Silk Road forums
Support => Technical support => Topic started by: Vendettent on June 11, 2012, 01:46 am
-
So I am discussing possibly canceling an order with a vendor. I have not finalized and mainly want to cancel because international shipping is too long and another vender who is trustworthy lives in the same state as me.
Can my vender cancel my order without waiting the 4 days? When I go to my order page it says I must wait 4 days before canceling. Is this the case with the seller too?
Any help is appreciated.
thanks,
vendettent
-
yes they can, but if its already been shipped then they would not do that (for obvious reasons).
-
So I am discussing possibly canceling an order with a vendor. I have not finalized and mainly want to cancel because international shipping is too long and another vender who is trustworthy lives in the same state as me.
Can my vender cancel my order without waiting the 4 days? When I go to my order page it says I must wait 4 days before canceling. Is this the case with the seller too?
Any help is appreciated.
thanks,
vendettent
To answer your second question heres an overall explanation of how it works.
1) you place the order
2) immediately that order is sent to the vendors account under "orders"
3) If they cancel at that point, which they have every right to do.....(say for example buyer has bad stats, vendor is too busy, vendor doesn't have enough to supply it) etc. they can press cancel and you will not be able to give any feedback.
Example two
1) you order and vendor doesn't either confirm nor cancel the order in the four day period....In this case you have the option to cancel the order and will be able to give feedback as well....hope that helps.