Silk Road forums

Support => Customer support => Topic started by: Nod4Less on March 21, 2013, 02:50 pm

Title: Accidentally cancelled a purchase on SR (as vendor) - what to do?
Post by: Nod4Less on March 21, 2013, 02:50 pm
Hi --

I accidentally cancelled a purchase that was waiting to be finalized on SR.  I was actually trying to cancel another transaction and I cancelled this one.  All I have is the buyer's name.

Please help!!

Nod4Less
Title: Re: Accidentally cancelled a purchase on SR (as vendor) - what to do?
Post by: Trappy on March 21, 2013, 05:50 pm
If the staff can't reinstate that transaction, you could simply message the buyer and ask him/her to re-order. You'll probably have to eat the fee though.