Silk Road forums
Support => Bug reports => Topic started by: sernac on June 18, 2013, 12:54 pm
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First post!
Hi, first of great fucking site bros! Only love from me!
During an order for some reason unknown the listing disappeared, went down, dunno. The thing is i cannot cancel this order, and the bitcoins are hooked to it. Not possible to hit cancel, even tho I got a cancel option i cannot press it. The seller can't see the order more then the info I gave him on it. So my Q is, can i unlock these coins or what up? :o
Edit; Under verified orders: processing N/A cancel
Yes, the order is verified but I don't get any further then this..
Peace!
//Q
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Are you on a iPad? Cuz one of my orders is possessing right now, when I click on the order it says this listing is no longer available. I haven't used SR on a computer I'm on my iPad and I see tha cancel option, but can't click it. Not that I want to cancel the order, just saing if I wanted to I couldn't
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Hey newbies! Under verified orders, when you click the item name, it will link to that item's page. However, if that listing has sold out or been removed by the vendor, it come up with the "This item is not currently listed" page.
Here's the good news: If it's in verified orders, that means your order has gone through fine, and your vender is currently processing the order! ;D (Hence the "processing" under status.)
To the left of the item name, there is a link with the heading "tx #" The link will be a string of numbers and letters, eg "a8d3b9bc5d" This is your transaction number, and if you click on that link you'll go to a page with all the info on that transaction. (order status, buyer, seller, item, quantity, shipping, postage, total price, time ordered, and time shipped.)
The reason you can't click cancel yet is that under Silk Road rules, the vendor has 4 days to get your order sent out, and to mark the order "in transit" when he/she does. After 4 days, if they haven't shipped the order, the option to cancel becomes available. However, if you do want the order cancelled, message the vendor as soon as possible and let them know, as they can cancel the order from their end.
Hope this info helps/reassures you guys, just promise me you'll read the buyers guide and the FAQ: http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions