Silk Road forums
Support => Feature requests => Topic started by: Al4np47n3 on August 21, 2012, 01:28 pm
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This has happened a few times now, I have placed an order and the vendor has taken 3+ working days to process it to in transit.
I totally appreciate that they can become busy but it really sucks that when u send money after going thru the usually lengthy process of getting bitcoins that then u sit and wait and have to alter plans because vendors are too busy ( / lazy) to get things moving quick.
I also acknowledge that there is a slight scam potential to submit an order then try and cancel it hoping that they r off posting it out, but it would be good to incentivise vendors to either;
(1) update their profile page to let people know before shipping money to escrow that they may not send the order out for days
(2) reward vendors who send stuff quickly with business i.e. vendor doesnt send your order and they lose the business to a vendor who can ship it that day or at least the next day.
This may be unworkable but its happened and it d be good to get something in place to prevent it, even if it was just an option open to buyers with good stats or whatever.
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This has happened a few times now, I have placed an order and the vendor has taken 3+ working days to process it to in transit.
Uh... so? What the hell did you expect?
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Im not trying to be a prick here mate, its just a suggestion but when I send off money to pay for something and its locked up with no option to cancel in any other commercial enterprise I expect that to be processed that day or the following working day.
If a vendor cant do that I think they should make that clear as it can mess up all sorts of plans.
Im not meaning to gripe or moan apologies if it came across like that Im just suggesting something that i think would make it run more smoothly for everyone, and if Im wrong or its unworkable fair enough.
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I know it sucks waiting for packages to be put "in transit"and I totally agree with your sentiment, but one thing I've learned here is to research thoroughly any vendor your looking at using, both here on the forum, their most recent feedback on their Home Page and their Home Page itself. It's not perfect but minimizes the potential stress from orders sitting at "processing". I too don't understand vendors who make promices they can't keep. Vendors would get more respect from buyers if they "under promised and over delivered" instead of "over promised and under delivered".
All buyers want to know is the truth on where there order is at, not told it's been shipped and then find out for whatever reason days later that it hasn't been shipped at all. That's a killer!!
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like wadozo said research your vendor first but it would be nice if buyers could cancel i had money tied up with scammer gar for almost 2wks but resolution actually worked out as i came out with more money than i paid and one more thing its good to usually pre-order a few days before you know you need it to account for shipping and vendor