Silk Road forums

Support => Technical support => Topic started by: Bubble1986 on January 12, 2012, 02:13 pm

Title: Cant't lock in
Post by: Bubble1986 on January 12, 2012, 02:13 pm
Hi guys,

i can't lock in to SR. Am i the only one or are there any other with the same problem, too?

Greets Bubble
Title: Re: Cant't lock in
Post by: supersecretsquirrel on January 12, 2012, 03:04 pm
It's just you.
Title: Re: Cant't lock in
Post by: KCKC on January 13, 2012, 06:15 am
It's not just you. Several users are having this problem including me. Only thing you can do is contact SR support
Title: Re: Cant't lock in
Post by: Asbury on January 13, 2012, 04:57 pm
Are you sure you're using the correct address?
Title: Re: Cant't lock in
Post by: GHBJ3KAW7RN on January 13, 2012, 07:22 pm
I can't login after the maintenance downtime.  How do you contact support?
Title: Re: Cant't lock in
Post by: Asbury on January 13, 2012, 07:30 pm
I can't login after the maintenance downtime.  How do you contact support?

first check to make sure you're using the correct address, try changing identities, and make sure your tor browser is updated. If all that still fails, then make a new account on the main site and use the contact us link on the bottom of the page
Title: Re: Cant't lock in
Post by: GHBJ3KAW7RN on January 14, 2012, 08:58 pm
Bon,

I'm able to login today just fine - FYI.  Everything up to date; using correct address (everything kept in keepass).
Title: Re: Cant't lock in
Post by: Bubble1986 on January 15, 2012, 07:58 am
sorry, forgotten to write in this thread. It was only about one or two hours....
Title: Re: Cant't lock in
Post by: Dogbrown on January 16, 2012, 12:27 am
Folks I am the same. I cant log in either. Using correct address/username/password and says that details are incorrect. It was fine first thing today and this has only occurred after scheduled maintenance.
Title: Re: Cant't lock in
Post by: Dogbrown on January 16, 2012, 12:34 am
Just tried again and finally it works no problem so maybe wait a while and do the same.