Silk Road forums

Discussion => Security => Topic started by: princepolk on March 29, 2012, 01:28 am

Title: Issue with Virwox- no btc 48+ hours later
Post by: princepolk on March 29, 2012, 01:28 am
Hi all,

I recently used Virwox to buy roughly 8 btc. After I bought them, I put in to withdraw them to my btc wallet, and got the standard warning about some orders taking up to 48 hours for manual confirmation. I was pointed to virwox by a pal who has used it for high value purchases, and vouched for it as well as said it had never really taken longer than 6-12 hrs for btc to be transferred, so I was surprised they hadn't appeared yet. So, I emailed their customer support asking about them. No response, so about 5 or 6 hours later and still no btc I emailed again, sending

Quote
Hi again,
 
I emailed you earlier with regards to an issue I'm having but got no response. I withdrew 8 bitcoins from virwox, and they seem to have disappeared from existence. They aren't in my wallet or virwox account, and its going on 36 hours now. Please get back to me.
 
Thanks!

 I got a form response a while later saying

Quote
Hello,
 
for security reasons we manually check some bitcoin withdrawals (in particular of new accounts), as described in our FAQ (https://www.virwox.com/faq.php#_manual). This can take up to 48 hours.
 
Greetings,
 
VirWoX Support
 

and then two lines below that, in a different font and color (aka, clearly typed in by a person)

Quote
PS: your withdrawal has been 28 hours ago.

Seemed a little nasty for an honest mistake- the clocks on their site are a very dif time zone than me and I got confused. I responded with an apology an acknowledgement and sat down to wait. A day later, it has now been over 48 hours. I emailed them a bit ago asking for an update and haven't gotten any response. No btc yet. I was searching the forums a few minutes ago for similar experiences and someone had linked https://blockexplorer.com/address/[insert the key they were sent to here] as a way to see if there has been any activity. When I put in my key, this is the result I got.

First seen?: Never used on the network (as far as I can tell)
Received transactions: 0
Received BTC: 0
Public key?:
Unknown (not seen yet)

That's when i got worried, bc (albiet I'm a newb) it sure looks like they haven't done anything towards sending me my funds and its already past the back end of their promise. I know that its not that much money but I needed it to have enough btc to make a particular order, and I really dont like the idea of being scammed (for a tiny sum!) by what seemed like a reputable firm. Anyone have any ideas?? Thanks greatly!
Title: Re: Issue with Virwox- no btc 48+ hours later
Post by: big_tupac on March 29, 2012, 01:52 am
virwox literally dumb fuck them
Title: Re: Issue with Virwox- no btc 48+ hours later
Post by: princepolk on March 29, 2012, 01:56 am
lol thx I just want my btc so I can *finally* order something =3
Title: Re: Issue with Virwox- no btc 48+ hours later
Post by: echo_ on March 29, 2012, 12:30 pm
I've done a lot of withdrawals from them, and it's probably taken 48 hours every time. Just sit tight, let us know how things go.