Silk Road forums
Discussion => Silk Road discussion => Topic started by: CLUBMDNATE on January 28, 2013, 09:05 pm
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Hello everybody.
What is going on with the refund rate? How is this calculated? I'm a little pissed right now to be honest.
I'm a member for almost 1 year now and NOTHING went wrong so far and i spent a total of more than 200฿ on 23 transactions.
Now my first package didn't arrive and I contacted the vendor, we came to a satisfying solution for both and I went into the resolution center.
Afterwards I checked my stats and what I saw there was shocking me: Refund rate: nearly 9.5%! What the heck is going on?
My purchase was only around 8.5฿, that means a little more than 4% but not nearly 10%.
What's going on there? Is this intended?
Thanks
PS: I changed the numbers to protect my innocence of course.
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The most recent transactions have a stronger effect on your stats.
From buyer's guide:
"The statistics are weighted toward the present, so you must keep up your good behavior, but if you have a bad streak, you can recover by doing well going forward"
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Ok thanks for the fast reply.
So - theoretically - if I would wait long enough the rate would drop? Or is it only losing weight if i have "newer" purchases?
thanks
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I don't know that but my guess is that it will stay the same until you get more transactions.
If it is under 10% I don't think you ll have a problem with most vendors.
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Ok, thanks a lot for your help acider.
Btw, i'd love to see the exact formula that calculates the refund rate :)
cheers
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Ok thanks for the fast reply.
So - theoretically - if I would wait long enough the rate would drop? Or is it only losing weight if i have "newer" purchases?
thanks
The "bad" refund rate will stay the same until you make a new purchase regardless of how long it's been since the "bad" transaction (complicated way of answering no to your first question and yes to your second question).
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3 months and butthurt disappears