Silk Road forums

Support => Technical support => Topic started by: Deusvox on May 16, 2012, 04:41 am

Title: My buyer stats have been destroyed...
Post by: Deusvox on May 16, 2012, 04:41 am
So I have about 25 total transactions with $2156 spent and been a member for 9-10 months now.  I recently got scammed by Noriega, Luckily I got to stay in escrow, but after I got my refund today I went to look at my buyer stats and it said I have a 29.09% Refund rate and I have only had ONE refund! How can my refund rate be this freaking high when I have only had one refund??  if I go by transactions then 1 / 25 = 4%  and if I go by the total money value then it is 353 / 2156 = 16.37%.  now I can't figure out how my refund rate is 29.09% when all those percentages added up hardly go past 20%! I just wanna put the fact that it took me 4 weeks to get my money back from an order I never received behind me.   With these stats however, I don't think any vendor on Silk Road will ever trust me again! Now I look like the scammer... The fact that I didn't finalize early is the ONLY THING that saved my ass on the 4/20 sale and I was ecstatic! Now I can't make an order without being told to finalize early the one and only life line I have I can NO LONGER use because I got a refund... I thought the escrow system was supposed to help everyone not ruin 9 months of building up good buyer stats!

How do I get it to go down? I have never wronged anyone on here in my life and now I am considered a scammer cut off from the only thing that saved my ass in the first place...  I really wanna know if there is anything I can do to fix this, or if I am stuck with having to finalize early from now on... I really think they should have a way to help people who have gotten scammed am I right? this doesnt seem fair to be labeled a scammer when all I did was use the escrow system properly :(

All advice and help is greatly appreciated!!!
Title: Re: My buyer stats have been destroyed...
Post by: captainjojo on May 16, 2012, 04:45 am
That certainly sucks.  Did you get a full refund or just 50%.

Your rate certainly sounds wrong.  My suggestion would be to send a polite PM to SR explaining everything and asking them to look into it, or at the least, give you some idea of how the rate was calculated.

Title: Re: My buyer stats have been destroyed...
Post by: Deusvox on May 16, 2012, 04:58 am
They gave me a 100% refund luckily! Noriega had offered me a 50% refund but I decided to wait for the admins because other people had posted they got a 100% refund just by waiting for the admins to go over the resolution center.  I have sent them a PM asking how my refund rate can be so when all I did was Order from Noriega.  He's the one that scammed everyone, and now I have to have tarnished buyer stats.  Something just really doesnt seem right about that to me :/
Title: Re: My buyer stats have been destroyed...
Post by: captainjojo on May 16, 2012, 05:03 am
Hopefully SR will be able to do something for you.  Just remember to ask nicely.

If worst comes to worst, hopefully you will be able to explain your rate to anybody you may wish to buy from in the future.  And, every time you buy the rate will get lower until it basically hits zero.

I had one refund way back when I first got on here.  I think I had maybe 5 or 6 transactions at the time.  By the time I got to 15-20 the rate was .05% or something, now it's at zero.