Silk Road forums

Support => Technical support => Topic started by: crucian7 on March 31, 2012, 05:53 am

Title: Unable to Read "Pin reset message" - Work Around
Post by: crucian7 on March 31, 2012, 05:53 am
I'm in the process of having my pin reset, and SR Support sent me the "DO NOT DELETE THIS MESSAGE: PIN RESET" message.  I have read that others have the same problem of not being able to open and view the message.  I found a way to view it that works for me.   

I clicked on "SR Support" next to the message title, DO NOT DELETE THIS MESSAGE: PIN RESET.  This took me to the page to send a message to SR Support, and it includes the message SR Support sent to me, so I was able to view and reply to their message.  Now, I'm just waiting for a reply to have my pin reset.

Hope this information helps someone who can't figure out how to read their message.

-Crucian7
Title: Re: Unable to Read "Pin reset message" - Work Around
Post by: wretched on March 31, 2012, 01:20 pm
if you send SR support a message, then check your sent messages, and read the message you just sent, their message will be shown. but the message just basically says your PIN has been reset, and to message them in 7 days to get it reset.