Silk Road forums

Support => Technical support => Topic started by: Captain Sex on March 22, 2012, 11:35 pm

Title: Very specific question about pin reset
Post by: Captain Sex on March 22, 2012, 11:35 pm
Alright, so lets say you wait the 7 days after you get the initial message.

What would you reply with? Just "hey, so it's been 7 days... new pin please?"

Also, how would they send you this new pin, via SR messages? Email? How's this work?
Title: Re: Very specific question about pin reset
Post by: Captain Sex on March 23, 2012, 05:51 am
So I replied to the message 7 days after I got it. Today's day 8, when and how can I expect a new PIN?
Title: Re: Very specific question about pin reset
Post by: MidnightRunner on March 23, 2012, 03:59 pm
Alright, so lets say you wait the 7 days after you get the initial message.

What would you reply with? Just "hey, so it's been 7 days... new pin please?"

Also, how would they send you this new pin, via SR messages? Email? How's this work?


I've just had my pin reset this morning, i waited the 7 days, and emailed them 3 times, a day later, and i got my reset. It just takes time sometimes. and how they do it, they'll send you a message saying "
Your PIN (Secondary Password) has reset. Please, log out then back in to be asked to set a new PIN.

~SR Support " i did that, logged back in and was prompted for a new pin, although i've heard that some people get the email, but then aren't asked to put a new pin; in this case, send them another message explaining whats happened.