Silk Road forums

Support => Technical support => Topic started by: xpressnightly on July 18, 2012, 07:30 pm

Title: Used BitInstant, Bitcoins not showing up on SR
Post by: xpressnightly on July 18, 2012, 07:30 pm
I have 7 confirmations on blockchain but I dont see any bitcoins in my SR account. The steps I took are as follows: I used the BOA option on bitinstant, deposited my money @ BOA, got my confirmation email, and did a Coinapult to the Bitcoin address SR has given me. I got a "Funds sent: Transaction ID:xxxxxxxxxxxxxxxxx", which led me to a blockchain.info page that shows 7 confirmations so far and the amount of bitcoins that went to my SR bitcoin deposit address.

I don't see any coins on my SR page under accounts. Did I miss a step somewhere. I remember on bitinstant, after it said "Fund sent, transaction ID" There's a To/From page and a submit query button that I wasn't sure what do with so I didn't mess with it. Where did my bitcoins go?
Title: Re: Used BitInstant, Bitcoins not showing up on SR
Post by: sourpatchkid on July 18, 2012, 08:07 pm
It can take a while for your bitcoins to find their way into your account. Bitcoin transfer is definitely a waiting game. Sometimes it can transfer in an hour...while other times it can take a few days (not likely, but it has happened recently to many of us).

Is this your first deposit into your SR account? If the answer is no, then a possible issue could be caused by depositing to the same SR address. It is recommended that after each deposit that you get a new address.

As for everything else, it seems like your methods were good, and you should be receiving your coins soon.
Title: Re: Used BitInstant, Bitcoins not showing up on SR
Post by: xpressnightly on July 19, 2012, 01:11 am
I emailed SR support and have my bitcoins now, glad to see the system works. All good to go now :D