Silk Road forums

Support => Technical support => Topic started by: rocky123 on January 08, 2012, 06:06 pm

Title: account been hacked how to get password reset or account foze
Post by: rocky123 on January 08, 2012, 06:06 pm
my account has been hacked im a new seller i have load of btc on there how do i freeze the account or change my password
Title: Re: account been hacked how to get password reset or account foze
Post by: Asbury on January 08, 2012, 06:36 pm
the only thing you can do is go the the main site and use the "contact us" link on the bottom of the page and explain your situation. Make a new account if you need to.
Title: Re: account been hacked how to get password reset or account foze
Post by: rocky123 on January 08, 2012, 06:37 pm
hi i did that but i am not gettting a replay
Title: Re: account been hacked how to get password reset or account foze
Post by: DudeRugs on January 09, 2012, 11:40 am
Hi guys, I have had a similar problem that happened last night. I bought $1000.00usd worth of BitCoins from a very reputable BitCoin seller and about an hour after the coins were added to my account I went to purchase something and the Coins had been wiped clean from my account. I quickly checked the transaction history and someone by the name of "doug00100" had setup a custom listing for 127.99 bitcoins(which just so happened to be the exact balance of my account) and then the hackers somehow went through with the transaction without my consent. And as soon as I discovered the horrible news I was locked out of my own account, probably due to them changing the password on me. This was the first time I have tried to buy or really use my SR account even though I have been here for months. I have been bombarding SR Support with messages from my other account with no reply yet. I also just created a new account and sent them a message since I heard that can help expedite the response time. Anyways, just wanted to get that out there and see if anyone else has dealt with similar situations and if there is anything SR will do to try and retrieve my stolen property. I am extremely disappointed here, not only was that a lot of $ to lose but the fact that I did everything the way you are expected to  and still had my account scammed was beyond upsetting. I feel sick just thinking about it and I can't even get anyone to talk to me about what happened. That's what I get for feeling like this was a "community" though right? That was everything I had :-[