Silk Road forums
Support => Technical support => Topic started by: jnewnew on September 13, 2012, 01:00 pm
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I deposited a significant amount of bitcoins via bitinstant straight to me SR account over 12 hours ago and they are still not showing up! I am new to all of this so I am freaking out!! Someone please help!!!!!
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Hey I would suggest going to
http://blockchain.info/address/ (insert your wallet address here)
to see whether or not the transaction is showing as complete, if it is then give the support on the site a message explaining situation and hopefully they should be able to help.
I made a deposit about 60 hours back and message staff about 36 hours ago, showing as complete on blockchain but still nothing showing up on account, hopefully they can sort it for me too.
EDIT: Staff were very helpful, got back to me credited my account and asked me to change SR address. All sorted for me :)