Silk Road forums

Discussion => Silk Road discussion => Topic started by: Scot Walker on November 14, 2012, 08:23 pm

Title: Poor quality order...what to do? Resolution?
Post by: Scot Walker on November 14, 2012, 08:23 pm
I just received an order today, and the quality is totally crap! It wouldn't be such a big deal if it was a small order, but it was for nearly $1000! According to recent forum posts, many people over the last week have had the same problem with this person. Am I just going to be screwed, or is there a chance I can go to resolution, and get at least some of my money back? Anyone have any experiences with situations like this?

Thanks!
Title: Re: Poor quality order...what to do? Resolution?
Post by: DonnyBerger on November 14, 2012, 09:10 pm
Speak to the vendor first and see if you can come to some kind of arrangemet. Then if your still not happy resolution center
Title: Re: Poor quality order...what to do? Resolution?
Post by: Wazup7 on November 14, 2012, 10:14 pm
Absolutely try to work it out with the vendor.  If you go through resolution center and end up with a refund, it will add to your refund rate tremendously since the order was so big.

Also is this a vendor you have purchased from before, who maybe just has a bad batch?  I would hope that you were already comfortable purchasing smaller amounts from this particular vendor, rather than doing a $1000 order based on others' feedback alone...

Finally, post in the forums regarding your order--leave honest feedback so others will have a reference.  Either on the vendors forum thread, or start a new thread if it's very important or there is no vendor thread.

Who is the vendor, and what did you order, if I may ask?
Title: Re: Poor quality order...what to do? Resolution?
Post by: Zulu on November 14, 2012, 11:22 pm
Do you mind me asking what the product was, the quantity and what the issue it (do not have to talk vendors name)
Title: Re: Poor quality order...what to do? Resolution?
Post by: ttd on November 15, 2012, 02:48 am
Guessing it's heroin and the vendors name starts with a T. Give him a chance to resolve it first, then if things don't turn out right tell everyone.