Silk Road forums
Support => Feature requests => Topic started by: bearfoot on December 07, 2012, 01:02 am
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SR Staff;
For most functions that vendors have to go through, there is some kind of confirmation, or the action can be reversed. However, this doesn't exist for cancelling orders. So if we click the button by accident we are short both product and money, at the mercy of our customers to repay the accidental refund. This doesn't seem to be the best way to handle cancelling orders, and I'm sure the staff must be tired by now of having to send these to vendors:
Sorry, but we cant undo it. Your best bet is to contact the buyer and explain what happened and see if they wouldnt pay you directly. Thats really your only hope.
~SR Support
It seems like it would be pretty easy to add a PIN box, similar to what you find next to the withdraw BTC button...