Silk Road forums
Market => Rumor mill => Topic started by: tizzat on September 22, 2012, 02:13 am
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I have shipped out over 100 packages, and never had a package not show up, I have a video of my drop shipment clearing showing a discrete package going to the addressed buyer,.The buyer less then 5 days 3 business days later starts making claims that the package hasnt arrived and stats talking refunds and reships. Its now been 5 business days and 8 days total. and they are demanding a refund or reship, or threatening to ruin my perfect feedback.
Its not about the money, ($25). But i made it clear in my listing and in my profile. if you choose a shipment method with 0 tracking I offer 0 refunds or reships, and may even require you finalize early, if your stats are bad.
package details 3 Nucynta, a non scented, and double coated drugs, double sealed.. (for security no more details can be given) shipped via usps first class mail which if labeled correctly boast a 99.97% delivery accuracy, and less then a 1% confiscation rate on illegal shipments.
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Go by your policy.. you say 0 refund that is what it is.
I'd offer the client to buy the same amount again and to be a nice guy I would ship him double.. that's the best I would do.
good luck
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buyers pay for postage. I only offer shipping methods with tracking. it's only 5.50 and is proof and protection from delivery scams
I agree with following your polices, they might be able to get a 50% refund in resolution, but wouldn't doubling up on a new order be the easiest way to resolve? for both of you??
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Half refund or double up on a new order. Only do shipping options with tracking for your protection.
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Go by your policy.. you say 0 refund that is what it is.
I'd offer the client to buy the same amount again and to be a nice guy I would ship him double.. that's the best I would do.
good luck
Make your stand now man. Every vendor has to deal with this at some point. He knew the risks and if he didn't it's because he didn't practice his due diligence as a buyer; you're clearly in the right on this one.
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You need to ship expensive orders with DCN mate, basic stuff.
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Go by your policy.. you say 0 refund that is what it is.
I'd offer the client to buy the same amount again and to be a nice guy I would ship him double.. that's the best I would do.
good luck
Make your stand now man. Every vendor has to deal with this at some point. He knew the risks and if he didn't it's because he didn't practice his due diligence as a buyer; you're clearly in the right on this one.
Thanks bro, I was extremely interested in this topic so much I even contacted vendor support regarding this.
There answer was simple..
If your refund policy is clear and understandable then SR will honer your rules,guidelines,refunds, and policy's.
This being said, that means you'll get your money, no issues with that...... buttt what kind of feedback are you going to get if you tell a client to take a hike....
Its a double edged blade and no matter what side to walk down your sure to get cut!
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You need to ship expensive orders with DCN mate, basic stuff.
What he said, and I hate DCN's but it needs to be done.
Since I have cred, I just nicely PM vendors.
Most agree shit happens, but rarely. We have watched perfectly labeled package go to the wrong city, and then dead letter. WTF?
That's when both vendor, and buyer realize it's not either one of them at fault, cause the DCN told a tale.
The vendors who stuck by me, I stick with, I know I can trust them.
The whole thing is a dance.
johnmtl is correct, he has checked with SR Support
Buyer made a choice. Whats it worth not to alienate a buyer? Does he have good stats? Is he on the forums writing reviews?
It's your choice, you are in the driver seat.
Respect you for asking........ both of you ;)
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why do you have a video of you dropping the packages?
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I've dealt with people like this before.
I sold a couple guys some doses from a vial of 100 and they take them and then later that night after about 10 hours they call me back saying that they didn't trip and it didn't work at all.
I dosed them from a vial that had everyone before them and everyone after them tripping balls to the walls. I agreed to give them more but when I meet them their pupils are HUGE they are acting funny/guilty and can't be normal on top of it. They didn't make any sense other than I need to give them more. Those greedy fucks just wanted more and wanted to take advantage cause I'm a nice guy.
I would not give them a reship or refund especially if they started complaining soo soon. Its almost as if the day they got it they decided to say it never came but whose to know. Stick with you policy that's why they are there, FOR your protection from those guys.
Someone who just didn't receive it wouldn't threaten you or make demands they would just let you know they didn't get it and ask if its been shipped yet.
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+1 good point, but I mildly disagree. :P
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why do you have a video of you dropping the packages?
