Silk Road forums
Support => Technical support => Topic started by: kushdup420 on January 12, 2013, 03:36 am
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I recently had to take a order that never came into resolution. I had to wait a week and now it's under review..how long does the under review process take? Couldn't find any information on this. It's a fairly large amount of btc as well
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When you click on that order, you will see it in the resolution centre. There will be a box on the left hand side of the page with the order details. Near the end of that, it will say 'Due In' and the time stated there is the time that a decision will be made by the SR staff on how to resolve the issue. Make sure you submit any suggestions you have on how to resolve the matter before that time ;)