Silk Road forums
Discussion => Security => Topic started by: cactuschomper on September 18, 2012, 06:06 am
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When I have an international order shipping and I need to wait longer than the auto finalize time, how do I extend the time to wait before Auto Finalize?
Thanks for your help! :)
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I think that in your SR account, you can click on "Resolve" next to the order (it says something like "finalize / resolve" -- click resolve) .... IIRC, there is an option there to request an extension ....
also, if you ask the vendor, he/she might be able to help extend it for you as well.
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you cant extend it without entering into resolution.
in there you cant request a refund, or extend the time for how many days you want. it also allows you to write a message to the vendor on that request. he can then accept your suggestion, or have his own suggestion like + or - more days.. either way its easy to get sorted, and if not, SR Admins can see everything and will decide if you both cant :)
dont let it auto finalize, or it looks badish on your stats.