Silk Road forums
Support => Technical support => Topic started by: colbit on February 28, 2012, 11:39 pm
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Hey there everyone! I wonder how long it usually take for vendors to accept your order? I've been waiting for about 5-8 hours now and im starting to worry.
I'm also new here, so please reply. Thanks! :)
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5-8 hours? Vendors have lives too.
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Do you know how long it could take?
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If I remember right, it's a few days before the order is auto-cancelled.
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A minute, an hour, a couple of days :/. You need to take into consideration that there are different time zones and that some vendors can't be online every day of the week. Just be patient, your coins are still not sent from your account, all is fine.
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Vendors have a time span of 4 days to process your order before it is considered "Late"...I've never made anybody wait 4 days until I processed their order....but from what I understand at that point you can either choose to give the vendor more time (in which case you just dont do anything) or you can cancel your order and receive your BTC back to spend elsewhere.
But yes, us vendors do have lives too, unfortunately were not here to help you 100% of the time, or orders can take a while to process, just give it a day or two :) congrats on your first order by the way, good luck and I hope to see you stick around!
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Thanks for the replys, everyone :) I'll just wait, as you said, i get the coins back so i shouldn't worry too mutch! ;D
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Hi,
Silkroad Market place gives vendors 96 hours to process the orders.My experience is that a order will be processed in 24-48 hours.
Greets DS,
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The vendor has been offline for 2 days now. I know vendors have lifes too, but on his presentation he states he's online everyday to accept the orders. Do you guys think something happened to him?
Also forgot to mention, i dint know you should encrypt your adress when ordering. Is that really bad?
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It's not a problem, don't worry. It's better to encrypt it though, even though silkroad claims that they do it themselves, your information has to be stored somehow (even though it's only temporarily), and that's no good :p
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purchased of a very reputable vendor on the 29th. Sent 5 messages , vendor has not responded even though he was on today how come I havn't got a rebound of my btc since it still says "processing" and not in transit?
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Seems like im out of luck now.. Starting to give up for real.. Last one i canceled because he was offline for 3 days, now this time it's the same thing except this dude is online! but he wont send it away. Still says "Processing" since yesterday (he has been online today) nobody sends the packages. Regret buying bitcoins now...
goochihuh, just cancel the order like i did.
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Order placed on 29th feb. I hovered over cancel as I am unable to cancel at the moment for some reason the option is unclickable and it says it will be available in 2 days which makes it 6 days....so long. Going to contact SR