Silk Road forums

Support => Technical support => Topic started by: mcgrizzle on June 07, 2012, 04:21 am

Title: lost coins in the rollback
Post by: mcgrizzle on June 07, 2012, 04:21 am
i put coins on sr right before the rollback and now my balance is back to what it was before the down time. how do i get these coins back?
Title: Re: lost coins in the rollback
Post by: Reece on June 07, 2012, 04:23 am
Contact support and let them track down the coins for you.
Title: Re: lost coins in the rollback
Post by: mcgrizzle on June 07, 2012, 04:26 am
support contacted no response yet though
Title: Re: lost coins in the rollback
Post by: Reece on June 07, 2012, 04:32 am
support contacted no response yet though

Try to be patient. Seems they've been quite busy today.
I'm sure they will get things sorted out with you.
:)
Title: Re: lost coins in the rollback
Post by: MixM8 on June 07, 2012, 12:18 pm
I lost coins in the rollback as well.
Title: Re: lost coins in the rollback
Post by: PsilocybinTendencies on June 07, 2012, 12:29 pm
Wow! I was wondering about that.

I lost a lengthy PM that took me a while to type.

Hope you guys get your coin back.
Title: Re: lost coins in the rollback
Post by: Pfandleiher on June 07, 2012, 02:27 pm
Damn im missing like a million BTC
Title: Re: lost coins in the rollback
Post by: mcgrizzle on June 07, 2012, 03:39 pm
my coins haven't moved so thats a good sign. i still haven't heard back though
Title: Re: lost coins in the rollback
Post by: Reece on June 07, 2012, 03:45 pm
Damn im missing like a million BTC

Brag some more Mr. 1%.
 ;)

Haha. Guys, try to stay calm. This happened to me a long time ago and support got it sorted out.
Have no worries. They just are really busy.
:)
Title: Re: lost coins in the rollback
Post by: sesamestreet on June 07, 2012, 04:09 pm
See I'm not the only one.
Have at night (04:09) also transferred to SR 55BTC.
Are not also arrived.
Have already written to the Suport.
Hope that help us

greeting, sesame street
Title: Re: lost coins in the rollback
Post by: earlxsweat on June 07, 2012, 04:10 pm
I lost quite a few coins in the rollback. 60something. Hoping support can get it figured out for me. I'll keep this post updated

Title: Re: lost coins in the rollback
Post by: sesamestreet on June 08, 2012, 10:05 am
Hello people
My BTC are back :-)
thank you good support

greeting, sesamestreet
Title: Re: lost coins in the rollback
Post by: lostinside on June 08, 2012, 03:05 pm
My BTC are back :-)
thank you good support

Can anyone else confirm the recite of their missing coins?

I'm missing a large transfer, I wish I was only missing 55 or 60 coins so if other people can confirm receiving their coins it would really ease my mind.

Thanks
Title: Re: lost coins in the rollback
Post by: earlxsweat on June 08, 2012, 04:00 pm
My BTC are back :-)
thank you good support

Can anyone else confirm the recite of their missing coins?

I'm missing a large transfer, I wish I was only missing 55 or 60 coins so if other people can confirm receiving their coins it would really ease my mind.

Thanks


I can confirm that my 65 coin has NOT showed up yet, and I got a reply to my message from support that did not help me at all. They only said all previous wallet addresses are still valid. Which doesn't help me because my money has still not showed up. I'm beginning to lose hope on this one.
Title: Re: lost coins in the rollback
Post by: nikkiluit on June 08, 2012, 07:02 pm
All previous wallet addresses are still valid, but if you generated a new address after the rollback point and sent coins to that address before the rollback happened, therein lies the rub. That new address is no longer tied to your account. I sent a small amount of coins to a newly generated address prior to the rollback and those are the ones that are missing. If I did not click 'get new address' prior to sending the coins I would have been fine.

Something like this (worse, actually) did happen once some time ago, and SR support had to do some gruesome manual audit to get everything back in order, but they got shit done and in fast order too. That being said, I'm sending them a message anyway since I haven't seen a word from them on the forums.
Title: Re: lost coins in the rollback
Post by: lostinside on June 08, 2012, 07:05 pm
I'm beginning to lose hope on this one.

I certainly can't afford to lose hope and I mean that in the most literal way possible.

I literally can not afford to lose these coins. I was using them as an investment and if shit goes sideways I don't think I will be able to recover, at least not anytime soon.

So please stay optimistic. This situation needs as much positive energy as possible to ensure a positive resolution for all interested parties.
Title: Re: lost coins in the rollback
Post by: earlxsweat on June 08, 2012, 07:17 pm
All previous wallet addresses are still valid, but if you generated a new address after the rollback point and sent coins to that address before the rollback happened, therein lies the rub. That new address is no longer tied to your account. I sent a small amount of coins to a newly generated address prior to the rollback and those are the ones that are missing. If I did not click 'get new address' prior to sending the coins I would have been fine.

Something like this (worse, actually) did happen once some time ago, and SR support had to do some gruesome manual audit to get everything back in order, but they got shit done and in fast order too. That being said, I'm sending them a message anyway since I haven't seen a word from them on the forums.

This is my exact situation. Thanks for shedding some light on the situation. I feel more confident now that support can get things in order for us.
Title: Re: lost coins in the rollback
Post by: MixM8 on June 08, 2012, 09:12 pm
My coins were discovered again, have faith people and give the support time.
Title: Re: lost coins in the rollback
Post by: gyarados1169 on June 09, 2012, 12:29 am
Hi guys. First off, this is my first post on SR Forums, and I must say I have been having a bad first buying experience on SR. I have been a member for about 24 days now and I have been doing some window shopping. I finally found the right vendors for my Dilaudid and MDMA needs, so I finally grew the balls to go through the process of purchasing BTC.

Well, I finally bought them through Mt. Gox and downloaded them into my instawallet, then sent the funds to my SR account address. This transfer happened a day ago after the rollback already started, so my bitcoins have not showed up in my account. I am very disappointed because I really wanted to place my orders already before prices and etc. change, but now I'm fearing my coins won't ever show up since I deposited them after the rollback started. Any thoughts guys?

Thanks,

G  :-[
Title: Re: lost coins in the rollback
Post by: gyarados1169 on June 09, 2012, 02:18 am
Looks like I got my btc! Bad news is, I forgot my PIN and now have to wait the 7 days...  >:(

I guess no nodding or rolling for a while, lucky me.
Title: Re: lost coins in the rollback
Post by: earlxsweat on June 09, 2012, 03:33 am
Looks like a lot of people's stuff is coming through. Not mine yet though. Mesage to support still unread after 11 hours. Hopefully my turn comes up tomorrow!
Title: Re: lost coins in the rollback
Post by: lostinside on June 09, 2012, 06:41 am
So it's been over 31 hours since I first messaged SR support about my missing coins and my message hasn't even been read yet so it obviously hasn't been responded to.

Are you guys who are getting responses from staff and getting your coins back just messaging the regular SR support?

Is there an alternative more direct address I can send a PM to work this out?

If any of you mods know the magic ninja I need to message to help expedite resolving this issue please PM because I've been missing over 170 coins for over 38 hours and I'm getting really stressed out. I'm sure the mods are very busy and I'm sure compared to some people I'm not missing all that much but for me it really is a lot and it would really ease my mind to talk to someone about it specifically.

Thank you very much