Silk Road forums

Support => Technical support => Topic started by: timosz on May 17, 2012, 10:46 pm

Title: Resolve Feature not avaliable
Post by: timosz on May 17, 2012, 10:46 pm
Maybe someone can assist me.  I've only had good outcome so far with all my purchases however I have made a purchase that the seller marked shipped.  I've inquired about the shipping and not receiving the merchandise ordered however they are unresponsive.  I read on the forums to dispute a transaction  you should use the resolve feature on your order; however this is not a selectable option for me.  How do I go about opening a dispute and getting my funds out of escrow.  The auto-finalize date is nearing and not sure what happens after that.

Thanks,

Timo
Title: Re: Resolve Feature not avaliable
Post by: deadkndys420 on May 18, 2012, 04:09 am
You have to wait  days until you can click resolve...
Title: Re: Resolve Feature not avaliable
Post by: timosz on May 18, 2012, 11:30 am
Thanks for your help.