Silk Road forums

Market => Rumor mill => Topic started by: dementyev6969 on March 05, 2013, 02:25 am

Title: Resolution center experiences
Post by: dementyev6969 on March 05, 2013, 02:25 am
I think a thread like this is needed.  Post your experiences with the resolution center.  Good?  Bad?  Do you feel like they were fair & impartial or not?
Title: Re: Resolution center experiences
Post by: EntityCreature on March 05, 2013, 02:42 am
In my experience, it was very smooth. This was because the vendor in question was on top of this and we actually came up with a solution rather quickly by ourselves. As far as I understood it, the resolution center is automated for as long as both parties can come up with a solution themselves without having to involve staff.

I got a 100 % refund, kind of sucks for my stats...
Title: Re: Resolution center experiences
Post by: dipset on March 05, 2013, 03:49 am
I just recently came out of a resolution in which the vendor did not respond, thus myself being the only party present, I received a full refund without the refund hurting my stats. That was nice to find out. Although the vendor ignored all my communications, as he was trying to scam anyone he could on his way out, my funds were only tied up for awhile and I was refunded by SR admins within an hour I believe of my time expiring and case going "under review." Overall happy with the process, they do have somewhat of a handle on things in the end as long as you stay in escrow.