Silk Road forums

Support => Technical support => Topic started by: nnm on November 17, 2011, 03:10 am

Title: Resolution center 2 days past due
Post by: nnm on November 17, 2011, 03:10 am
i have case pending in resolution center. says ...due in: 2 days past due  * time before a Silk Road admin steps in. the seller never responded to the case and i'm confused. what's going to happen next if admin doesn't step in today or tomorrow. will the transaction finalize automatically or will it remain pending resolution until admin gets to it. how fast do admins usually resolve these kind of situations?

thx

ps pmed SilkRoad 2 days ago to no avail. he hasn't been on sr for 2 days.
Title: Re: Resolution center 2 days past due
Post by: bduckz on November 18, 2011, 12:15 am
I was wondering the same thing. Got a message back, they are just having some delays.
Title: Re: Resolution center 3 days past due
Post by: nnm on November 18, 2011, 02:37 am
did they tell how soon they'll get back on track? i pmed SR today, still no answer. my ordeal with the seller is going on for over a month now. posting in tech support sub-forum i was hoping to get the situation resolved asap or at least to hear from admin or moderator. 
Title: Re: Resolution center 2 days past due
Post by: psychedelicbees1 on November 18, 2011, 02:48 am
I'm sure they'll get to it as soon as they can.  I'm in the same boat man but they're super busy and probably have a lot of work with the recent scammer reports and the last major crash I know they had to change some stuff with their server so they might still be doing things dealing with that
Title: Re: Resolution center 2 days past due
Post by: nnm on November 18, 2011, 03:17 am
got the refund thx everybody