Silk Road forums

Support => Technical support => Topic started by: Oh The Places Youll go on January 10, 2012, 06:24 pm

Title: Password not working
Post by: Oh The Places Youll go on January 10, 2012, 06:24 pm
Im pretty new to SR so my account doesn't have any bitcoins or anything really of value as far as I know. But I tried to long in today and my password must of been changed by someone because its not letting me log in so should I just make another account or try getting my password recovered?
Title: Re: Password not working
Post by: prime eight on January 10, 2012, 06:27 pm
This has been going around recently apparently.  Quite a few people have been locked out of their accounts.  If you haven't done anything with your account, I'd say go ahead and create a new one.  I've been trying to get back into mine for about 3 days and I'm still not sure if it's going to happen. 
Title: Re: Password not working
Post by: KCKC on January 12, 2012, 05:09 am
I'm having the same exact problem, I changed my password recently and since the site went down for maintenance I can't log in to my account. I have orders pending and some bitcoins on there
Title: Re: Password not working
Post by: Asbury on January 12, 2012, 05:18 am
You guys aren't accessing the site using the hidden wiki are you?

Are you using this address: http://silkroadvb5piz3r.onion/index.php


If you can't log in, create a new account and use the contact us link on the bottom of the page.
Title: Re: Password not working
Post by: KCKC on January 12, 2012, 01:38 pm
You guys aren't accessing the site using the hidden wiki are you?

Are you using this address: http://silkroadvb5piz3r.onion/index.php


If you can't log in, create a new account and use the contact us link on the bottom of the page.

Yea, I'm using this URL and still having the same problem. Never accessed SR hrough the hidden wiki.  sent SR Suport a message and hopefully theyll get back to me
Title: Re: Password not working
Post by: prime eight on January 12, 2012, 05:13 pm
@Asbury I never logged in through the hidden wiki.  Haven't even touched it.  It consistently seems to be a problem with the password change function.  You log out after awhile and when you try to come back neither password works.

SR Support got in touch with me and straightened everything out.  They misinterpreted my first message to them, I think.  Just try to be concise and present all of the information about your account that you can to prove your identity and hopefully they'll work it all out.  Good luck to everyone having this problem.  It was pretty frustrating.