Silk Road forums
Support => Technical support => Topic started by: satsumas on January 21, 2012, 08:49 pm
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Hi, I made a deposit on Sat oct 22 from Mt.Gox in the amount of 62.60000000 BTC, and I just logged into Silk Road today. The money is not there, it's like it never was processed. The withdraw address I used is 1QCKEy6oAPfKBPvXDD3Tb9Ry9gZLLBvRkF can someone look into this?
Thanks.
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Its easier if you provide a block explorer link that shows the transaction. Ive tried it a few times now, and each time i could see that the money was received at the address i sent them to, but they was never credited to my account.
The admin(s) were quick to fix the issue this time. I hope they soon fixes the bug.
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Ok, thanks for the suggestion. Admins: here is the block showing the transaction:
http://blockexplorer.com/address/1QCKEy6oAPfKBPvXDD3Tb9Ry9gZLLBvRkF
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hey satsumas,
try mailing SR support directly, I think that way they will look into it faster (there's Contact Us link on the bottom of SR Market page).
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Bob