Silk Road forums
Support => Technical support => Topic started by: cityofchamps09 on September 13, 2012, 08:55 pm
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Hey all,
It's been a month or two since I've logged into the Road... I made two purchases then, so I'm no longer a "new" member.
However, when I attempted to log in today after loading up on some BC to make a purchase, I keep getting Login failed errors... I know my password is right and I have tried it several times. I saw another thread on here to enable cookies and it fixed the problem for them. For me, they were already enabled, so I disallowed them, closed Tor, reopened, re-allowed cookies, and restarted the browser to no avail...
Is there any one else experiencing these issues either now or in the past? I know my PIN, so how hard is it to reset my password for my SR account?
Thanks for the help ahead of time everyone and let me know what you think as the green situation around me is really dry right now and I could use some good chronchron.
EDIT: I read the wiki, which said to make a new account and PM SR Support. So I will take that route. Sorry for being newb.
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Sometimes I have to enter my credentials 2 or 3 times before I am logged in. But I always get in. And yes, sometimes it says I entered the wrong credentials when I am sure I didn't. Then again, I do smoke a lot of weed...
I have not had to request my password or contact support, but I am sure there is a mechanism. I know that you can have your PIN reset, but that it takes a week.
Sorry I couldn't be more help. Someone will have had to do this before and will help you out. Good luck!!