Silk Road forums

Discussion => Newbie discussion => Topic started by: Rizon on July 10, 2013, 01:00 am

Title: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:00 am
I cant log on and I know the user name and pass are correct. I can't use my normal laptop because I don't have the charger so I'm using an old desktop. Please help, I'm worried my account is comprimised and I recently placed an order and still have bitcoin on the account.
Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:07 am
Bump
Title: Re: Please Help: Login failed, please try again
Post by: Choniven on July 10, 2013, 01:22 am
Does it produce an error message when you try and log on?
Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:24 am
I get "Login failed, please try again"
Title: Re: Please Help: Login failed, please try again
Post by: TLT13 on July 10, 2013, 01:26 am
Did you go to that phishing site Atlantis?
Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:29 am
I've only use SR. I just added a good amount of bitcoin. I made a new account and messaged support.
Title: Re: Please Help: Login failed, please try again
Post by: TLT13 on July 10, 2013, 01:31 am
Caps lock? Captcha?

Try typing your password into the google search bar or in notepad and then copying it into the password box, to make sure you have made no typing errors.   
Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:34 am
I tried many times and was very careful with everything.
Title: Re: Please Help: Login failed, please try again
Post by: Choniven on July 10, 2013, 01:35 am
I don't think there is much of a password recovery option - although I could be wrong.

Have you used that account and does it contain bitcoin?

If not I suggest just creating another account.

Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 01:44 am
I've had the account for months and has great buyer stats and bitcoin on it now.
Title: Re: Please Help: Login failed, please try again
Post by: TLT13 on July 10, 2013, 01:59 am
I've had the account for months and has great buyer stats and bitcoin on it now.

I believe you can get it back through support if you are able to provide the last transaction (how much you ordered of what, worth of it in bitcoins, something of that nature).

Title: Re: Please Help: Login failed, please try again
Post by: Rizon on July 10, 2013, 03:20 am
Solved through support.