Silk Road forums

Discussion => Shipping => Topic started by: Thizzelle686 on May 23, 2012, 11:29 pm

Title: Express Mail taking 3+ Days!!
Post by: Thizzelle686 on May 23, 2012, 11:29 pm
I ordered express mail from a vendor on Sunday.  On Monday night, i checked the order status and it was still marked as processing.  I messaged the vendor and he said that the shipment went out on Monday and he quickly changed the order status to in transit.  Its now  been 2 days from the supposed ship date and I have still not received my package. I have messaged this vendor asking him whats up and if i could get my DCN or tracking number but no reply.  I know that express is guaranteed 2 days max or your money back.  What do you think the proper recourse should be?  I'm assuming that either the vendor lied when he said he shipped or something went wrong on USPS' part.  Please help ease my mind.

...oh yeah let me know if you want to know the vendor.
Title: Re: Express Mail taking 3+ Days!!
Post by: brutusk on May 24, 2012, 01:22 am
Every express order I have ever sent out takes 3-5 days, and there is no fucking way I am going into the PO to ask for a refund. This is why I don't ship anything express anymore. Unless the vendor didn't actually ship it, it will probably show up just fine, but late. Also, some vendors don't give out the dcn or tracking numbers for security reasons. I don't, but I do keep them on file and check them for delivery. Just a precaution against possible LE making and tracking purchases. I would give it another day or two, and if you still haven't heard from the vendor or received the package try taking it to resolution.
Title: Re: Express Mail taking 3+ Days!!
Post by: Thizzelle686 on May 24, 2012, 01:31 am
Every express order I have ever sent out takes 3-5 days, and there is no fucking way I am going into the PO to ask for a refund. This is why I don't ship anything express anymore. Unless the vendor didn't actually ship it, it will probably show up just fine, but late. Also, some vendors don't give out the dcn or tracking numbers for security reasons. I don't, but I do keep them on file and check them for delivery. Just a precaution against possible LE making and tracking purchases. I would give it another day or two, and if you still haven't heard from the vendor or received the package try taking it to resolution.

I find it hard to believe that every express order has taken 3-5 days.  I have ordered priority from this vendor before and gotten it in 3 days; he only lives 1 state over.  I think this is a good case where he should provide the dcn or tracking number.  It just sucks cause i dropped the extra coin to have it asap cause im leaving soon.
Title: Re: Express Mail taking 3+ Days!!
Post by: brutusk on May 24, 2012, 01:39 am
I'm not saying every order, I am saying when I first started I sent out four or five packages using express and all of them took 3-5 days, so I quit shipping express, just too nerve wracking on me and the customer. just trying to help, no need to get pissy. Yes, it does suck, I was only offering my own experiences.
Title: Re: Express Mail taking 3+ Days!!
Post by: Thizzelle686 on May 24, 2012, 02:25 am
Your exact words were "EVERY express order I EVER sent...."
Title: Re: Express Mail taking 3+ Days!!
Post by: fredflintstone on May 24, 2012, 03:31 am
If I recall USPS recently changed their Express terminology to not specifically guarantee 2 day service to every area because of the cutbacks.

I wouldnt get too worried about it yet.

-AC
Title: Re: Express Mail taking 3+ Days!!
Post by: brutusk on May 24, 2012, 04:44 am
Your exact words were "EVERY express order I EVER sent...."

i meant on SR orders, take a fucking pill, dude