Silk Road forums
Support => Technical support => Topic started by: kalymist on August 01, 2012, 04:52 pm
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Hi
I ordered a x amount of hash from a well known seller.
I just have a question :
What happens if there is a problem with my order, like never arrived ?
The money is in escrow.
Is it possible to get refund even if the seller doesn't want to ?
Cause, if I can't get a shit, why is there a escrow system ?
I ordered with tracking option, but the seller never contacted me the referal to follow the mail.
I'm pretty scared, cause it's the biggest order I've ever maid.
So please enlight me ^^ on the escrow system.
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Hi
I ordered a x amount of hash from a well known seller.
I just have a question :
What happens if there is a problem with my order, like never arrived ?
The money is in escrow.
Is it possible to get refund even if the seller doesn't want to ?
Cause, if I can't get a shit, why is there a escrow system ?
I ordered with tracking option, but the seller never contacted me the referal to follow the mail.
I'm pretty scared, cause it's the biggest order I've ever maid.
So please enlight me ^^ on the escrow system.
Most vendors will not give sellers the DCN due to security reasons. And as for getting a refund, when the "resolve" button becomes available you can click that and ask for a percentage of a refund you want or an extension to the auto finalization time. They can accept or provide a counter offer. *If you take too long to come to an agreement, 4 days I believe, a SR admin will step in and make a decision for you both.
In the situation I'm in, I may have to ask for a refund and the seller will most likely ignore me, a SR admin will step in and decide what I receive.
*I am not 100% sure about this.
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Ok
Thank you a lot for the help.
So the real need now is waitness ^^
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Ok
Thank you a lot for the help.
So the real need now is waitness ^^
Waiting sucks. :'( It's the worst thing here.