Silk Road forums
Support => Customer support => Topic started by: treebeard on February 12, 2013, 09:43 pm
-
I'm hoping someone else has had a similar incident or there's some precedent for fixing this:
half of an order from an SR vendor got held up in the post, so we reached a 50 percent resolutiond
however now the other half of the shipment has finally arrived.
I want to give the vendor his fair half of the money since he pulled thru, it was just late
I also want the refund to be taken off my Purchasing Stats refund rate.
Is this possible? How would one go about this?
-
Contact SR I would think, If you put the money in the account and authorize them to send the money to the seller I think it would be okay,
-
Yeah, your best bet would be to contact the Customer Support of Silkroad.
They might be able to help you.
Also, big ups for you for being such an honest person, everyone should be like that.
-
thanks to both of yous
in the process now of communicating with SR support via the vendor
-
I once ruined my stats like this. After 50 days of waiting vendor returned my money (we stayed at escrow) but package arrived next day he did it. So I sent these coins back to his SR account but my stats obviously didn't reflect it. Next time I'd contact SR support FIRST and only then send my payment..
-
If SR won't do anything about it at least you can work something out with the vendor, tell him to make a listing as expensive as the btc you owe him and FE on it. He ll get the money and you ll get at least a good transaction to push down the refund rate a bit.
-
yeah u really must be a nice dude!! big up
just asked him for a bicoing adress of his choice and u ll be able to transfer it...
also not sure but if u wanna change anything like stats etc. u ll need to contact sr crew...
out of my experience they answer quickly and r helpfull
good luck
magicpearl x