Silk Road forums

Support => Technical support => Topic started by: subrosa9 on April 14, 2012, 03:29 pm

Title: Can't get PIN reset?
Post by: subrosa9 on April 14, 2012, 03:29 pm
So I locked myself out last week, like you sometimes do.  I got the message from SR Support saying to reply in seven days.  So I did.  But nothing happened?  That was a few days ago now, so it's been like a week and a half since I locked myself out.  I messaged SR Support again, and still haven't gotten anything back.  Am I doing this wrong?  Can anyone help?
Title: Re: Can't get PIN reset?
Post by: liverpool23 on April 14, 2012, 04:57 pm
takes a long time dude
i had smae problem.but whilst waiting someone eles got into my account requested new pin and then with drew my coins..
now i have acces but still need yet another pin before making purchases..
seriously dont think i will add futher coins just to get ripped again
Title: Re: Can't get PIN reset?
Post by: T90X on April 14, 2012, 06:15 pm
Same problem here. And SR Support has been pretty unresponsive.

Thanks Silk Road!
Title: Re: Can't get PIN reset?
Post by: jme on April 14, 2012, 11:58 pm
It can take them a few days to respond sometimes, so it's not necessarily just a 7 day wait. The same thing just happened to me, but thankfully I logged in yesterday and was prompted to make a new pin. Afterwards, I made my first order on SR without any problems. Yeah its a bitch being stressed over it. I'd say be patient with the staff and all vendors, remember this isn't walmart.