Silk Road forums
Support => Technical support => Topic started by: SymplySublyme1 on April 11, 2012, 01:24 pm
-
Hey guys,
So I've run into this really annoying thing where my account seems to be locked. I had an imagined issue with my account and emailed Tech support about it and ever since then have had issues accessing the road.Initially I thought the entire site was down for a bit but I tried creating a new account and was able to get on so im not sure whats up. Did I just accidentally get my account locked? does it give you a prompt for when you get locked out?
Thanks for any insight everybody.
SS
-
the site is down right now
-
Whats your username and password, I can check for you.
-
Unfortunately I ran into this issue before SR went down and was even able to create a new account and access things the site and browse around so i feel it has to be an issue with my specific account. Any ideas? Who can I contact to just see if something is up with my account? I messaged the support email on SR from my new account and laid everything out but I've heard mixed reviews about them taking a while to get in touch with people.
Also, Bud--I'm not that quick to just toss out my log in info. Spent much to long securing things all along the road to toss it out there on a forum. If you can prove you're a mod (guessing from your activity that you're not) then maybe. but other wise...you'll have to try harder than that gypsy.
-
I Just tried getting back on and have access using my new test account but dont have access using my other original account. Anyone have any idea who I can contact? What reasons would they put a block or hold on my account for? trying to log in repeatedly?
-
im in the exact same position.
i got my pin wrong last week so was locked out untill tommorrow when im due to recieve new pin pass reset.
i was on my account early this evening soon as Sr was back up and running.
tried to log on just now and cant keeps stating wrong details.which there not as have them wrote down.
but hey presto can log into another account which has no bitcoins?
so very annoying
and i know its gonna take even further now before i can even place order
-
See my issue is that I wasnt even entering my pin--suddenly I just wasnt able to access my account. I have all my SR account information memorized--I try to not keep those things floating around--but thats whats weird--I suddenly one day just couldnt log in. I'll wait out the 7 days to see what happens and hopefully things will pass but I'm not sure what cause any of this which is perhaps the most fustrating part. I didn't forget my pin or anything--I just can't access my account and now I'm placing orders on another account out of necessity which hashes my reviews and ratings up between 2 accounts when I could be racking up credibility.
Gah. Silk road. Your so awesome but sometimes so frustrating!!
-
I Just tried getting back on and have access using my new test account but dont have access using my other original account. Anyone have any idea who I can contact? What reasons would they put a block or hold on my account for? trying to log in repeatedly?
I'm sure everything will be fine, just wait for the support team to get back to you. Reasons for a temporary block could be repeated login attempts or inactivity, but it's hard to say if this is what happened to you (or if they even have such a policy in place).