Silk Road forums

Market => Rumor mill => Topic started by: captainjojo on April 25, 2013, 02:30 pm

Title: Has anyone had Northern Dancer cancel an order this week?
Post by: captainjojo on April 25, 2013, 02:30 pm
Hi,

Before I start I wish to make it perfectly clear I am in no way accusing ND of doing anything underhanded, I am simply trying to understand what exactly has happened with my order.

I decided on the weekend that instead of ordering from my regular supplier I would split my order and try a new H supplier as well.  Criteria being that they must be Domestic (Canadian for me) and of course highly rated.  After going through all the profiles and reviews and forum information for several other domestic H suppliers, I arrived at ND for my final choice.

They seemed to meet all the criteria.  They were domestic, had a 99% positive feedback score and they have been vending on SR for over 10 months with over 300 transactions.

Their shipping terms seemed perfect as well.  The terms indicated that if you placed your order before 10am, express, it would be shipped the same day (obviously this being conditional, as shit happens and there is always the chance of something going wrong or delaying the shipment).

I placed my order at 9am on Monday and sat back waiting.  Based on the terms I expected to see the order go into transit Monday or Tuesday evening.  I checked the order status Monday and Tuesday but there was no change, the order remained in transit and I had received no PM from the vendor.

Wondering if they had possibly overlooked my order I sent a PM to them politely asking if something had delayed the order or if there was anything else wrong with it.  This was just prior to the DDOS attacks.  I did not receive a reply, so checking their profile again I noted that they say to make the subject 'SHIPPING LATE' and I sent another message with that as the subject.

They finally got back to me Wednesday afternoon, a little late, but I can understand it with the problems SR has been experiencing.

The problem is that his reply was not that clear.  My understanding is that he had some setbacks locally, and was giving precedent to IRL buyers , took down all the orders online so he could give a discount in the future, then cancelled the orders.  The problem is he didn't cancel my order, he placed it into transit.  I don't know if I would have had to pay the 4% hedging fee if the order had been cancelled before going into transit but I definitely know I'll have to pay it now.

I replied back that he hadn't cancelled my order, asking if maybe he had in fact sent my order and confused mine with one of the orders he had in fact cancelled or if he had simply made a mistake and instead of cancelling the order had placed it into transit.  He has not replied as of yet.

I certainly do not want to wait around 17 days until it goes into resolution and have to go for a refund which would screw with my stats, I just want my product or the order cancelled without any change in my stats.

The other thing is that while he indicates he has cancelled online orders and is concentrating on his IRL/local buyers, his listings are still up.  Which means I believe that anyone who places an order with him may be in the same boat of having him cancel the order and they may have to pay the 4% fee which would be totally unfair.

So, my question is, are there any other users out there that have experienced the same issues with ND?  Anybody else he has in fact cancelled orders from that were placed in the last week?

I am just trying to make sense of it all.   ???

Thanks All
Title: Re: Has anyone had Northern Dancer cancel an order this week?
Post by: Marlon Brando on May 10, 2013, 06:15 pm
Any update on the situation?
Title: Re: Has anyone had Northern Dancer cancel an order this week?
Post by: holdenoversoul on May 11, 2013, 02:42 am
come on captinjojo...what happened?
Title: Re: Has anyone had Northern Dancer cancel an order this week?
Post by: b0lixtrader on May 11, 2013, 03:46 am
Hope it worked out for you OP.

I had amazing experiences with ND two times and his product coke+heroin was BOMB.  Always communicated very fast and was a nice dude.

This was not too long after he started up though.  I'm guessing he has just gotten too busy or maybe his team isn't as good as before?
Title: Re: Has anyone had Northern Dancer cancel an order this week?
Post by: captainjojo on May 13, 2013, 05:03 am
Hi,

Sorry guys, lost track of the post.  He got back to me finally to say for some reason it re-opened the order.  He then cancelled it properly.

From what I understand, he ran out of product and cancelled a bunch of orders.  My guess is he was taking orders based on what he had coming in, which then didn't show for whatever reason.

It's too bad, I was really hoping things would work out and I would have another stable vendor to order from, but the whole thing left me feeling a bit leery about ordering from him again.  From what I could tell, he was taking orders and people were finalizing the whole time I was waiting for him to ship my order.