Silk Road forums

Support => Customer support => Topic started by: treebeard on February 12, 2013, 09:43 pm

Title: Editing Purchasing Stats
Post by: treebeard on February 12, 2013, 09:43 pm
I'm hoping someone else has had a similar incident or there's some precedent for fixing this:

half of an order from an SR vendor got held up in the post, so we reached a 50 percent resolutiond

however now the other half of the shipment has finally arrived.

I want to give the vendor his fair half of the money since he pulled thru, it was just late

I also want the refund to be taken off my Purchasing Stats refund rate.

Is this possible?  How would one go about this?
Title: Re: Editing Purchasing Stats
Post by: WhiteShark on February 13, 2013, 03:09 pm
Contact SR I would think, If you put the money in the account and authorize them to send the money to the seller I think it would be okay,
Title: Re: Editing Purchasing Stats
Post by: Lonelystranger on February 13, 2013, 03:29 pm
Yeah, your best bet would be to contact the Customer Support of Silkroad.
They might be able to help you.
Also, big ups for you for being such an honest person, everyone should be like that.
Title: Re: Editing Purchasing Stats
Post by: treebeard on February 14, 2013, 03:04 am
thanks to both of yous

in the process now of communicating with SR support via the vendor
Title: Re: Editing Purchasing Stats
Post by: tdk on February 14, 2013, 10:42 am
I once ruined my stats like this. After 50 days of waiting vendor returned my money (we stayed at escrow) but package arrived next day he did it. So I sent these coins back to his SR account but my stats obviously didn't reflect it. Next time I'd contact SR support FIRST and only then send my payment..
Title: Re: Editing Purchasing Stats
Post by: acider on February 14, 2013, 11:26 am
If SR won't do anything about it at least you can work something out with the vendor, tell him to make a listing as expensive as the btc you owe him and FE on it. He ll get the money and you ll get at least a good transaction to push down the refund rate a bit.
Title: Re: Editing Purchasing Stats
Post by: magicpearl on February 14, 2013, 12:56 pm
yeah u really must be a nice dude!! big up

just asked him for a bicoing adress of his choice and u ll be able to transfer it...

also not sure but if u wanna change anything like stats etc. u ll need to contact sr crew...

out of my experience they answer quickly and r helpfull

good luck

magicpearl x