Silk Road forums

Support => Technical support => Topic started by: patton319 on July 03, 2012, 06:52 pm

Title: my pin
Post by: patton319 on July 03, 2012, 06:52 pm
my pin was some how changed last week and i know my pin by heart? iv sent a msg to customer suport about 24hrs ago and its been 8 days now i would like to know when i would get a pin reset as i want to start buying from the armory 
Title: Re: my pin
Post by: jstone on July 04, 2012, 02:51 am
Same thing happened to me. Are all the Admins on the SR just gone? I have a lot of BTC I have locked because I can't even withdraw.
Title: Re: my pin
Post by: wretched on July 04, 2012, 02:59 am
the support staff is here, but they are busy people. they will get your PIN reset as soon as they get to it, but you have to understand that there are probably hundreds of people fucking up their PINs every day, some by people forgetting it, some by phishers trying to change it to cash out some poor souls account. it sucks, but it is a good idea to xfer .01 coin to your account to try to withdraw it before sending large sums to your account to make sure it still works. I also don't know if PINs and passwords revert when the site needs restored to a backup during updates. Sorry your money is tied up
Title: Re: my pin
Post by: patton319 on July 04, 2012, 03:06 am
I understand that the staff is quite busy with their own problems but iv been fair waiting a more then a week but its truly getting on my nerves having to sit there watching the value of your money slowly go down  >:(  ill wait but so far almost 9days and still no answer
Title: Re: my pin
Post by: wretched on July 04, 2012, 03:07 am
9 days since it was locked, or nine days since you messaged them to have it reset?
Title: Re: my pin
Post by: patton319 on July 04, 2012, 03:25 am
9 days since it was locked, today is its second day without reply from anyone
Title: Re: my pin
Post by: wretched on July 04, 2012, 03:27 am
two days is a bit long. have they read your message yet? maybe they read it and forgot to switch to reset mode. they are people too.
Title: Re: my pin
Post by: patton319 on July 04, 2012, 04:52 am
yeah probz but thats why i posted this thread, to remind them to reset my pin
Title: Re: my pin
Post by: wretched on July 04, 2012, 03:14 pm
if you check your sent messages and it is in bold, they just haven't got to you yet. If it is not bold, then they have read it, but not acted.

Title: Re: my pin
Post by: patton319 on July 05, 2012, 03:52 am
its in bold letters that say unread. fucking getting on my nerves and thankyou for trying to help m out with that pm you are rely one helpful guy but unfortunately the admins or staff are busy as fuck and probs ignoring my messages =.= this is getting out of hand third day since i was suppose to get help from someone =( 
Title: Re: my pin
Post by: patton319 on July 05, 2012, 01:44 pm
getting fucking too much  >:( i would like my in reset asap if any staff or admin is reading this!
Title: Re: my pin
Post by: patton319 on July 06, 2012, 03:27 am
omfg im going to fucking lose my mind if i dont talk to some1 who CAN help me out. I want my pin reset asap its been 11 fucking days and no1 wants to fucking help me
this is bullshit i feel that no1 is even reading this post and no1 wants to help me get my coins back
where is all the fucking staff gone?
Title: Re: my pin
Post by: x3mnightmare on July 09, 2012, 09:01 pm
have they already reset your pin?