Silk Road forums
Support => Technical support => Topic started by: rigolo on November 04, 2012, 02:44 pm
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I am vendor, it set me automaticly on vacantion but I am logging into the site every single day for 3 days in row for sure.
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Hi,
we have the same problem with the "last seen" on our profile.
we are not on vacation and the account is up and running but the "last seen" information is bugged.
Right now we haven't been connected for 2 days according to the profile but we are in fact connected and have been connected everyday...
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I dont know about vacation but it says i was last here 3 days ago
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Same problem here, last seen 3 days ago and now it keeps putting me into vacation everytime I disable it. Severely impacting sales since orders cant be made on vacation mode. Lets get a resolution asap.
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I am also having the same problem as others have mentioned. It keeps putting me on vacation after changing settings.
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I've been set to on vacation. :(
I can see this severely hurting sales.
Dank
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>:( I hate that auto vacation mode DPR, .. ARRRRRRRRRRR!!! I makes me angry when we lose money!!
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Same issue here. Also after turning vacation mode off all my listings seem to have been moved to the bottom of the list when sorted by bestselling. Please fix this :(
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Hello,
We are getting really frustrated , after taking forever to log in , we are noticing that our account keeps setting itself to vacation mode , thus not having our products listed, anyone else know of similar issues . it cripples business when it does it like this , are SR aware of any issues?
Kind regards
RP
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SR support is definitely aware of the problem and they are working to fix the issue
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I just sent a message to support before reading this thread. Sorry I know you guys are already swamped. Please disregard the message if you can see it here.
IgotYAfix
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Still getting reset to vacation mode constantly and no sales coming in. I hate to ask this but is anyone aware of an alternate anonymous market? I love SR and plan to keep selling here but my sales have been drastically impacted by the difficulties logging in and now completely halted by vacation mode. I cant offer the level of service I pride myself in with the way things are right now :(
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you have turned vacation mode off in your settings? just leave a message on your profile so your customers know and they can check back for the periods of the day your listings are up, then i guess confirm them before you get off for a while
sr is the best market by far, just have some patience - im sure the issue will be resolved very soon because they are working on it...
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I am having this problem as well, it is GREATLY affecting my sales, they are down by probably 80%! This glitch has thrown me over the edge, the login troubles already reduced my sales by about half and now this bullshit. I am selling off the rest of my stock and then I am done vending here. It was a good run and it was fun but all this glitches that have been going on for awhile now have made me lose all trust in this site. One day I fear the whole site is going to crash and all the bitcoins in my escrow and account will be lost. Because of this I am cashing out as soon as possible and once I sell everything off I am done. I suspect silkroad is going to lose a ton of money due to the sales being way down and I am sure a ton of vendors are getting very pissed off with all this stuff...
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yes im a vendor, had no messages no orders no nothing, that is when i was able to get on sr for 1 hr last 2 days, i finally got on now i noticed i was in vacation mode . what happened i also have my vendor sit sayong last seen 3 days ago. im on as much as i can?
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I am being constantly reset to vacation mode. I correct it, and it reverts back to vacation mode. Nobody can order, my sales are dismal, and it makes my customers nervous when I disappear without a word.
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Same story here, so damn annoying, lots of lost business.
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I am being constantly reset to vacation mode. I correct it, and it reverts back to vacation mode. Nobody can order, my sales are dismal, and it makes my customers nervous when I disappear without a word.
Exactly the same problem. Seems like it may have been fixed now though becuase I am finally shown as active today and have not been reset to vacation mode but still dismal sales today I assume due to the login issues and maybe some paranoia.
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Hello everyone ,
I feel for everyone who is going through what we are going through , which is no orders due to the vacation mode being switched on , also feedback from completed orders are not going through , i love SR and really hope they fix this issue as its affecting business which will result in less money for SR. I have put a message on my Vendors page , maybe other vendors do the same , i just explained the situation.
Anyway fingers crossed SR gets back on its feet soon .
Our customers need us :) SR needs reliable sellers , and the sellers needs orders .
Take care everyone .
Kind regards
RP