Silk Road forums

Support => Technical support => Topic started by: Yobe on August 18, 2012, 02:07 pm

Title: Can't send BTC to SR
Post by: Yobe on August 18, 2012, 02:07 pm
Hey guys,

I have a problem with sending BTC to my SR account, every time I try sending via the wallet it just doesn't send anything and my balance remains the same.

I am currently waiting for a pin reset, which may be the cause in this, I just wanted to send some BTC so I could order asap after the new pin is set.

Any ideas?
Title: Re: Can't send BTC to SR
Post by: xdjx on August 18, 2012, 02:15 pm
Which wallet are you using? the official bitcoin one?
Pin reset won't affect you sending coins to your SR account.

EDIT: Got to go get the bbq on, if its the official bitcoin client you need to wait until you have syncronized with the network and downloaded all the blocks before sending and recieving, if its a online wallet or exchangers wallet the hot wallet may be depleted or bitcoind.exe may have crashed stopping coins being sent. If thats the case just get in touch with support.

Hope that helps :)
Title: Re: Can't send BTC to SR
Post by: Yobe on August 18, 2012, 06:30 pm
Hi,

Its the official bitcoin wallet, the blocks and everything have caught up and ect.

I go to send the BTC and it tells me the fee amount and ect, once I accept the fee amount to be taken it normally sends and removes it from my balance, but it doesn't send and doesn't remove my balance. I have tried restarting the wallet, my computer and ect.

Not sure what could cause it if it isn't the PIN reset.
Title: Re: Can't send BTC to SR
Post by: seeker4517 on August 20, 2012, 10:53 pm
I don't know if this is related, but I made a bitinstant deposit about 5 hours ago, and never got it. It usually takes 2-3 hours at the most. SR support messaged me back saying it takes 36-48 hours before they will look into it. Why??? If anyone else is having problems depositing, please post here so I know I'm not the only one.