Silk Road forums
Support => Feature requests => Topic started by: LiberPater on July 10, 2012, 07:32 am
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Maybe for other sellers 17 days is more than enough and it is a kick in the ass wait for the buyer finalization. This is not my situation. Some users FE (I never asked for that) and give me a bad feedback before receive. I don't like it.
Is there some way to let the sellers choose another standard escrow time? Maybe let 17 as standard for most sellers and give an option to change fore some more options if sellers want. It can be done in seller's profile.
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another vendor had long shipping times. he put in his profile that if not received near 17 days to extend. not sure how it worked. i think you pressed resolve and put extend in problem field. i did not need to use it. pm sr support.
good luck
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Yeah, this can be done. A buyer told me when your order is close to auto-finalize, you receive a warning message from S.R. and you can click at "resolve bottom" to ask for refund or extend escrow. A seller cannot extend escrow himself (at least I don't know how to do it if it is possible). He can just refund buyer.
But some buyers don't login everyday, or don't pay attention and let their orders auto-finalize (this is not good for buyer too, as it is showed at buyer stats). Others ask for refund before ask to extend and others finalize early, even the seller saying explicit to not do that. I personally PM everybody communicating to avoid auto-finalize and some didn't care.
If I could choose myself a properly escrow time for my orders, it would be great for me.
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I just wish there was an 'Extend' button as another option to 'Resolve' or 'Finalize'.
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I just wish there was an 'Extend' button as another option to 'Resolve' or 'Finalize'.
When you click Resolve you can request for a due date extension or a refund percentage.
Yeah but I assume it's not automatic?
I'm not 'new' to Silk Road by any means however, I've never had to extend the time before.
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I just wish there was an 'Extend' button as another option to 'Resolve' or 'Finalize'.
When you click Resolve you can request for a due date extension or a refund percentage.
Yeah but I assume it's not automatic?
I'm not 'new' to Silk Road by any means however, I've never had to extend the time before.
If you order only internal or USA-Europe, will not be necessary.
But I ship from South America.
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A custom time with a min and a max; set by the seller would be good. I think it may cause some mores auto-finalizes.
My situation. I only ship domestically US. Its ALWAYS there within 3 days. I would love a 7 or hell even 10 day escrow period. Once you get a flow of things coming and going, everything is fine, but starting up and slowing down take more time then I care for.
I would like my business to be a little more nimble. Right now its like a freight train. Take 20 days to get rolling (income-wise) and take another 20 days ( from the last order) till I could walk away for a bit.
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A custom time with a min and a max; set by the seller would be good. I think it may cause some mores auto-finalizes.
My situation. I only ship domestically US. Its ALWAYS there within 3 days. I would love a 7 or hell even 10 day escrow period. Once you get a flow of things coming and going, everything is fine, but starting up and slowing down take more time then I care for.
I would like my business to be a little more nimble. Right now its like a freight train. Take 20 days to get rolling (income-wise) and take another 20 days ( from the last order) till I could walk away for a bit.
I disagree about a seller-set time. I think it should be part of a listing, yes, but I think the buyer should have full control over whether he accepts a shorter time or not... and also that it absolutely will not finalize until the minimum 17 days pass, anyway. Have it send a warning at 7 days, that's all. Or maybe allow it to go to non-auto-finalizing private resolution. But never auto-finalize under 17 days.
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Well, if the guy just sell internal, does not take more than 3 days and it will be explicit to his customers his escrow time is shorter, I don't see anything against it.
But my case is just the opposite. I'm asking for a longer escrow for my customers. They cannot be harmed with a longer escrow.