Silk Road forums

Support => Technical support => Topic started by: spaceninja on December 27, 2012, 04:54 pm

Title: viewing old orders?
Post by: spaceninja on December 27, 2012, 04:54 pm
finalized an order and it disappeared from my orders list.. is this normal?

how do i adjust feedback later for previous orders?

thanks in advance
Title: Re: viewing old orders?
Post by: koelen3 on December 27, 2012, 05:01 pm
Go to account, then go to a thing called feedback.

Koelen3.
Title: Re: viewing old orders?
Post by: spaceninja on December 27, 2012, 05:03 pm
I finalized early and now the order is gone.. already left feedback

thanks
Title: Re: viewing old orders?
Post by: spaceninja on December 27, 2012, 05:14 pm
Found it.

cheers
Title: Re: viewing old orders?
Post by: Hamb999 on December 27, 2012, 05:25 pm
Go to Account then click on Account History.  You can see purchases at this screen (including detail when you click the transaction number), however, I think they self-destruct in 30 days - can anyone verify that?
Title: Re: viewing old orders?
Post by: Crazy Eights on December 29, 2012, 05:44 pm
Yes, I believe there's a 30 day transaction history - I had to message Support to obtain information on an older order that fell out of that window.

Should you need to do this provide as much info as you can to Support

date or date range of order

product

seller or buyer

The  more info, the more likely you'll get a response with your transaction information

ce
Title: Re: viewing old orders?
Post by: tpad on December 30, 2012, 02:47 am
Go to account settings then purchase history.
Title: Re: viewing old orders?
Post by: JoseyWailer67890 on December 30, 2012, 03:43 am
Very helpful thanks :)