Silk Road forums

Support => Technical support => Topic started by: colbit on February 28, 2012, 11:39 pm

Title: "Processing" Status
Post by: colbit on February 28, 2012, 11:39 pm
Hey there everyone! I wonder how long it usually take for vendors to accept your order? I've been waiting for about 5-8 hours now and im starting to worry.
I'm also new here, so please reply. Thanks!  :)
Title: Re: "Processing" Status
Post by: Laughing Man on February 28, 2012, 11:49 pm
5-8 hours? Vendors have lives too.
Title: Re: "Processing" Status
Post by: colbit on February 28, 2012, 11:56 pm
Do you know how long it could take?
Title: Re: "Processing" Status
Post by: Laughing Man on February 28, 2012, 11:59 pm
If I remember right, it's a few days before the order is auto-cancelled.
Title: Re: "Processing" Status
Post by: kallekatt on February 28, 2012, 11:59 pm
A minute, an hour, a couple of days :/. You need to take into consideration that there are different time zones and that some vendors can't be online every day of the week. Just be patient, your coins are still not sent from your account, all is fine.
Title: Re: "Processing" Status
Post by: esgal on February 29, 2012, 12:12 am
Vendors have a time span of 4 days to process your order before it is considered "Late"...I've never made anybody wait 4 days until I processed their order....but from what I understand at that point you can either choose to give the vendor more time (in which case you just dont do anything) or you can cancel your order and receive your BTC back to spend elsewhere.

But yes, us vendors do have lives too, unfortunately were not here to help you 100% of the time, or orders can take a while to process, just give it a day or two :) congrats on your first order by the way, good luck and I hope to see you stick around!
Title: Re: "Processing" Status
Post by: colbit on February 29, 2012, 12:39 am
Thanks for the replys, everyone  :) I'll just wait, as you said, i get the coins back so i shouldn't worry too mutch!  ;D
Title: Re: "Processing" Status
Post by: dutchshop on February 29, 2012, 05:49 pm
Hi,

Silkroad Market place gives vendors 96 hours to process the orders.My experience is that a order will be processed in 24-48 hours.

Greets DS,
Title: Re: "Processing" Status
Post by: colbit on February 29, 2012, 08:50 pm
The vendor has been offline for 2 days now. I know vendors have lifes too, but on his presentation he states he's online everyday to accept the orders. Do you guys think something happened to him?

Also forgot to mention, i dint know you should encrypt your adress when ordering. Is that really bad?
Title: Re: "Processing" Status
Post by: kallekatt on February 29, 2012, 11:24 pm
It's not a problem, don't worry. It's better to encrypt it though, even though silkroad claims that they do it themselves, your information has to be stored somehow (even though it's only temporarily), and that's no good :p
Title: Re: "Processing" Status
Post by: goochihuh on March 02, 2012, 02:05 pm
purchased of a very reputable vendor on the 29th. Sent 5 messages , vendor has not responded even though he was on today how come I havn't got a rebound of my btc since it still says "processing" and not in transit?
Title: Re: "Processing" Status
Post by: colbit on March 02, 2012, 06:58 pm
Seems like im out of luck now.. Starting to give up for real.. Last one i canceled because he was offline for 3 days, now this time it's the same thing except this dude is online! but he wont send it away. Still says "Processing" since yesterday (he has been online today) nobody sends the packages. Regret buying bitcoins now...

goochihuh, just cancel the order like i did.
Title: Re: "Processing" Status
Post by: goochihuh on March 02, 2012, 10:06 pm
Order placed on 29th feb. I hovered over cancel as I am unable to cancel at the moment for some reason the option is unclickable and it says it will be available in 2 days which makes it 6 days....so long. Going to contact SR