Silk Road forums

Support => Technical support => Topic started by: TerrorByte on September 20, 2012, 12:24 am

Title: How long to transfer funds?
Post by: TerrorByte on September 20, 2012, 12:24 am
I know it says it can be a few hours, but it is going on almost 20 hours now.

Using my wallet, I did a "Send Coins" to my address, my client side transaction went through not issues, but nothing has shown up in my SR account balance. :( Is this an unusually long amount of time? Should I be worried? I hope the dealer doesn't take down the ad, it was just samples but been wanting to try it :(
Title: Re: How long to transfer funds?
Post by: Ordog on September 20, 2012, 02:11 am
^ Thanks heaps damaged, I was having the same problem.

I transferred funds to my wallet ~24hrs ago and it's still not showing up but just used blockchain and the correct amount shows up so I'm not as worried any more.

Cheers!

So yeah, to the OP, it's happening to me right now.
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 20, 2012, 02:19 am
^ Thanks heaps damaged, I was having the same problem.

I transferred funds to my wallet ~24hrs ago and it's still not showing up but just used blockchain and the correct amount shows up so I'm not as worried any more.

Cheers!

So yeah, to the OP, it's happening to me right now.

Same here, still waiting. I just don't want them to take down their ad :(
Title: Re: How long to transfer funds?
Post by: yogurt on September 20, 2012, 11:31 pm
News? i have the same problem.. 14 hour wait and nothing appear on my SL account.. but blockchain give me all ok with 22 confirmation..
pls reply
Title: Re: How long to transfer funds?
Post by: Ordog on September 21, 2012, 07:33 am
To update, it's been >50 hours since I was notified that my BTC had been transferred in to my account and still no sign of it.

They say to contact them if it takes more than 6 hours but I left it until ~24 hours (yesterday) to message them and there's been no reply yet.
Title: Re: How long to transfer funds?
Post by: yogurt on September 21, 2012, 09:19 am
 :(   20 hour .. and nothing
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 21, 2012, 10:54 am
Passed the 48 hour mark and nothing yet :(

Blockchain.info shows it still, but yesterday it showed something like 22 transactions, then 80 something, now it is at 1. There are two buttons below the transaction info ..."Deposit With Cash", and "Request Payment", are either of those actions I should do in relation to this transfer? I am guessing not.
Title: Re: How long to transfer funds?
Post by: yogurt on September 21, 2012, 02:42 pm
Passed 24 hour and more but.. i've nothing on my SR wallet..
some admin can said us somethings? is a problem of server or what?
where are stopped our botcoin?

Thank u
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 21, 2012, 09:52 pm
Rolling up on the 72 hour mark, and still nothing. Who do I need to contact, and how do I go about that?
Title: Re: How long to transfer funds?
Post by: SmokesHisBroccoli on September 22, 2012, 08:46 pm
I'm also in the same position as yourself, except I have only been waiting a few hours.  I clicked the link and did see my transaction in the block chain.  I'm wondering if I didn't take an extra step that I was supposed to? 

This is my very FIRST time trying to convert my cold hard cash to bit coins and get them into my SR account.  I used BitInstant's bitcoin to e-mail feature and made a cash deposit at the bank.  I received my e-mails containing a link saying coinapult had xx amount of my bitcoins. 

Then, on the Coinapult website I put in the SR address that's listed under "account" as the account to send the bitcoins.  I put in my PIN and that was that. 

And now I wait...........

Can someone at least help put my anxiety at ease and tell me I did everything correct and it should just be a matter of time?  Thanks in advance!
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 22, 2012, 10:49 pm
I wish I could offer you something, but I am still waiting ...nothing, even sent a PM to support, and no response. What I was trying to buy has already almost doubled in price, so now it's pointless. This bitcoin bs is never going to work if this is the kind of crap you have to put up with to use it.
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 23, 2012, 03:58 am
I created a new address and sent another small transaction 0.4 to see if it goes through.

Has anyone in the last week sent money to their SR account and had it go through?

One good thing that has happened is I got Tor, and Silk Road running on my Android so I don't have to be home to use it ...finally.
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 23, 2012, 04:49 am
Oh goodie, heard back from support, sent address and they are checking into it :)
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 23, 2012, 05:31 am
So the .4 I sent half an hour ago is there already, man I hope the previous transaction gets cleared up.
Title: Re: How long to transfer funds?
Post by: yogurt on September 23, 2012, 01:35 pm
me are 72 hour that i'm waiting.. Support said me yesterday that go to check but for now.. nothing..
i want my money!!!
Title: Re: How long to transfer funds?
Post by: faketitshannon on September 24, 2012, 12:39 pm
Having the same problem  :( ~36 hrs since transfer, blockchain confirms transaction to the correct address, sent a message after ~12hrs to support that hasn't been read yet. Hope this gets worked out for all of us!

