Silk Road forums
Support => Technical support => Topic started by: SisterSeahorse11 on April 25, 2012, 09:31 pm
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Hi. I am pretty new so maybe it's just me, but here's the deal. I had 2 orders. I packed em up and hit CONFIRM. Now, (after signing back on later) it is as if they never existed. I don't see any bitcoins in escrow, or anywhere. I look under "ORDERS" and all that shows is stuff from the past that is closed and done, and i checked settings, under my name, i am pretty sure i LOOKED EVERYWHERE. Anyone know how to help? This is scary and painful!!!! Thanks. Sis
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its normal for your orders to disappear from the orders page after you finalize.
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hi- i didn't finalize, neither did either buyer. the buyers still show the orders in transit, but i have nothing! is that what you meant? and im starting to think vendor support is automated as when i have any problems, i get some PM that's totally stupid or off the topic. any other suggestions? or tips?
thanks. sis
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after you confirm shipment, it should still be shown in your orders tab, but dissapears from your orders (#) at the top of the screen unless you need to do more with it, e.g. the buyer took it to resolution. but once they finalize, it is gone from orders altogether, and their BTC is in your accopunt. too buzzes to fix spelling mistakes, sorry