Silk Road forums

Support => Technical support => Topic started by: Yobey on August 24, 2012, 06:18 pm

Title: Question about PIN reset
Post by: Yobey on August 24, 2012, 06:18 pm
Hi guys,

it has now been 7 days since and I am looking at getting my PIN reset on my account Yobe

Although I looked at the stickied PIN reset thread and it says you simply reply to the message asking for your PIN reset, I can not reply to that message, every time I click read nothing shows up?

What am I suppose to do?

I messaged the support team asking for a PIN reset without clicking reply on the PIN reset message as it was impossible.

Will I still be able to get my PIN reset?

Hope someone can help me, looking to order asap.

Thanks.
Title: Re: Question about PIN reset
Post by: NanaNana45 on August 25, 2012, 08:56 am
Well it seems odd to me that can't read the message from support and reply to it. If this is your problem my only suggestion will be to try to log out and log again. Please update if this don't resolve the problem. Good luck
Title: Re: Question about PIN reset
Post by: shandyison on August 26, 2012, 07:38 pm
I have had the same issues , I have tried to reset my pin , got the email over 7 days ago , replied a few times ...  just not getting any replies at the moment.. unsure what to do here , anyone got any suggestions

kinda confused ...
Title: Re: Question about PIN reset
Post by: shandyison on August 27, 2012, 05:45 pm
Pin got reset today , reading through the forums its the most popular request the mods get. I think the best deal is be patient with the mods , its not an automatic process so needs someone their side to do the process.