For all ordered shipped.via USPS First Class, I keep a video log with the front of the package, and the item clearly going into an undisclosed blue postage box. I do this to protect myself from buyers stating i never shipped.the item. I don't believe there is a security or anonymity issue with this because every package i ship is via drop shipped to over 50 different post boxes in my area, and I never use a related return address. After buyer finalization/feedback I destroy the video.
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why do you have a video of you dropping the packages?
For all ordered shipped.via USPS First Class, I keep a video log with the front of the package, and the item clearly going into an undisclosed blue postage box. I do this to protect myself from buyers stating i never shipped.the item. I don't believe there is a security or anonymity issue with this because every package i ship is via drop shipped to over 50 different post boxes in my area, and I never use a related return address. After buyer finalization/feedback I destroy the video.
that my friend is nucking futs!!!
;)
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why would you video the shipment sounds strange risking the parcels shipment
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why would you video the shipment sounds strange risking the parcels shipment
If I was, say walking my dogs and saw someone videotaping someone else putting something in the mail box I'd freak out.. I'd think it was some terrorist attack in the making...
This dude is whacked!
If anyone sees that there for sure gonna pull a double take, and think about it.. all you need is one uptight neighbor and that's it.. your plates have been recorded and who knows what might happen.
worst shit I ever herd on SR period!
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Yeah I'd have too agree here... probably not a good idea ???
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Yeah I'd have too agree here... probably not a good idea ???
thats worse then falling for the mtgix scam (guilty -50$)
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I initially voted vendor support then I read your thread and re-voted for him to fuck off......I'm new and It pisses me off so fucking much to see other newbies fucking over vendors let alone members who've been here a while with those stats he should know better. I got frustrated at first when I would read in a vendors info they didn't sell to new buyers, how the hell am I suppose to get credit if no one gives me a chance!!! After reading through the forums though I fully understand FUCK this guy and every other ass hole that takes advantage of a beautiful thing such as SR...Buyers need to start standing up more for honest vendors and calling out asshole buyers or vice-versa this community has unity for sure it just needs to get louder until the vicious ROAR drowns out these scamming sacks of shit!! >:(
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why would you video the shipment sounds strange risking the parcels shipment
If I was, say walking my dogs and saw someone videotaping someone else putting something in the mail box I'd freak out.. I'd think it was some terrorist attack in the making...
This dude is whacked!
If anyone sees that there for sure gonna pull a double take, and think about it.. all you need is one uptight neighbor and that's it.. your plates have been recorded and who knows what might happen.
worst shit I ever herd on SR period!
I assure you no one see's me make my drop shipments, and if someone seen me making one that wouldnt know it was a drop shipment or that i was recording. I use a cellular phone. i simply put it on record, get an image of the front of the package and then put the package in the box. I have no access to box or drop slot. I truly prefer DCN's as i dont waste my time recording them, I dont have to worry about lying vendors, or lost mail. (lost I issue a reship)
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why would you video the shipment sounds strange risking the parcels shipment
If I was, say walking my dogs and saw someone videotaping someone else putting something in the mail box I'd freak out.. I'd think it was some terrorist attack in the making...
This dude is whacked!
If anyone sees that there for sure gonna pull a double take, and think about it.. all you need is one uptight neighbor and that's it.. your plates have been recorded and who knows what might happen.
worst shit I ever herd on SR period!
I assure you no one see's me make my drop shipments, and if someone seen me making one that wouldnt know it was a drop shipment or that i was recording. I use a cellular phone. i simply put it on record, get an image of the front of the package and then put the package in the box. I have no access to box or drop slot. I truly prefer DCN's as i dont waste my time recording them, I dont have to worry about lying vendors, or lost mail. (lost I issue a reship)
Dont worry about assuring me... Its for your safety i even brought it up. This is a free world however and as such you can do as you please.. So dont stop on account of me.
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ISSUE Closed: I believe he ended up reading this post. Because he ended up saying he received his package . But he seems very sour, lol maybe because I was unwilling to entertain being scammed.
OK, the pills finally arrived. I will leave favorable feedback.
But it will be a cold day in hell before I order from you again.
Good-bye,
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Great glad to see JUSTICE PREVAILED narff narfff!!!!