Silk Road forums

Support => Feature requests => Topic started by: Errl_Kushman on September 15, 2012, 03:49 am

Title: eBay style ratings
Post by: Errl_Kushman on September 15, 2012, 03:49 am

It's clear the current rating system isn't very efficient. eBay has spent millions of dollars trying to perfect a rating system, why reuse that effort?

For example:

1-5 Product Quality
1-5 Communication
1-5 Shipping Stealth
1-5 Shipping Speed

1star = 5 points, 100 available points.  If all aspects of a transaction are great (5/5) but shipping stealth was a bit off (4/5), we'd get a total of 95 out of 100 possible points. Easy to compute a score based on that.

Roll vendors current rating score over into the new system. If they had a 92 before the migration, they would start with a 92 after the migration. Future ratings would use the new rating system.

The current method isn't broke but, improving it would in return improve the overall SR customer experience;
Title: Re: eBay style ratings
Post by: kitkat82 on September 15, 2012, 04:55 am
That is really an excellent idea.  It is misleading when a score of 3/5 from a picky customer who is miffed because it took 7 days instead of the usual 4 or whatever drives the vendor rating from 100 to 98.  That isn't fair to the vendor or the potential customer who might be scared away. It could be useful to make it more comprehensive.
Title: Re: eBay style ratings
Post by: thefarmacy on September 15, 2012, 08:36 pm
As a good vendor I'd love this system.
This would also help n00bs get recognition as good sellers fast because they could climb to 100 fast if they dont make any errors.
Thing is this might help LE make busts faster,  because it gives them alot more details of your operation.
Title: Re: eBay style ratings
Post by: Chapman on September 16, 2012, 11:30 am
Agreed, I sell on eBay and the rating system is much more reliable in terms of reflecting vendor quality.
Though, their feedback is actually calculated based on whether the buyer rates the transaction as positive, negative or neutral overall, i.e. (# positive feedbacks)/(#total feedbacks)   x100 = positive feedback percentage. If they were graded based on stars there'd be the same problem as there is here.