppup on June 26, 2012, 02:35 am

Title: Dont allow "Leave feedback here" in feedback
Post by: burnemuppup on June 26, 2012, 02:35 am
it would be good if the feed back didnt allow blank or (Leave feedback here) to be left in the feedback.

This has probably already been mentioned, but it would be good to have feed back broken into 3 different sections (Product, package and communication)

Title: Re: Dont allow "Leave feedback here" in feedback
Post by: cubeman on July 01, 2012, 11:51 pm
I totally agree about splitting the feedback into different subcategories like they do on eBay. There are countless examples of people getting over-excited at having received their package and giving 5* feedback before even testing what they've bought!! Even though its possible to edit feedback once its done, most of the time people don't bother doing this is the product is substandard. Having 'price', 'delivery' and 'quality' categories would actually make feedback useful and encourage people to be honest about what they buy. Nobody benefits if a 5* review is given for poor quality product, delivered very fast!

Cubeman
Title: Re: Dont allow "Leave feedback here" in feedback
Post by: foxymeow on July 02, 2012, 05:04 am
I totally agree about splitting the feedback into different subcategories like they do on eBay. There are countless examples of people getting over-excited at having received their package and giving 5* feedback before even testing what they've bought!! Even though its possible to edit feedback once its done, most of the time people don't bother doing this is the product is substandard. Having 'price', 'delivery' and 'quality' categories would actually make feedback useful and encourage people to be honest about what they buy. Nobody benefits if a 5* review is given for poor quality product, delivered very fast!

Cubeman

Everyone has discussed making a more comprehensive review system but honestly it just doesn't make that much sense here. Its drugs, if it got to you in a reasonable amount of time and has the same purity that the vendor claims than it should be a 5. Anything less than that is just varying degrees of fucking up. There is a timetable of 4 days for vendors to send out before the customer can cancel. Also price obviously shouldn't be mentioned because you wouldn't be buying it if the price isn't right. The price of drugs here is completely based on market values.

People edit reviews all the time, if something is upset about the product they will usually threaten to edit their review if they don't get a re-send.

Communication is also not a requirement if you are a large established vendor. I see the product in my order list and I mail it out, no communication necessary. I'll answer your question but frankly not until all of my orders get out.
Title: Re: Dont allow "Leave feedback here" in feedback
Post by: cubeman on July 02, 2012, 10:10 am
I agree with most of these points, however the review feature definitely needs upgrading. There are too many meaningless 5* reviews from people who've not tried the product and even 1* reviews from upset punters for them to be useful and informative, and to incentivise sellers to sellers to keep up good service.