Silk Road forums

Support => Technical support => Topic started by: Parasomnia on March 07, 2012, 01:05 am

Title: PIN!!!!!
Post by: Parasomnia on March 07, 2012, 01:05 am
it seems as though a few of us are having trouble with this PIN thing.
i dont remember setting one and if i did none of my usual ones match.
plus its been a good month or two since iv logged in on Silk Road, so i don't knoiw when the whole PIN change occurred.

iv contacted support, whats the deal with this 7 days thing?

any advice or experience with this would be helpful  ;D
Title: Re: PIN!!!!!
Post by: n2void on March 07, 2012, 02:18 am
Your not the only one having trouble. I've had my silk road account for almost 11 months and never set a secondary PIN. I haven't logged in for 2 months and when I logged in I didn't even notice the new PIN. I sent over $200USD to my account, went to place a new order and couldn't because of the PIN. Now I can't even get the BTC out of my account that I just sent to it or place an order. Placed a support message, got a message back that said "DO NOT DELETE" but doesn't link to a message. This tells me nothing. Is this a way for SR to time it to make sure it is over 7 days before they'll reset my PIN? Theres no communication from SR support and it's been hours. It's unacceptable that the original members of silk road get screwed over like this. It's not like I forgot my PIN, I never created one! Before implementing a new pin based security system, at least give current users an option to create the pin when they login instead of just locking them out.
Title: Re: PIN!!!!!
Post by: n2void on March 07, 2012, 05:06 am
Just an update to my above message: after a couple messages to SR Support (never received an official response) I did however get a prompt when refreshing the SR page to set my secondary password. This did the trick. Thank you SR Report for helping me in a timely manner.