Silk Road forums
Support => Feature requests => Topic started by: Kind Bud on July 18, 2011, 02:44 pm
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This topic highlights a real scammer who rating with these stats 39% | total transactions: 47
http://dkn255hz262ypmii.onion/index.php?topic=977.0
One issue is that resolution was able to stay pending and no one know for 20+ days
Requests:
like the timeout, seller accounts are put on hold if they get a certain % or # of resolution requests. This would shave a little time off the scam sellers operating time
The cutoff should be modest to avoid false positives say 5% of total transactions or 3 concurrency resolutions whichever is higher. Silk admin should be able to override and keep a Seller listed (to counter sabotage or system wide resolution requests (like the MtGox shutdown)
This guy obviously started out with shill feedback, so finding that (retroactively!) would be great - One guy a GreenCo has some cool math to spot shill feedback, I'll have him PM Silk
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I am with you on this one 100%!!! Excessive and unnecessary resolutions suck! Great ideas. I am looking forward to improvements in this area. I recently have had a bad experience with a buyer. They should have contacted me first.
Shipping took a long time (foreign post, strike), anyway not my fault. Shipping was disputed. Not the package. I came to a resolution. A resolution on shipping only. I wasn't happy but the resolution was done and went smoothly. Days later after the shipping was first disputed, the package was now in dispute. There is still time to deliver. Why dispute now? That should have been done at the same time as the shipping dispute.
I got so mad!!! I didn't want to lose 100% on the package, (wanting to save face), I offered a GREAT refund (not 100%) and wrote a mean funny rant. What is posted in the Resolution stays in the Resolution center ;)
The main thing is that the package will probably still be delivered and I am out. The seller never disputed the package until after I mentioned it AND didn't give me an opportunity outside of the Resolution center to fix anything. I wouldn't have flagged this person this time but a flagging system could be handy for buyers and sellers.