Silk Road forums
Discussion => Newbie discussion => Topic started by: Bitfloor on April 08, 2013, 06:55 am
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All,
We understand some of you experiences issues with our website. We are working very hard to resolve any kinks in the system. Please report any issues on our site by clicking the "Support" link at the bottom of the homepage and/or emailing us @ Support@Bitfloor.com. You may also PM us here describing the issue you are experiencing.
And for those who may hesitate to contact us via the Support email or through forum PM, rest assured we will *NEVER* ask you for *ANY* sensitive information regarding your Bitfloor account/wallet/access whatsoever. Our tech team is short staffed, and with the explosion in BTC of recent days the amount of site traffic is just unheard of. But we've taken precautions to boost efficiency while maintaining the integrity of all our data (sensitive AND nonsensitive). We appreciate your patience.
Bifloor
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Your services have been the best to date so far, I really hope the issues get resolved soon so I can resume spreading nothing but awesome feedback about your services. Best of luck!
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bitfloor is good service
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I am extremely happy with the service that you guys offer. I've had my deposits in my wallet in the 10 minutes it take for me to get back to my place. And I love the ing direct/Capital 1 ACH deposits.