Silk Road forums

Support => Technical support => Topic started by: goangod on February 29, 2012, 08:18 pm

Title: cant read messages on sr
Post by: goangod on February 29, 2012, 08:18 pm
hi,i got a message from sr support,im a newbie so its my first message to my inbox
when i click on read it wont open,am i doing something wrong ? any help much appreciated :)
Title: Re: cant read messages on sr
Post by: 72289 on February 29, 2012, 08:22 pm
PM system is on the fritz after a little maintenance done by the administration of SR. Should be fixed whenever the get around to it.
Title: Re: cant read messages on sr
Post by: goangod on February 29, 2012, 08:37 pm
PM system is on the fritz after a little maintenance done by the administration of SR. Should be fixed whenever the get around to it.

thanks for the update exodus
Title: Re: cant read messages on sr
Post by: TorGod on March 01, 2012, 12:52 am
It's back baby!
Title: Re: cant read messages on sr
Post by: hashman on March 01, 2012, 01:07 am

I STILL CANT READ OR REPLY TO MESSAGES NOW FOR TWO DAYS!!!   Anyone at SR fixing this?
Title: MORE MESSAGE PROBLEMS
Post by: hashman on March 01, 2012, 01:14 am
I get messages that disappear.  I get messages that show up that I cant read but then show them as read.  I cannnot send any message or it says it did but my message is still there.  HELP!!!!
Title: Re: cant read messages on sr
Post by: miyagi69 on March 01, 2012, 01:21 am
My PM is back, but I can't read the "PIN RESET" message I was sent three hours ago.

I would really like to have my PIN reset.

Any suggestions?

Thanks
Title: Re: cant read messages on sr
Post by: BdaY41943 on March 01, 2012, 05:39 am
My PM is back, but I can't read the "PIN RESET" message I was sent three hours ago.

I would really like to have my PIN reset.

Any suggestions?

Thanks

I have this exact same problem,  would appreciate some help
Title: Re: cant read messages on sr
Post by: goangod on March 03, 2012, 09:29 pm
i still cant read any pms on sr
i have one for a "pin reset"  but cant open it up
anyone got any idea when this will be sorted ?
Title: Re: cant read messages on sr
Post by: skipjack on March 04, 2012, 08:01 am
I wasn't able to read the email either but was able to after sending SRSupport a message, and then viewing the sent message... the 'unreadable' message appeared above it.
For anyone wondering I believe it's a generic message. It says
"Your PIN has been reset due to too many failed attempts. Please reply to this message in seven days for a new PIN. If you did not forget your PIN, your account may have been compromised and you should contact support asap. Do NOT delete this message. Doing so will delay receipt of your new PIN."
I've emailed support and hoping it won't take seven days.  :-\