Silk Road forums

Discussion => Silk Road discussion => Topic started by: notme1 on December 10, 2012, 06:41 pm

Title: Mistake with Purchasing Stats?
Post by: notme1 on December 10, 2012, 06:41 pm
Hi all,

Hope you are good - apologies if this has been covered, just did a quick search but could not find anything and a bit short on time.

Just saw my buyer stats:
Total transactions: 14
Total spent: ฿166.27
Refund rate: 17.45%
Auto-finalize rate: 0%

Now I have only had 1 refund (100%) so surely this number is wrong?
Even done on value does not add up.

Have emailed SR admin but wondered if anyone else has had same problem or has an explanation?

The 1 refund I got also included multiple extensions, not sure if this might affect the stats?

Very frustrating as this refund was last order and now looks as if I am a shit buyer!!!! my 0% has gone to 17.45% and am being questioned on this!!!

Many thanks for any help

NM1
Title: Re: Mistake with Purchasing Stats?
Post by: ronswanson77 on December 10, 2012, 08:08 pm
I've personally not run into this issue, but I've also never had to have a refund processed so I'm probably not the best person to ask.  I'd wait on SR's admins hopefully they should be able to either give you an explanation or get the percentage sorted.
Title: Re: Mistake with Purchasing Stats?
Post by: pakak1 on December 10, 2012, 08:15 pm
17.45% out of
฿166.27 = ฿29.014115

is that about the amount was refunded to you?

* didnt test for myself as i didnt refund but it seem likeley that the % are from the total spent
Title: Re: Mistake with Purchasing Stats?
Post by: anex45 on December 10, 2012, 10:00 pm
Hi all,

Hope you are good - apologies if this has been covered, just did a quick search but could not find anything and a bit short on time.

Just saw my buyer stats:
Total transactions: 14
Total spent: ฿166.27
Refund rate: 17.45%
Auto-finalize rate: 0%

Now I have only had 1 refund (100%) so surely this number is wrong?
Even done on value does not add up.

Have emailed SR admin but wondered if anyone else has had same problem or has an explanation?

The 1 refund I got also included multiple extensions, not sure if this might affect the stats?

Very frustrating as this refund was last order and now looks as if I am a shit buyer!!!! my 0% has gone to 17.45% and am being questioned on this!!!

Many thanks for any help

NM1

How much was the refund for?
Title: Re: Mistake with Purchasing Stats?
Post by: notme1 on December 13, 2012, 11:41 am
Thanks for the help - was for about 22, that is what is puzzling me - anyhow got this response from SR admin, seems like it is a bit of a riddle! :

SR Support    It takes into consideration many things, not just the number of refunds, but also the amount, etc. Its kind of complicated.

~SR Support

So there you have it, like that difficult relationship 'it's kind of complicated' ;)

x
Title: Re: Mistake with Purchasing Stats?
Post by: treebeard on February 12, 2013, 09:50 pm
bummed that all I can find when searching for similar issues regarding Purchasing Stats is a riddle  ;D
Title: Re: Mistake with Purchasing Stats?
Post by: isthereanyneed on February 12, 2013, 10:00 pm
No good bud, but if you keep spending you can actually make the refund rate return back to zero? (I think)
Title: Re: Mistake with Purchasing Stats?
Post by: MagicMan on February 12, 2013, 10:43 pm
The refund rate takes into account two main aspects. The first is how much was refunded, the second was how long ago was it refunded (more like how much money was spent since the refund). Your refund rate is really high right now because you were just refunded. Make a few more purchases, spend a few more hundred or thousand or tens of thousands more dollars and your rate will drop down to the low single digits eventually. Don't stress too much over it and just work on getting it down.
Title: Re: Mistake with Purchasing Stats?
Post by: treebeard on February 12, 2013, 10:46 pm
The refund rate takes into account two main aspects. The first is how much was refunded, the second was how long ago was it refunded (more like how much money was spent since the refund). Your refund rate is really high right now because you were just refunded. Make a few more purchases, spend a few more hundred or thousand or tens of thousands more dollars and your rate will drop down to the low single digits eventually. Don't stress too much over it and just work on getting it down.

thanks for the info. +1
Title: Re: Mistake with Purchasing Stats?
Post by: XXXotica on February 12, 2013, 10:51 pm
I wouldnt stress about it too much, most vendors understand, especially with all the scamming thats been going on.
Title: Re: Mistake with Purchasing Stats?
Post by: treebeard on February 13, 2013, 03:00 am
can anyone take a look at this thread and give me any input:

http://dkn255hz262ypmii.onion/index.php?topic=120255.0

+Karma to any kind soul who helps, and I'll light a candle in utterance to a deity of your choice