Silk Road forums
Discussion => Newbie discussion => Topic started by: neo67 on July 08, 2013, 08:52 pm
-
Hi guys,
a quick question; I am very new SR and have only made 4 purchases. I recently received some extremely poor LSD from a vendor.
I asked for a refund and they said yes our batch must of been poor and we'll give you a 100% refund.
But is it worth increasing my refund rate- am i less likely to make further transactions because of a 25% refund rate? How will a vendor look upon this refund rate of mine?
Thank you for any replies
-
I would take the 100% and explain to the next vendor what happened if it comes up.. It will lower over time.
-
To be honest, if you're really worried about your refund rate/rep that much, just make another account. You can easily spend minimal cash to get 4+ transactions again, and you won't have any refunds.
-
Ok thats for the relies anyone vendors out there who can give advice here? Would you not ship to someone who has 25% refund rate?
Or am i worrying too much here
-
Will a reship be visible to a vendor aswell as a refund is?
Thanks
-
A reship wouldnt be visible to any future vendors as it isnt done as a refund through SR. The vendor just sends you more product, so no it wouldnt effect your refund rate at all.