Silk Road forums
Support => Technical support => Topic started by: justsomeguy on May 22, 2012, 06:26 pm
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I have a package on the way from a vendor notorious for extremely slow shipping. I expect it to still show up, but I don't want to damage my purchase stats (auto-finalize is only 1 day away). Is there a way to extend the auto-finalize date without hurting my stats? If so, is there enough time to accomplish this before 1 day is up?
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You can use the 'resolve' button to extend the due date.
-sSh-
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Thanks SS, I have done as you suggested. Do you know how long it typically takes for such a resolution to take effect? Does the vendor have to be involved before the resolution is approved? Because this vendor is somewhat slow with everything, it seems. I guess I should have done this a few days ago...