Silk Road forums

Support => Technical support => Topic started by: trowabarton on November 17, 2012, 09:01 am

Title: how to find ticket number or receipt for purchase??
Post by: trowabarton on November 17, 2012, 09:01 am
how do you find the ticket number or receipt for a past purchase?  trying to find it within my settings but i don't know where to find it.  can anyone help?
Title: Re: how to find ticket number or receipt for purchase??
Post by: angelkiller on November 19, 2012, 04:17 am
Account settings --> Account History (on the right)

It only goes back 2 weeks.
Title: Re: how to find ticket number or receipt for purchase??
Post by: CrazyBart on November 19, 2012, 05:11 am
Account settings --> Account History (on the right)

It only goes back 2 weeks.
^this

And if its farther back, message SR with the date of purchase, who the vendor you ordered from was, and any other info that can help them retrieve it.
Title: Re: how to find ticket number or receipt for purchase??
Post by: KazushiS58 on November 19, 2012, 02:13 pm
Account settings --> Account History (on the right)

It only goes back 2 weeks.
^this

And if its farther back, message SR with the date of purchase, who the vendor you ordered from was, and any other info that can help them retrieve it.

Thanks for this. I've had an order auto-finalise and the order details have gone. I need to contact SR about putting me back to a 0% auto-finalise.