Silk Road forums

Support => Technical support => Topic started by: onefishtwofishredfishblue on August 04, 2012, 01:08 am

Title: can not fe (greyed out)
Post by: onefishtwofishredfishblue on August 04, 2012, 01:08 am
as the title says instead of being able to click on fe it is greyed out unlike the green hyper text.  is the seller trying to stop payment/transaction? is this a bug or individual case?
Title: Re: can not fe (greyed out)
Post by: oscarzululondon on August 04, 2012, 01:16 am
The seller needs to allow you to do this. It's normal.

Wait 3 days, that's the normal time.
Title: Re: can not fe (greyed out)
Post by: Shroomeister on August 04, 2012, 01:38 am
Is the vendor a new vendor accnt?

New vendors are not suppose to even ask for Fe until X amount of deals. So if it is a new vendor then the FE button if grayed out until 3 days have passed.
Title: Re: can not fe (greyed out)
Post by: onefishtwofishredfishblue on August 04, 2012, 03:38 am
well vendor acct is like 20 days old.  idk if that is a yes on "new acct"  item arrived and i wanted to fe, but i couldn't.  anyways i checked back and it shows now i can fe so i assume i got the item before the 3x days
Title: Re: can not fe (greyed out)
Post by: tan on August 05, 2012, 02:38 pm
New vendors may not ask for FE as long as they have not been active for 1 month and 35 completed transactions. As an enforcing measure for this policy their orders cannot be finalised immediately but only (i believe) 3 days after the order has been placed in transit.