Silk Road forums

Discussion => Silk Road discussion => Topic started by: organon on April 10, 2013, 07:49 pm

Title: Unable to cancel order even though cancel is showing available
Post by: organon on April 10, 2013, 07:49 pm
Is anyone else experiencing this, I have a vendor i put an order with over the weekend, They haven't logged on to their account in 5 days and have no listings up and I'm wanting to go with a vendor who is actively selling this product and the cancel button is green and showing available but when i hit it once it just takes me to the order screen without cancelling that order and then when i try it a second time it takes me to my account screen with a red text saying please log out and log back in, when i tried that it doesn't solve the problem and just repeats the same errors. I put in a ticket to SR support yesterday and still haven't heard back and see they still haven't read it. Hope this gets resolved.


Thanks, Organon
Title: Re: Unable to cancel order even though cancel is showing available
Post by: theforgotten on April 14, 2013, 08:31 pm
I´m having the exact same problem. a vendor I already bought from and made a pretty good experience. I ordered yesterday and only noticed today that he was last logged in 3 days ago, but today all of his listings were inactive. How is it possible to remove the listings that were still available yesterday when I placed my order,but the vendor himself wasn´t seen in 3 days. That was all too strange for me and to my surprise the cancel button was green and available. So I decided to cancel but nothing happened, the order and the money in escrow stayed completely the way they were, just that an error occured and that I should log-in and try again. Did that several times now, Nothing! have a good night everyone....
Title: Re: Unable to cancel order even though cancel is showing available
Post by: robotrippin on April 14, 2013, 08:43 pm
I had the same problem. Placed an order on Monday and it was processing since. I tried to cancel Friday but it was doing the same thing described here. I figured I would try it Saturday but to my pleasure the Vendor shipped the order during that time. Sorry I can't give any more help but I can at least confirm that it's not just you who was/is having issues with cancel.
Title: Re: Unable to cancel order even though cancel is showing available
Post by: thegalactica420 on April 15, 2013, 07:18 am
having the sample problem hopefully it gets fixed soon!
Title: Re: Unable to cancel order even though cancel is showing available
Post by: ScatmanCrothers on April 15, 2013, 12:56 pm
I'm seeing this too on a transaction that's now past the 4-day cancel mark. 

I tried logging out and back in, but no luck.  I guess its trouble ticket time.
Title: Re: Unable to cancel order even though cancel is showing available
Post by: theforgotten on April 15, 2013, 04:58 pm
hi organ,
would be highly interesting to know if the SR support has any answer to that problem. I put in a ticket myself a few hours ago but since you were the first to adress that topic here it would be interesting to hear if you already got some reply.
Have a good one
theforgotten