Silk Road forums

Market => Rumor mill => Topic started by: Jinx909 on March 14, 2013, 11:57 pm

Title: Supercanna IS A BAD VENDOR
Post by: Jinx909 on March 14, 2013, 11:57 pm
So this was my first time dealing with him, he was a reputable seller and had a good client review base, so ... I ordered 3x Co2 oils for      ฿-6.21 and I got refunded ฿5.53 and now he took the listing off and canceled my order. Just thought I'd let others know that this is not a good vendor. He will rip you off. He also didn't reply to me until he canceled my order. 3 messages to him he didn't even read, then I come home and bam! order was canceled he said, "Let me save you the trouble" -Supercanna  "Order Canceled" -Do not reply, "either read the profile or we kindly request you seek another vendor for your Co 2 requirements, much appreciated."~Supercanna... What a quality vendor.
Title: Re: Supercanna IS A BAD VENDOR
Post by: LEFTY on March 15, 2013, 12:09 am
Need more details. Here is some info from profile page.

** Critical ORDERING info**
Dear clients we kindly ask that you make use the address box beyond just your address, when you place an order with us please make it as complete as possible by specifying your particular requests things like sample requests or box style preference (i.e. square vs. flat boxes for the larger orders). what to avoid:
."confirmation" or "follow up" request unless you want to cancel the order or your address has been compromised (24hr limit after placing order).
sincerely, SC!!

PLEASE READ THE GENERAL POLICIES BEFORE YOU PLACE YOUR ORDER(S), IF YOU CHOSE TO ORDER FROM US AFTERWARDS THAT MEANS YOU FULLY ACCEPT AND UNDERSTAND ALL THE TERMS OF OUR SERVICES.(This has been put into effect for our protection against reverse scammers, if you are a serious and honest customer you do not have to worry about any of this affecting your orders.)

**Orders are shipped 24-72 hrs after initial placement, the larger the order the longer the time (usually). Sometime we run out of stock on certain popular items which tends to delay us by a day or two, Oils run out more often. DO NOT ORDER IF YOU NEED SOMETHING RUSHED, I really, really hate to be rushed because it puts both parties at risk!! so please be patient as the old adage goes "haste makes waste."

**If you go on the forums and post a flame thread, its immature and you should know better.

DON'T PANIC, STAY POLITE and WE CAN WORK IT OUT

-----Messaging-----

-All messages will be answered ASAP. If it's an emergency, put “EMERGENCY!” If it’s an order missing please put “MISSING ORDER” in the subject line.
-Please do not contact me regarding orders that are less than 72 hours old. If it hasn't been processed, it hasn't been processed, wait one more day and if you can not wait, then cancel it.
-If you have made any kind of deal with me concerning your order please remind me with a note on the order itself. I get tons of PMs on the daily so it’s hard to keep up.


Title: Re: Supercanna IS A BAD VENDOR
Post by: Jinx909 on March 15, 2013, 12:18 am
Jinx909    How much is the dollar amount for a QP? Since Bitcoins are fluxing.    3 days

Jinx909    Hello, I just bought bitcoins at 48.40 a piece earlier and i've been waiting to get them to buy from you and bitcoins as you know just dropped could you possibly honor the price 1 hour ago if not. I understand its a service not a charity. Thanks.I was wanting to buy 1 oz Northwest Greenhouse (White Rhino) and 1 Syringe of Super Silver Haze
The oz was at 5.05 and oil and 1.92    2 days

Jinx909    Hello, when do you ship out ?    9 hours

Jinx909    I am getting no communication and saw that someone else didn't get there oil. My rating is going to be 1 out of 5 if I don't get some compliance. I would love to do business, because your prices are great but, where is the customer service.    8 hours

supercanna(98)    let me save you the trouble    1 hour
(order got canceled)
supercanna(98)    either read the profile or we kindly request you seek another vendor for your Co 2 requirements, much appreciated.    1 hour

Jinx909    I get terrible customer service and then you cancel my order, I read your profile 24-72 hours is shipping time. All I wanted was a reply, but I guess a refund works ...    38 minutes

Jinx909    And I get shorted on the bitcoin refund and you take the listing off lawl    23 minutes
Title: Re: Supercanna IS A BAD VENDOR
Post by: shhximxhiding on March 15, 2013, 03:41 am
Heres a tip,  take it how you will.  Dont threaten a vendor (like you did with your 1/5 rating if you dont get service) and then expect them to continue to offer good service.  I guarantee that any vendor that saw a threat of a 1/5 feedback before they have accepted the transaction is going to do exactly what Supercanna did.

One other thing,  Supercanna has nothing to do with your shortage of BTC,  that is market fluctuation and SR fees so take it up with them.
Title: Re: Supercanna IS A BAD VENDOR
Post by: Gengar17 on March 15, 2013, 04:10 am
Agree with the users above. You are lucky to get any discount at all, especially with the price of bitcoins steadily rising, take it from someone who has actually been scammed.

Just accept it as it is and don't go spreading hateful shit about a vendor who could have just been having problems with an order and refunded you the near dollar amount minus escrow fee. Thanks  :)
Title: Re: Supercanna IS A BAD VENDOR
Post by: supercanna on March 25, 2013, 10:20 am
as vendors we actually don't have the ability to manipulate the refund amount or how many BTCs you get back, when an order is cancelled, I literally press the "cancel" button. I apologize for your uncharacteristically bad experience but a 1/5 review is a very very bad move on your end. I hope you have better experience with other reputable vendors. Again i'm sorry for your poor experience.
Title: Re: Supercanna IS A BAD VENDOR
Post by: redcube1 on March 25, 2013, 11:50 am
Atleast you laid it all out for us so we can decide for ourselves who the bad one is!

Seriously though, too busy to read the profile in its entirety(specially when a question arrises)?
How did you manage to make it this far if you cant figure out the conversion rate of a BTC?