Silk Road forums

Discussion => Newbie discussion => Topic started by: grouptherapy on January 29, 2013, 11:26 am

Title: Approaching a vendor about resolutions
Post by: grouptherapy on January 29, 2013, 11:26 am
What is the best way to approach a vendor as the auto finalize date nears and you haven't received the shipment? Are you supposed to contact the vendor before you send in a resolution? Thanks in advance.
Title: Re: Approaching a vendor about resolutions
Post by: midlandsmafia on January 29, 2013, 11:35 am
If your package is coming internationally, I would suggest extending it. If it still hasn't came either extend again or If you think its taking to long ask about refunds/resends.

If it is domestic , message the vendor and ask them about their policy for refunds/resends.

Your vendor may have tracking info on the product, so it might be a good idea to ask them if it is normal to take this long to your country/city.
Title: Re: Approaching a vendor about resolutions
Post by: grouptherapy on January 29, 2013, 11:43 am
Thanks. I just hope the vendor doesn't think I'm trying to scam him.