Silk Road forums

Support => Technical support => Topic started by: justsomeguy on May 22, 2012, 06:26 pm

Title: Extending Auto-Finalize Date?
Post by: justsomeguy on May 22, 2012, 06:26 pm
I have a package on the way from a vendor notorious for extremely slow shipping.  I expect it to still show up, but I don't want to damage my purchase stats (auto-finalize is only 1 day away).  Is there a way to extend the auto-finalize date without hurting my stats?  If so, is there enough time to accomplish this before 1 day is up?
Title: Re: Extending Auto-Finalize Date?
Post by: squidShepherd on May 22, 2012, 06:54 pm
You can use the 'resolve' button to extend the due date.

-sSh-
Title: Re: Extending Auto-Finalize Date?
Post by: justsomeguy on May 22, 2012, 07:31 pm
Thanks SS, I have done as you suggested.  Do you know how long it typically takes for such a resolution to take effect?  Does the vendor have to be involved before the resolution is approved?  Because this vendor is somewhat slow with everything, it seems.  I guess I should have done this a few days ago...