Silk Road forums
Support => Customer support => Topic started by: navaro_uk on March 07, 2013, 05:22 am
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I ordered from several vendors the past weeks, and everything was great except for 1 order which never came after more than 11 days (inside eu)
I made the orders to sweeten my vacation, so if that orders came really late, its pretty useless for me. also going to the drop to check agian is a huge hassle.
I let the seller know about it and he replied that we should use the sr system to resolve this
I replied that i dont want to have refund rates... at this point i just thought to finalize the transaction and leave low feedback to warn others, as im sure it was the vendor side at fault here.
however when i came to do it, i saw i cant because the seller opened case in resolution center asking for more time.
I accepted it just to be fair with him. and will wait a while longer...
But the problem is i lost the ability to leave him feedback now and warn other buyers !
This is the first time im having ask for a refund, so not sure what to do.. any help would be great:)