Silk Road forums

Discussion => Silk Road discussion => Topic started by: ModerationIsK3y on September 07, 2013, 02:20 pm

Title: Vendor Ability Question...
Post by: ModerationIsK3y on September 07, 2013, 02:20 pm
Is a vendor able to adjust the price of a transaction BEFORE it's finalized?

ie: Buyer pays for express shipping @ +$20, vendor is supposed to ship w/in 24 hours, but fails to do so.  Order is marked "in transit" 48 hours or more after placement.

The buyer has a serious and valid gripe.  Can the vendor discount the $20 (or more) before the buyer finalizes?
Title: Re: Vendor Ability Question...
Post by: ☼LightOfPi☼ on September 07, 2013, 05:11 pm
From my experience the price is final once the order is placed. So the answer to your question is: no.

The only option is to cancel the order and place it again with another shipping option.
Title: Re: Vendor Ability Question...
Post by: happyhippy on September 07, 2013, 05:54 pm
Is a vendor able to adjust the price of a transaction BEFORE it's finalized?

ie: Buyer pays for express shipping @ +$20, vendor is supposed to ship w/in 24 hours, but fails to do so.  Order is marked "in transit" 48 hours or more after placement.

The buyer has a serious and valid gripe.  Can the vendor discount the $20 (or more) before the buyer finalizes?

No , we don't have that sort of control , once the listing is bought the price is fixed . There are various ways to compensate a buyer but that isn't one of them .
Title: Re: Vendor Ability Question...
Post by: mrniceguy420 on September 07, 2013, 09:34 pm
Be creative. There are a number of ways to be amicable with a buyer when there might be a price change after an order has been made. Anyone with strong communication skills can find plenty of ways to create a win-win for both parties.