Silk Road forums
Support => Technical support => Topic started by: misterQT on August 03, 2012, 06:02 pm
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Hey guys, I had 85 bitcoins transferred to my account around 17 hours ago and they are still not here. What should I do? Is there a chance that I'm really screwed out of these?
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No. Try sending a message to the admins using the link at the bottom on silk road. Make sure you include the bitcoin address you sent from and the one you sent them to. It may take a while but they should sort it all out for you.
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What anon said. The Support will jump all over it and bend over backwards to help you, don't worry . :)
Sometimes it can take as little as 2 hrs, sometimes 24 hrs. There's no set time.
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I just had the same thing happen with a somewhat lesser (but still very substantial) amount of bitcoins. I deposited over two days ago and contacted SR over one day ago. I was so excited to find this site and now I'm so nervous that I just lost a big chunk of cash.
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Don't worry, you won't loose your coins. Sometimes the transferred coins don't automatically appear on your account and the support has to do it manually. Depending on how busy they already are, it may take a while, but you'll eventually get your coins. It can take several days, i had to wait 4 days once. Just contact support, relax and wait.