Silk Road forums
Support => Customer support => Topic started by: chimchu on September 11, 2013, 12:04 am
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I was locked out of my old account due to an issue with maintenance. I now have to "merge" my old account with my new. Anyone that has had this done know if you will be able to finalize or review/leave feedback on orders i have placed on my old account that I'm now locked out of.
Thanks for the help,
Chim
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Please Clarify.
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How are you "Locked out" of your SR Account due to "Maintenance"
How are you going to "Merge" your New Account with your old Account?
Quite Simply Put....NO... you will not be able to put Feedback or leave a Review as your old Account Screen Name....
Also, have you even Tried to Contact Support and get your Password Reset?
Just Wondering ???
Peace & Hugs to ya 8)
ChemCat
O0
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How are you "Locked out" of your SR Account due to "Maintenance"
How are you going to "Merge" your New Account with your old Account?
Quite Simply Put....NO... you will not be able to put Feedback or leave a Review as your old Account Screen Name....
Also, have you even Tried to Contact Support and get your Password Reset?
Just Wondering ???
Peace & Hugs to ya 8)
ChemCat
O0
Yes i have contacted support. I was told by support maintenance can affect some accounts. I didnt forget my password, i simply cannot login anymore. the support wiki says to create a new account and PM support so they can identify my old account and merge or transfer my info over to my new account. Isnt that what they do? What will happen to my Bitcoins? my orders that i need to finalize? this is going to greatly affect my standing with a vendor negatively by not finalizing..
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Then I suppose that you Wait.
Pardon my ignorance ???
So what you're saying is that SR Support has told you that you lost your account due to SR being down for maintenance?
???
I suppose that's possible ???
Ya might want to Contact the Vendor and Explain to them about your situation.
Good Luck!
Peace & Hugs to ya 8)
ChemCat
O0
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Then I suppose that you Wait.
Pardon my ignorance ???
So what you're saying is that SR Support has told you that you lost your account due to SR being down for maintenance?
???
I suppose that's possible ???
Ya might want to Contact the Vendor and Explain to them about your situation.
Good Luck!
Peace & Hugs to ya 8)
ChemCat
O0
Thats Correct.
thanks man, i contacted the vendor and he understood. but he's concerned about me not being able to finalize now.
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Be Polite and respectful with the Vendor & let them know (as you have) that you've contacted SR Support, I'm sure ...that if they are a Good vendor they will understand ;)
Peace & Hugs to ya 8)
ChemCat
O0