Silk Road forums

Support => Technical support => Topic started by: zipstyle on October 05, 2012, 05:24 am

Title: Order Processing Question
Post by: zipstyle on October 05, 2012, 05:24 am
Hi all,

I am new to this and had a question regarding order processing. The vendor I ordered from is using stealth mode or vacation mode right now and I made an order with him without checking his profile first. As such, I already placed the order but it just sits there as processing. Would vendors normally cancel the transaction in this situation or would they just leave it there until they were interested in resuming normal business activity. Thanks in advance to help and information.  :)
Title: Re: Order Processing Question
Post by: synikal12 on October 07, 2012, 03:54 pm
It depends if the vendor is really on vacation and not checking his listings. Check when his last login is if possible. He will either cancel ASAP or usually message you if he's indeed still logging on.

Worst case scenario for you will be you'll wait 4 days THEN be allowed to cancel your order with your BTC returned to you (may be slightly lower if it was a hedged escrow buy).
Title: Re: Order Processing Question
Post by: zipstyle on October 08, 2012, 07:34 pm
Thanks for your reply. He canceled the order himself and returned my bitcoins since he really was on vacation mode. Have two orders processing now, hope to see them shipping soon! :)