Silk Road forums

Support => Technical support => Topic started by: sadorc32 on August 17, 2012, 03:59 pm

Title: passphrase.
Post by: sadorc32 on August 17, 2012, 03:59 pm
Ok, this was the second time changing my passphrase on SR. I know I wrote it down correctly, I even went over it 5 times on paper. Now it's telling me "login in failed" when I try to log in. WTF? I've never had this happen to me before. Any suggestions? I've just made a transaction and want to make sure it went through. Any help would be greatly appreciated.

Thanks.
Title: Re: passphrase.
Post by: NanaNana45 on August 18, 2012, 02:28 am
Contact sr support with your username and pin code. You should be fine.
Title: Re: passphrase.
Post by: ErgoProxy on August 18, 2012, 03:00 am
Any luck? This happened to me. Same thing. Wrote it down and typed it in very carefully.. and had to wait 1 week for a reset. Its to protect your account, but its a pain in the ass.
Title: Re: passphrase.
Post by: BlarghRawr on August 18, 2012, 06:13 am
Ok, this was the second time changing my passphrase on SR. I know I wrote it down correctly, I even went over it 5 times on paper. Now it's telling me "login in failed" when I try to log in. WTF? I've never had this happen to me before. Any suggestions? I've just made a transaction and want to make sure it went through. Any help would be greatly appreciated.

Thanks.
Make sure you're logging into SR from the official page. It is entirely possible that you might be using links from the hiddenwiki or the like that are phishing-links. Check your own security.

Also, you might have a keylogger infecting you.
Any luck? This happened to me. Same thing. Wrote it down and typed it in very carefully.. and had to wait 1 week for a reset. Its to protect your account, but its a pain in the ass.
You're not even on the same page. Op is talking about his password, you're talking about your pin.
Title: Re: passphrase.
Post by: Joeyjojojr on August 18, 2012, 07:15 am
Get this.

Try typing your old pw in. Unless i was so fucking high that i imagined the whole thing (its possible), im pretty sure i changed my pw the other day, updated my profile, was told it was successfully updated. Logged off tried to log back on with my new pw and it wouldnt work. Typed in my old pw and got on! Then i changed it again using the same method, was told it was updated, logged off and it worked the 2nd time. Try your old pw.