Silk Road forums

Support => Feature requests => Topic started by: dankology on March 04, 2012, 09:24 am

Title: Vendor can see the name of buyers on their feedback
Post by: dankology on March 04, 2012, 09:24 am
I feel this needs to be implemented so that vendors can choose to speak with the buyer after the transaction in case somethings happens

example: Some guy who bought from me "didnt receive his stuff" so he left me a 1/5 saying I was a selective scammer....I have no way to figure out who it is so that I may get with him and make things right, or put his name on the suspect buyer thread(this particular one was obviously trying to scam me, so thats where he would have went) 

Another example from my feedback would be a 2/5 left with "Leave Feedback Here" instead of actual feedback....

This would increase the communication between vendor/buyer and help eliminate many miscommunications that tend to happen, I know i've had my fair share.  This would benefit both buyer and vendor for obvious reasons.

Another thing that I believe should be implemented would be a feedback resolution center, for this I bring up my example of my 2/5 "Leave Feedback Here" feedback.  What do you even do about that?  Feedback resolution should really just delete feedback,  after making an effort to contact the buyer about it through an automated process like the normal resolution center. 

Just a couple things i've been thinking about, let me know your thoughts.
Title: Re: Vendor can see the name of buyers on their feedback
Post by: tony76 on March 04, 2012, 10:06 am
Hey brother..

I had this same problem, but then i felt stupid because i just didn't see it..

So don't feel too bad..

Click "account"

and on the right hand side you will see the option to "View feedback"

Cheers!
Title: Re: Vendor can see the name of buyers on their feedback
Post by: dankology on March 04, 2012, 10:19 am
Nice, I've used that before to check and edit my personal feedback i've left for other buyers, but I never noticed I had my own section also.  Thanks! :D
Title: Re: Vendor can see the name of buyers on their feedback
Post by: reich on March 06, 2012, 08:09 pm
I'd still like them to be on the same page, it's annoying to see 1 out of 5 "leave feedback here" or such a comment on an item then find the sale had autofinalized several months ago so you have to try and sift through all your transactions to match it up to see when it was shipped/amount etc. Just placing transaction number next to feedback for a seller on the "view feedback" would be good.