Silk Road forums

Support => Technical support => Topic started by: natedog on November 03, 2012, 04:31 am

Title: IS THE PIN RESET PROCESS BROKEN????
Post by: natedog on November 03, 2012, 04:31 am
Hi all. Got locked out of my pin about a week ago (Username natedog, if admins are reading). I checked forums a couple days ago and there was a thread with a bunch of posts with people that had been locked out for 10 days plus. I have a few hundred bucks locked up in SR now. Not the end of the world, but reasonably irritating.

In the thread a few days ago, some folks mentioned that they had since gotten the reset info, but I'm still showing that the admins haven't even read my reset message. Does anyone have any factual insight on what's going on????

Title: Re: IS THE PIN RESET PROCESS BROKEN????
Post by: microRNA on November 03, 2012, 05:50 am
support has been behind on messages

given the recent connectivity issues i am assuming they had similar issues were not able to get much accomplished the past few days

i know they will respond to you as soon as possible