Silk Road forums
Support => Technical support => Topic started by: tororo on December 06, 2012, 10:32 pm
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Hi everyone, I hope I can get some help here.. I tried to log into my SR account today (haven't accessed it in the past few months) and the login page keeps giving me the "login failed" message. I know for a fact I got my pass right because I used the same one on these forums and as you can see, my account here still works. I'd really like to get my account back since I have a few bitcoins left on there (which, even if I got phished, should still be on there since I used a PIN that I've never used anywhere else for anything). If an admin could help me out with this, I'd be very grateful, I can provide details on my transaction history etc (though I don't remember quite everything) to confirm the account is really mine.
Edit: just noticed this might be more appropriate for the tech support subforum, feel free to move it.
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Thanks for the quick reply! The thing is, I already tried around a week ago and meant to make this post then, but right about then the site went down for a while so I figured it might have been the site. I'll keep trying tomorrow, I'll let you know if it still doesn't work. Theoretically, would there be a possibility of recovering the account or would I have to write it off?
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If you cant log in then you might of been phished...
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In the past i've had to try to login a good few times before it lets me in.maybe you should try a few times more....or contact sr support describing what happened and some details of account history and they might be able to help you out. Worth a shot.
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:)