Silk Road forums

Support => Technical support => Topic started by: monamine on November 21, 2012, 03:43 pm

Title: is there a problem with support? help
Post by: monamine on November 21, 2012, 03:43 pm
Ok, I'm waiting on a pin change and it has been about 5 days since the message. Of course I responded back after 3 days per rules and I haven't heard a single thing yet. My message is just sitting there unread like usual. How long have these things been taking lately? I have coins just sitting in my account and I may not be able to buy what I want because if it takes much longer I might be like a couple bit cents short for postage. I don't know why, I just have this feeling I'm a new user or something and I might just be screwed with my coins sitting there forever, starring me in the face. Not to mention that vendors are losing money cus I can't buy from them.
Is there anyone I can contact that could help me out or anything like that? Or should I just wait indefinitely?

Sigh, I'm sorry for rambling this is just extremely frustrating. Not that I'm blaming anyone, and I respect the work that support does (Dread Pirate Roberts is my personal hero whoever he/she is), but I wish someone would just tell me something/anything so I can mellow the hell out.

thanks
Title: Re: is there a problem with support? help
Post by: Redrum on November 21, 2012, 05:05 pm
Bro I been saying the same exact stuff, tried even contacting DPR + Mods. After 8 days I got the 3 day message, its been 5 days and no reply even to 1 message. So its gonna be 2 weeks I loaded 40btcs in and can't touch my money. I wish atleast they would reply to a message an say something, I was told as everyone theres a staff an they work around the clock. Now Im thinking its like 2 guys who answer messages for a lil then log off. If they need help Im sure people will work for hardly anything. Ill update if any help.