Silk Road forums

Support => Technical support => Topic started by: denisefromthecleaners on October 23, 2011, 02:51 am

Title: Finalize Button
Post by: denisefromthecleaners on October 23, 2011, 02:51 am
This may sound kind of stupid but I can't find the finalize button. On my order page I have the transaction number, the item, the quantity, the seller, the status, and then a cancel button (which isn't available). Am I looking in the right place? Or do I have to wait a while for something to be processed? (I placed the order very recently).

Thanks very much for your help.
Title: Re: Finalize Button
Post by: jackstraw on October 23, 2011, 02:55 am
Yes the order cannot be finalized until it switches to IN-TRANSIT .   Give it time....and don't finalize early unless you are absolutely sure about your vendor and even then it's not advised under normal circumstances.  But as soon as you get your pkg....hit that button.
Title: Re: Finalize Button
Post by: Frici on September 01, 2012, 09:51 am
hello
Now you need to finalize the exact time?
I do not quite understand, maybe my English is incomplete ..

After the IN TRANSIT or when the package arrived?

thx....  :D