Silk Road forums

Discussion => Newbie discussion => Topic started by: jackie91 on August 14, 2013, 06:01 am

Title: Vendor says "Don't leave honest feedback"/Buyer doesn't give honest rating
Post by: jackie91 on August 14, 2013, 06:01 am
I came across this on a vendor profile:
"You are required to give us a 5/5 rating as long as the package is delivered to you. Even if the product is not to your liking, you are required to leave a 5/5. This is very important to us, so if you cannot agree to this, then please do not order!"

I am not allowed to leave honest feedback? If the vendor takes forever to process my order, if the quality sucks, if the weight is under, I still have to leave a 5/5? (Example, not what really happened with this vendor, but keep reading) That is a disservice to the vendors who bust ass to provide excellent service and a good product. I am not going to abide by this insane rule. What will happen? The vendor will slam me in the vendors only forum? How is that different from the buyer who extorts a vendor?

I saw a review on another vendors page where the buyer paid for Express shipping, didn't get their order for a week and then the weight was 75% of the promised weight and the buyer still left a 5/5. That skews the whole feedback and review process and doesn't serve the purpose of the feedback/review process. This isn't good for the exceptional vendors or the buyers who are trying to select the good vendors. A vendor supplies poor service/product and still has the same rating as the vendor who does it all correctly? Not good.

The score whatever/5 is part of the feedback and should reflect the quality of the transaction. The score given should match the feedback. Vendors cannot demand a 5/5 if the transaction didn't deserve it and the buyers should leave honest and accurate feedback regardless of the fear of being slammed by the vendor.

Vendors and buyers are going to make it difficult for buyers to make proper use of the feedback ratings if this continues.

 Member for: 7 months

                                1 month   3 months   1 year            all time
total transactions        9             39                       46                46
total spent          $781.22    $4,718.40    $7,456.00    $7,456.00
refund rate    0%    0%    0%    0%
auto-finalize rate    0%    0%    0%    0%