Silk Road forums

Support => Technical support => Topic started by: ninpoman99 on January 01, 2013, 11:58 am

Title: PIN reset help please
Post by: ninpoman99 on January 01, 2013, 11:58 am
I can understand the reason for having to wait 3 days to get one's PIN reset but why after waiting the 3 days and sending the email to support does it then take days for support to respond and issue a new PIN? I see this common theme repeated over and over again in the forum threads related to PINs. Some folks have been able to get their PIN reset in a few hours though in most of the cases others are waiting days beyond the minimal required wait period. I was polite in my message to support and signed my message with PGP so support would know it was from me and have not bombarded support with message after message for help so why am I not getting my new PIN? What is the trick? Why do some get their PINs reset fairly quickly while the rest of us have to wait days beyond the required 3 and get no response from support? I guess that since today is New Years no one is working in support but I have hundreds of dollars in bitcoins tied up in my account that I can't access. Please can someone help me to get a new PIN?  :'(
Title: Re: PIN reset help please
Post by: ninpoman99 on January 01, 2013, 08:13 pm
Thank you, thank you, thank you ! Have created new PIN.  ;D