Silk Road forums

Support => Technical support => Topic started by: cbocbo on July 24, 2012, 07:10 pm

Title: New user - cannot login to my account
Post by: cbocbo on July 24, 2012, 07:10 pm
I registered an account yesterday, tried to log in today several times, didnt work. 100% sure right password and username.
So i registered a new account, got in, browsed for a bit, went into account settings or w/e. Then i logged out to see if i could log in with my new account,
but i couldn't. Getting a bit scared to move bitcoins to an account if it keeps getting removed or whatever is happening :p.
thanks in advance.

Edit: Also searched for my old account, and found it. so it shouldnt be gone. just site being a bit messy atm perhaps?
Title: Re: New user - cannot login to my account
Post by: cbocbo on July 25, 2012, 10:34 am
I, once again, created a new account. but this time didnt visit the "settings" tab. i did that with the first two account. I did nothing in there tho.
and this one i can login with. Might that be the reason?
Title: Re: New user - cannot login to my account
Post by: tpebop on July 27, 2012, 11:22 pm
Site was just revamped and as such its a bit buggy. I imagine all the accounts you created are ok and you will be able to use them once it all gets sorted out.
Title: Re: New user - cannot login to my account
Post by: feelgoodfactor on July 30, 2012, 07:53 pm
I've had the same problem.

I set up a new account to email SR admin about my old main account - they reset my password.

I then changed my password, but once I tried to log in again, I couldn't.

Ive contacted them again today - and they advise that some people might be having an issue due to the changes to the new site.

Just email SR admin if you are getting stuck, create a new account if you have too.
Title: Re: New user - cannot login to my account
Post by: ErgoProxy on July 30, 2012, 09:07 pm
I had the same issue with my PIN. I wonder, could this have also been due to a bug or whatever?  It sucks knowing that I did use the correct one, and after having coin added, right after, I am locked out of access because it would not accept the PIN.  :-\
Title: Re: New user - cannot login to my account
Post by: TedDanzig on July 31, 2012, 02:43 am
Ahh, glad I found this thread. I am pretty sure something is/was wrong with the settings tab.

When I first created my account I used a not-so-secure password. So I changed it.

Went to login a few days later and only my old password worked. Though to myself: "Funny, I could have sworn I changed it"

Went to change password again. I don't remember getting a confirmation (at the top or whatnot), but it didn't error/timeout.

Went to login today and neither password is working.

Hope these site issues (assuming they exist and I'm just not being stupid) get sorted out. Since I'm not a vendor yet (waiting to pay my dues) and it seems like this site is fairly well maintained, I'm not too worried about it. If I had a ton of bitcoins in my account I might be freaking out a bit though.