Silk Road forums

Support => Technical support => Topic started by: RedHempfield on November 20, 2012, 03:07 am

Title: VENDER Can't login! - no error msg... buyer account logs in perfectly.
Post by: RedHempfield on November 20, 2012, 03:07 am
Hi I don't know if it's just me but I was able to log in earlier today with no issues.  Now when I attempt to login with the correct username, password, and captcha info the site just redirects me back to the login screen with no error message or explanation for the redirect.  When I attempt to login with incorrect info I am redirected to the login screen but with the correct error message that my info was incorrect. 

So this tells me that the system is acknowledging that my login info is correct but for some reason not logging me in.  Also when I login under my buyer account I have no issues and it logs me right in.  Any help would be greatly appreciated.  Is any other venders experiencing this?
Title: Re: VENDER Can't login! - no error msg... buyer account logs in perfectly.
Post by: HeadacheHealer on November 20, 2012, 03:13 am
$10 says you have a non alphanumeric character in your password for your vendor account and not your buyer account... or in the username
Title: Re: VENDER Can't login! - no error msg... buyer account logs in perfectly.
Post by: RedHempfield on November 20, 2012, 03:15 am
No I checked that caps lock was on and num lock all of the above.. Strangely after about 30 tries I have now been able to gain access.  When I was putting the password inj purposefully incorrect it was giving me the login failed message however when I put in the correct password it gave no error message just didn't log in it just redirected to the same login screen but without a a login error message.  Oh well though it seems to have been a glitch that is working now.