Silk Road forums

Market => Rumor mill => Topic started by: TheUsualSuspect on March 04, 2012, 01:29 am

Title: Direct apology from TUS to Freeman
Post by: TheUsualSuspect on March 04, 2012, 01:29 am
Freeman,

Please accept my public apology. The fault for the entire affair rests on my shoulders alone. I sent you a reply by PM, but I just want the SR community to know that I gave poor customer service to Freeman and for that I am truly sorry. I want everyone who puts their faith in me to know that even when extraordinary circumstances arise, I take care of all of my customers. I really don't screw up all that often, but when I do, for some reason it tends to be big time.

Please, anybody who has an issue with me, contact me. Even if it seems like I am ignoring you I can assure you I am not. I will eventually reply to any message concerning a transaction that has occurred and I will never leave a customer high and dry (or dry and not high as the case may be.) I purchase goods from SR and enjoy it's benefits and I believe in karma 100% I have never been scammed on the buyer end and I will never scam anybody as a seller. I have a strong conscience that guides me even through anonymous dealings, and I want to be here for as long as possible. No quick and dirty exit for TheUsualSuspect. I am a man and I fulfill my promises. Even if I had no choice other than to say purchase a moneypak to give somebody a refund I will make good on any and all orders made with me.

Freeman, thank you again. You have excellent buyer etiquitte and deserve better service than you have received from me. I also would never try to hide that fact or misrepresent myself here. Thank you for calling me out and guiding my hand, helping me be the vendor I wish to be.

TUS
Title: Re: Direct apology from TUS to Freeman
Post by: Freeman on March 04, 2012, 02:26 am
TUS, don't beat yourself up too much.  We're all human and we make mistakes or have problems that arise outside of our control.  All we can do is take responsibility, learn from them, and try to do better in the future.  I give you mad respect for taking the time to say this and being humble about it all.

Apology accepted and taking the time for things like this, staying cool about them is one sign of a great vendor.

For any new buyers and vendors navigating Silk Road, ^^^ this is how it's done.  Not that bickering flame war bullshit you learned on 4chan.

For mature adults and decent people this is how things should go down.  If you can't communicate civilly with each other or just have a fundamental disagreement of premises, then turn the dispute over to SR staff's resolution and arbitration process. 

Here's the link to the details of our exchange as well as the many, many great reviews of TheUsualSuspect from his other customers. http://dkn255hz262ypmii.onion/index.php?topic=1838.0
Title: Re: Direct apology from TUS to Freeman
Post by: b0lixtrader on March 04, 2012, 02:48 am
TUS FOR THE WIN!!
Title: Re: Direct apology from TUS to Freeman
Post by: 72289 on March 04, 2012, 03:07 am
This is a quality person giving a quality apology. Takes a lot of balls to do this, good for you TUS.
Title: Re: Direct apology from TUS to Freeman
Post by: BenJesuit on March 04, 2012, 04:34 am
I salute you, TUS.
Title: Re: Direct apology from TUS to Freeman
Post by: dr gonzo on March 04, 2012, 08:04 pm
My first benzo order was TUS and it went down beautifully, I had already bookmarked EF benzo offer they have now for upcoming BTC, after reading this it makes me feel more prone to make them my regular benzo source..your most humble apology is duely noted by community I'm sure.
Title: Re: Direct apology from TUS to Freeman
Post by: MagicMan on March 04, 2012, 10:05 pm
I've ordered weed from TUS and could not have been happier with the experience. I'm glad everything is all settled and cool.