Silk Road forums

Support => Customer support => Topic started by: mordfustang on April 09, 2013, 02:51 pm

Title: Autofinalization rate doesnt make sense
Post by: mordfustang on April 09, 2013, 02:51 pm
Hey guys.
So i had 2 orders auto finalize and something doesnt make sense to me.

Stats
 Total transactions: 28
Total spent: ฿1677.64
Refund rate: 0%
Auto-finalize rate: 20.72%
Member for: 11 months


Ive only had TWO orders autofinalize, due to the fact that i was out of town and couldnt access SR. But somehow TWO out of TWENTY EIGHT = 20%?? Even if it were by bitcoin spent it wouldnt make sense. Can somebody explain this to me please or am I just crazy.
Title: Re: Autofinalization rate doesnt make sense
Post by: jerryskid on April 09, 2013, 04:25 pm
i am not saying this is the case, but here is an example. Lets say that the 2 orders that auto finalized were for orders that were for multiple units of a listed product-instead of 2 being the number used it would be whatever the total units was. In other words your total transactions is 28, but part of that number could be when you ordered say two 1/8ths of the same bud, from the same vendor, at the same time. So instead of counting as one transaction, it counts as two. Clear as mud now? :) Good Luck
Title: Re: Autofinalization rate doesnt make sense
Post by: Horizons on April 09, 2013, 05:08 pm
IIRC the auto-finalize and refund rate calculations also take into account how recently these things happened. Since the two auto-finalized transactions were your two latest ones, they weigh more than the ones that did not auto-finalize before them. As time passes and/or you make more transactions, they will weigh less.

This is to account for sudden changes in behavior: if, for example, a member has 50 good transactions but suddenly decides to stat scamming vendors by claiming refunds for delivered orders and does this five times in a row, the normal method would be to give him a 9% refund rate, which is low and does not reflect the actual risk of dealing with him at the present. This also makes it easier for someone like you to clean up your name more quickly after a slip-up that wasn't your fault, since as you bury these troublesome transactions beneath smooth ones, their influence over your score will drop.