Silk Road forums

Support => Feature requests => Topic started by: esgal on February 11, 2012, 06:32 am

Title: Buyers review/feedback
Post by: esgal on February 11, 2012, 06:32 am
I think we should implement a feature that allows vendors to put notes/feedback on buyers accounts that only other vendors can see, like an added feature to the buyers stats.

The notes should also only be optional, so it doesnt force vendors to put something down.

Itd not only be a good feature so that vendors know who their dealing with (maybe avoid some of the problem accounts) but itd also add security so vendors could know if an account is a suspected LE, and if buyers know that if their being dicks to a vendor that it might affect how future vendors will treat them.


just a thought.
Title: Re: Buyers review/feedback
Post by: kakapo on February 11, 2012, 12:58 pm
I totally agree.

I've started to compile a sin bin list of awkward customers which I may publicise if nothing is done. Or at the very least, contact all the vendors making them aware and I hope in return they would do the same.

Here's the situation. Whenever a seller gets a problem buyer, someone who claims they didn't receive their goods for example, most vendors will go out of their way to solve their issue which usually means sending them a freebie to avoid getting negative feedback. There are cunts out there who take advantage of this so I want a way to let other vendors know this.

Another issue is finalising, jesus fucking christ that needs to be updated because there's no need to have to wait 17+ days because the buyer got his goods and couldn't be bothered to log in. Most people will only come online if there's an issue.


Title: Re: Buyers review/feedback
Post by: Horizons on February 11, 2012, 02:00 pm
that only other vendors can see

Of course. It's not like the buyers should have a right to defend themselves from possibly inaccurate or fraudulent claims... in fact, they don't even need to know about those claims at all!
Title: Re: Buyers review/feedback
Post by: esgal on February 13, 2012, 10:10 pm
Quote
Of course. It's not like the buyers should have a right to defend themselves from possibly inaccurate or fraudulent claims... in fact, they don't even need to know about those claims at all!

how does that benefit a seller at all?
for starters, its a complete waste of time, I as a vendor would have to take the time to put a bad review on someone who just gave me money....why?
another thing is that if the buyer does find out...do you really think they'll buy from you again?
also if the buyer was really curious they could ask a vendor that they have recently bought from for it.

why should the buyer not get the chance to just look it up themselves?
vendors wont care that much if the buyer really wanted to have a good review after their transactions already went through, theyd rather have a happy buyer, even if the buyer was a complete dick...in fact if a buyer messaged a vendor asking if he/she could remove the bad comment/feedback then of course the vendor is going to do it, why? well maybe that vendor actually wants that buyer to buy from them again

Another reason, well if a vendor gives a buyer a bad review, but that vendor doesnt mind working with that buyer again, if the buyer can see plain out that a certain vendor gave a bad review, do you think that theyll be return customers to that vendor?

so no, i dont think that buyers should have access to this
Title: Re: Buyers review/feedback
Post by: Horizons on February 14, 2012, 01:36 am
Quote
Of course. It's not like the buyers should have a right to defend themselves from possibly inaccurate or fraudulent claims... in fact, they don't even need to know about those claims at all!

how does that benefit a seller at all?
for starters, its a complete waste of time, I as a vendor would have to take the time to put a bad review on someone who just gave me money....why?
another thing is that if the buyer does find out...do you really think they'll buy from you again?
also if the buyer was really curious they could ask a vendor that they have recently bought from for it.

why should the buyer not get the chance to just look it up themselves?
vendors wont care that much if the buyer really wanted to have a good review after their transactions already went through, theyd rather have a happy buyer, even if the buyer was a complete dick...in fact if a buyer messaged a vendor asking if he/she could remove the bad comment/feedback then of course the vendor is going to do it, why? well maybe that vendor actually wants that buyer to buy from them again

Another reason, well if a vendor gives a buyer a bad review, but that vendor doesnt mind working with that buyer again, if the buyer can see plain out that a certain vendor gave a bad review, do you think that theyll be return customers to that vendor?

so no, i dont think that buyers should have access to this

You've made a few valid arguments of a practical nature to defend a practice that is still ethically and morally wrong. I'm not even going into the convenience of doing this, for the same reasons as I don't discuss the convenience of genocide as a preventive measure against overpopulation. The scale is different, of course, but the principle is the same. Wrong and effective is still wrong.
Title: Re: Buyers review/feedback
Post by: esgal on February 15, 2012, 06:56 am
why is it morally wrong? and even more, morally wrong enough to compare it to genocide....when you work at a job i can almost guarantee that your boss has a report on you that your not allowed to see, why? well because you don't need to see it and it could effect the outcome.
Title: Re: Buyers review/feedback
Post by: Horizons on February 15, 2012, 09:53 am
why is it morally wrong? and even more, morally wrong enough to compare it to genocide....when you work at a job i can almost guarantee that your boss has a report on you that your not allowed to see, why? well because you don't need to see it and it could effect the outcome.

No vendor here is boss to any buyer, sweetie.

It's wrong because it goes against the spirit of a free market. A free market is based on the individual's liberty to do business with whomever he wishes, based solely on his own free, informed and conscious judgement. As such, information must flow freely, as a necessary substrate on which members of such a market might base their decisions. Keeping important information - in this case, regarding somebody's desirability as a customer, and the reasons for it - from others who could benefit from that information - other buyers who can learn from their colleague's mistakes - is wrong.

It's also wrong because it violates a pretty basic principle of justice. If I accuse you of something in public - by making a bad note about you that a bunch of other people can see - you should be given the right to defend yourself before that same public - which you can't do if you don't even know about that note in the first place. An accuser can't be assumed to be correct when dragging somebody's name through the mud. If both accuser and defendant get a chance to freely present their arguments and evidence, then the "jury" of vendors will have enough information to make a rational, conscious decision regarding whom they should trust. Otherwise, the whole thing is lopsided, unfair and certainly not an accurate way to gauge the truth. Vendors can see the feedback left by buyers, and they can come to the forums and defend themselves from any accusations. Why should buyers be denied that right?

I'm not against the feature you suggested, so long as it's publicly viewable. In  fact, I think that allowing vendors to leave feedback for buyers would be great, for the same reasons I cited in my paragraph about the free market: the more information is accessible, the better things will work out.

Peace,
Horizons.