Silk Road forums
Discussion => Silk Road discussion => Topic started by: Colonel Sanders on August 08, 2011, 05:44 am
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I have a buyer that I'm pretty sure received his order (delivery confirmation says it was delivered) but is claiming he didn't. Since I am not a large-time seller and have to live in fear of the shitty new rating system, I'm thinking of just cancelling the order so the buyer will receive his Bitcoins back and instructing him never to purchase from me again.
If you cancel an order as a seller, does the buyer still get to leave feedback?
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I wondered this myself, and it seems the answer is No, they cannot comment.
One buyer and I had agreed that I would give him a refund due to a complication , he said we would work thru it with the 'resolve' feature , and if i gave a full refund he would give 5/5
Later he sent me a message , and maybe i was misinterpreting it , but it almost sounded like he wanted me to BUY the 5/5 rating for more than the refund would have been.
Anyways, his proposal sounded a little fishy, io don't feel i should have to "buy" my feedback
I just canceled the transaction , he got 100% of his money back and there was no new comments left.
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Thank you, sir!
I went ahead and canceled it. I'm reasonably certain the buyer is lying about not receiving his product, but I can't afford the negative feedback by fighting it in resolution (since buyers get to leave feedback on those and I expect this buyer would stick to his story).
Sucks. I'll end up charging more to other buyers for this kind of crap.
I'd never give out a buyer's info, but it makes me wish we had a blacklist for buyers that claim not to receive product. Or an ability to flag a user's account any time they claim to not have received product where only Silk Road admin could see it.
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Thank you, sir!
I went ahead and canceled it. I'm reasonably certain the buyer is lying about not receiving his product, but I can't afford the negative feedback by fighting it in resolution (since buyers get to leave feedback on those and I expect this buyer would stick to his story).
Sucks. I'll end up charging more to other buyers for this kind of crap.
I'd never give out a buyer's info, but it makes me wish we had a blacklist for buyers that claim not to receive product. Or an ability to flag a user's account any time they claim to not have received product where only Silk Road admin could see it.
Well we do have that. Its called the resolution center. If a transaction goes through there, the SR admins can see how many times a buyer claims not to get a package. If the guy is a buying scammer, you've just allowed him to get away with it.
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If the guy is a buying scammer, you've just allowed him to get away with it.
Sorry, buddy, but you're not going to make me feel one bit guilty for not wanting to take a FALSE negative feedback rating from a (probably) thieving buyer that's going to inordinately affect my feedback rating thanks to the new system.
And you're wrong anyway, because any scamming buyer with half a brain will just make a new account every time so that the admin doesn't notice that a particular user is repeatedly not receiving packages.
Take it up with Silk Road admin or figure out a better way and suggest it. Because right now, all taking it to resolution would've done is gotten me false negative feedback and probably cost me money anyway. This way, all I lose is the money.
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I think if case is in resolution center, then buyer can leave a feedback even you issue him a refund. (that sucks because he has a last word :(
But if case is not and vendor decide to cancel, then hes not able to leave an feedback.