Silk Road forums

Support => Technical support => Topic started by: julien.lautret on July 22, 2012, 08:25 am

Title: Time to resolution be " under review " ?
Post by: julien.lautret on July 22, 2012, 08:25 am
Hello everybody,

j am on SR resolution for an ask of refund, the first time j have a problem on SR and use it but j thank that when stayed 4 day 3 day 2 day 1 day it was the time time SR take a decision , but no j see now it s under review.

But how long now to have a decision ? Really need to have decision fast , hope they can take a solution these days.

Thanks for your answer if you know the system better than me
Title: Re: Time to resolution be " under review " ?
Post by: Boris Badenov on July 22, 2012, 03:49 pm
Hello everybody,

j am on SR resolution for an ask of refund, the first time j have a problem on SR and use it but j thank that when stayed 4 day 3 day 2 day 1 day it was the time time SR take a decision , but no j see now it s under review.

But how long now to have a decision ? Really need to have decision fast , hope they can take a solution these days.

Thanks for your answer if you know the system better than me
The first paragraph is a mystery to me, but I think you're asking in the end how long it takes to make a decision. I believe it takes a few days only, maybe two.

BB
Title: Re: Time to resolution be " under review " ?
Post by: julien.lautret on July 22, 2012, 04:24 pm
thanks , yes is t that, j had the refund with deal with the seller