Silk Road forums

Support => Feature requests => Topic started by: Cimicon-Rep on October 01, 2013, 05:12 am

Title: Display all sales feedback, not just reviewed & option for buyer to omit name.
Post by: Cimicon-Rep on October 01, 2013, 05:12 am
Many vendors have noticed that unless a buyer leaves a review (not just a rating x/5), the transaction does not show on the vendor's feedback profile. And a lot of buyers seem to be afraid to leave a review because they don't want their buyer name displayed (and they don't know about the alias feature).

All of this misrepresents (more like seriously under-represents) the amount of business a vendor is doing. And buyers need to see that orders are being shipped and received or that people are buying new listings.


Suggested fixes:

1. When a buyer finalizes their order, in addition to being able to leave a rating (x/5), add a check box that says "withhold your buyer ID."

Why? This way, if all they care to do is leave a rating (x/5) but not also a feedback review, the finalized order will display publicly with the all the data that would be displayed as when a buyer leaves a review comment except it will say, "Buyer Username Kept Private" or some such thing.

2. For orders that have neither a rating(x/5) or feedback review left by the buyer, display it publicly with the buyer's stats as usual except automatically withhold buyer user name as "Buyer username kept private" and where a rating would be, it should read "Unrated"


► Example 1 would look like:

Buyer Username kept private        review for: Product X    qty: 1     price: $1,000+              1D 5H old |5 of 5
orders    spent    vendors                 
10+    $10,000+    10+



► Example 2 would look like:

Buyer Username kept private        review for: Product X    qty: 1     price: $1,000+              1D 5H old |Unrated
orders    spent    vendors         
10+    $10,000+    10+


Please give this some serious thought. It fills a needful gap in coverage and vendor assessment.
Title: Re: Display all sales feedback, not just reviewed & option for buyer to omit name.
Post by: k1llin on October 02, 2013, 02:14 am
Super support, this is a great suggestion!
Title: Re: Display all sales feedback, not just reviewed & option for buyer to omit name.
Post by: BenJesuit on October 02, 2013, 03:13 pm
Explains why there's a difference in number of transactions relative to listed feedback.

This seriously needs to be implemented. Some vendors are doing current business but some of the latest feedback is days or weeks old. And so it's because people aren't leaving feedback comments. Under the old system, if people left a rating but no comment, the transaction still showed. That's the way it should be.

Probably an oversight on DPR's part. Hopefully they will get this fixed soon and before implementing buyer feedback.