Silk Road forums

Support => Customer support => Topic started by: klaunius on February 05, 2013, 10:05 pm

Title: Account was hacked, support doenst respond
Post by: klaunius on February 05, 2013, 10:05 pm
Support responded very fast on my first message from a new account i just created.. they locked my original acoount and told me to send them some data only i could know so they can reset my password.
did that emediately but no answer for 2 days now.

is it normal they check their mails maybe only once a week?

I'm so nervous about my coins and orders. don't know what to do  :(
Title: Re: Account was hacked, support doenst respond
Post by: murderface2012 on February 05, 2013, 10:45 pm
be a broken record dude!!
i'm sure they're on it.. they do have a lot going on!!
but if i were you, i'd be emailing SR support everyday and PM'ing every MOD on the forums!!
stay on it bro!!
Title: Re: Account was hacked, support doenst respond
Post by: magicpearl on February 14, 2013, 01:04 pm
can you update your post by now??

i m curious myself...
all io can say is that the 1 time i asked for sr support i got my answer within 24hours...

but i guess that may vary..


all the best and good luck

Title: Re: Account was hacked, support doenst respond
Post by: Captaingreen on February 15, 2013, 04:49 am
I am pretty sure he either used a phishing web address or had malware on his machine. Silk road is not hacked is it really hard to copy the url and save it offline?
Title: Re: Account was hacked, support doenst respond
Post by: beargryls on February 15, 2013, 08:17 am
Or just bookmark that shit in your TOR browser... there really is no reason not too