Silk Road forums

Support => Feature requests => Topic started by: NedStark3 on November 03, 2012, 05:22 am

Title: Idea to improve escrow system
Post by: NedStark3 on November 03, 2012, 05:22 am
I have not been posting in the forums, but I am a veteran on SR.  It seems like many vendors require (new) buyers to finalize early because many buyers do not finalize their orders in a reasonable amount of time.  When buyers do not finalize it takes 17 days for the order to auto-finalize which ties up money that the vendor may need to re-up or otherwise finance their operation.  My idea is that the vendor should be given the option to "request finalization" after a period of time (5 days)  after the order is marked "in transit." The vendor knows if the product should have arrived based on experience and/or tracking information.  This "request finalization" option would send a message to the buyer requesting them to either finalize the transaction in or extend the escrow.  If the buyer does not respond, the transaction will finalize automatically.   After a set number or extensions, the transaction would automatically go into mediation.  This would eliminate the problem with negligent buyers without putting anyone in any danger of being ripped off.
Title: Re: Idea to improve escrow system
Post by: hamnegger2012 on November 13, 2012, 04:06 am
I'm pretty sure the main reason why sellers request new buyers to FE isn't because "many buyers do not finalize their orders in a reasonable amount of time"
But yeah we definitely need an option to extend escrow, that's an excellent idea.
Title: Re: Idea to improve escrow system
Post by: Naughty Dog on November 13, 2012, 08:08 pm
I also think that a friendly reminder is sometimes needed. Its easy to lose track of things sometimes.