FTS
Title: Re: How long to transfer funds?
Post by: yogurt on September 24, 2012, 02:21 pm
i'm waiting more of 100 hour but nothing..
Support 2 days ago write me to send him my adress to check it.. but after this nothing! I've writing 2 solicitous message but i've received no answer.
What i can do??
I've lost my money?
Someone can help me?

thank u
Title: Re: How long to transfer funds?
Post by: username_goes_here on September 24, 2012, 02:57 pm
Well, it's now happening to me again.  Kinda frustrating....  Makes me not want to leave any funds in my SR account though it's much easier to buy up those quick selling items this way.

Please get this fix fellas.  I got $500 sitting in limbo because of this.

EDIT - it came through.  I believe the problem was with my bitcoin client not SR... Sorry for jumping the gun guys.
Title: Re: How long to transfer funds?
Post by: iteration on September 24, 2012, 06:44 pm
im waiting 72 hours for a transfer...whats happening SR! need to make my order by tomorrow!
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 25, 2012, 12:03 am
It finally showed, hang in their guys, write support, and be sure to send the blockchain.info numbers to them so they can trace what address it went to.

One piece of advice I can give you guys is ALWAYS select "get a new address" before you transfer funds. When I did that it took a matter of minutes for my last transaction to be credited.
Title: Re: How long to transfer funds?
Post by: Evanescence on September 25, 2012, 01:13 am
Hey guess what?  Yet another person having the same problem here.   24hrs and counting.

What is the best way to "contact support"?

I looked for a FAQ in the tech support forum but didn't see anything.

Pretty frustrating to find out this may be a SR management issue.  If they need technical help they should just ask, many of us do this kind of thing for a living.
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 25, 2012, 02:01 am
Hey guess what?  Yet another person having the same problem here.   24hrs and counting.

What is the best way to "contact support"?

I looked for a FAQ in the tech support forum but didn't see anything.

Pretty frustrating to find out this may be a SR management issue.  If they need technical help they should just ask, many of us do this kind of thing for a living.

Did you create a new address before you sent it?
Title: Re: How long to transfer funds?
Post by: yogurt on September 25, 2012, 10:33 am
Finally Support have helped me and now all is ok!
They suggest me to get a new adress each deposit!
Title: Re: How long to transfer funds?
Post by: Hooper Crosby on September 25, 2012, 11:41 am
If you initiated the transfer without adding the .0005 BTC fee, It can take a REALLY long time.  Something about miners not having an incentive to make the transaction. Idk, I don't pretend to understand... I always add the fee, and It only takes 4 hours at most.  I made 2 transfers yesterday, and 1 on Monday. All went through within 2 hours.
Title: Re: How long to transfer funds?
Post by: TerrorByte on September 25, 2012, 01:50 pm
If you initiated the transfer without adding the .0005 BTC fee, It can take a REALLY long time.  Something about miners not having an incentive to make the transaction. Idk, I don't pretend to understand... I always add the fee, and It only takes 4 hours at most.  I made 2 transfers yesterday, and 1 on Monday. All went through within 2 hours.

It didn't even give me that option on the first transaction, but it did on the second two, and both the later ones went through within about an hour or less.
Title: Re: How long to transfer funds?
Post by: Evanescence on September 25, 2012, 10:05 pm
No man I didn't request a new address.

According to BTC architecture I don't see why that should make a difference.

If it does then SR should add a note to that page saying "if you don't renew this address you may end up cluster fucked like a bunch of other people over on TerrorByte's thread".

At least someone told me how to contact support (link on the main site bottom right corner).

I've asked a forum admin to add the support link as a FAQ.

Hey guess what?  Yet another person having the same problem here.   24hrs and counting.
Did you create a new address before you sent it?
Title: Re: How long to transfer funds?
Post by: facebikini on September 26, 2012, 08:12 pm
I am waiting now for 14 hours.. still no replay from the support.
made no mistakes!
Title: Re: How long to transfer funds?
Post by: facebikini on September 27, 2012, 12:50 am
update: I am waiting now for 18 hours for two bigger(!)  amounts of bitcoins to show up on my account. both have nearly 100 confirmations.

 Now i sent 0.3 BTC to the same adresse and in less then 1 hour they where showing up. The other coins 18 hours ago seem lost ??
Still no reply from the support team.
Title: Re: How long to transfer funds?
Post by: pok3rface6578 on September 28, 2012, 10:45 pm
Same story as everyone else, I sent the coins to an old address however ive done it before and it still passed through just fine, been ~12hrs and still no sign of my coins.

edit- heard back from support a little over 24hrs after contacting them and now have my bitcoins.
Title: Re: How long to transfer funds?
Post by: anex45 on October 03, 2012, 07:25 pm
If you initiated the transfer without adding the .0005 BTC fee, It can take a REALLY long time.  Something about miners not having an incentive to make the transaction. Idk, I don't pretend to understand... I always add the fee, and It only takes 4 hours at most.  I made 2 transfers yesterday, and 1 on Monday. All went through within 2 hours.

I've been adding a 0.01 or higher transaction fee to my larger transfers and it really does speed up things, just had a transfer finish in less then 10 minutes with 8 confirmations and already in my SR account...that transfer fee really does help.