Silk Road forums
Support => Technical support => Topic started by: onefishtwofishredfishblue on August 04, 2012, 01:08 am
-
as the title says instead of being able to click on fe it is greyed out unlike the green hyper text. is the seller trying to stop payment/transaction? is this a bug or individual case?
-
The seller needs to allow you to do this. It's normal.
Wait 3 days, that's the normal time.
-
Is the vendor a new vendor accnt?
New vendors are not suppose to even ask for Fe until X amount of deals. So if it is a new vendor then the FE button if grayed out until 3 days have passed.
-
well vendor acct is like 20 days old. idk if that is a yes on "new acct" item arrived and i wanted to fe, but i couldn't. anyways i checked back and it shows now i can fe so i assume i got the item before the 3x days
-
New vendors may not ask for FE as long as they have not been active for 1 month and 35 completed transactions. As an enforcing measure for this policy their orders cannot be finalised immediately but only (i believe) 3 days after the order has been placed in transit.