Silk Road forums

Discussion => Silk Road discussion => Topic started by: experimental on September 14, 2011, 01:07 am

Title: my order is not arriving...so now what do I do?
Post by: experimental on September 14, 2011, 01:07 am
 >:(

And I don't think its coming anytime soon. And say if the seller is counting for the transaction to auto finalize where does that leave me.  And if goes to arbitration, am I suppose to walk away with a 50/50 loss? And the seller walks away with the positive half?
Title: Re: my order is not arriving...so now what do I do?
Post by: nearo on September 14, 2011, 02:30 am
Although I have no experience with the resolution process. My understanding is that if the seller can't provide proof that the package was sent. i.e DCN, you could receive a full refund.

The first thing I'd do as a buyer is request the DCN. If this is a reputable vendor, something probably went wrong if the package doesn't show and you should try to work it out with them. Most good vendors are great about coming up with a resolution.

Hopefully your package arrives, but in any event, good luck.
Title: Re: my order is not arriving...so now what do I do?
Post by: CaptainJohnny on September 14, 2011, 03:23 am
I'm having the opposite problem. 4 orders out, DCNs say received, buyers won't respond.... We both get bitten by the douche bags I'm afraid.
Title: Re: my order is not arriving...so now what do I do?
Post by: vanilla on September 14, 2011, 03:46 am
I had 2 different orders never show up. One the vendor had many of his packages intercepted (this was the claim anyhow) and the other guy disappeared for a month after I placed the order. I got 100% refunds on both. Some vendors will only offer 50% but from what I have seen the good vendors that are here for the long haul and understand the value of their reputation will offer 100% or a reshipment. Honestly if you use a real name at a legit address and the vendor packages everything properly the package loss rate is very low. I have not been around as long as some sellers but I have not lost  package yet.