Silk Road forums

Market => Rumor mill => Topic started by: testingtesting12 on March 26, 2013, 10:11 am

Title: Etiquette of cancelling an order/
Post by: testingtesting12 on March 26, 2013, 10:11 am
Hello all, so I'm sorry for asking what is probably quite a boring and stupid question.

I placed a small order before the weekend with a vendor of high repute. However, four-or-so days later it's still 'processing' and the vendor apparently hasn't been online in four days. Now they have no active listings.

My first question is, in this instance would it be rude or against SR etiquette to cancel the order and look elsewhere for my product? I'm a big fan of the site and the hard work the vendors do so I'm pretty keen to be a model denizen.

My second question is, would this have an affect on my buyer stats? I've only placed a few orders so I see them as quite fragile.

Thanks!
Title: Re: Etiquette of cancelling an order/
Post by: AfternoonDelight on March 26, 2013, 10:58 am
If they haven't responded and their listings are pulled, then it's likely they haven't been on in over three days and the system put them in vacation mode automatically.

Don't feel bad about cancelling, they will never see the order.
If you PM'd them, just send them another PM to say you changed your mind.

Cheers!
Title: Re: Etiquette of cancelling an order/
Post by: testingtesting12 on March 26, 2013, 11:20 am
Thanks!
Title: Re: Etiquette of cancelling an order/
Post by: fractalglobal on March 26, 2013, 12:26 pm
Too bad it wrecks your buyers stats given the emphasis some dealers put on them.
Title: Re: Etiquette of cancelling an order/
Post by: Ojizzle on March 26, 2013, 01:08 pm
Yes, after four days in absentia no vendor should begrudge you for cancelling an order. Also the site is set up such that you cannot even cancel an order until four days have passed without the vendor marking the package in transit.  Be warned though that you may lose a small percentage of the money you spent if the vendor had the listing hedged. I do not believe your buyers stats will be affected by the cancellation.

How does cancelling an order affect one's buyers stats? Does it show as a refund? If it does, it should not, especially in cases like this where vendors disappear.
Title: Re: Etiquette of cancelling an order/
Post by: testingtesting12 on March 26, 2013, 04:29 pm
In case anyone is curious, I cancelled and it does not seem to have been counted as a refund or affected my buyer stats (which seems fair).
Title: Re: Etiquette of cancelling an order/
Post by: fractalglobal on March 26, 2013, 08:04 pm
Yep my bad, I checked my stats yesterday and it had a refund rate >0 when I'd had to cancel an order a few days.  I just remembered that I had to get refunded for an order the vendor underfilled a while before that though.
Title: Re: Etiquette of cancelling an order/
Post by: SOUTHPAW on March 26, 2013, 09:38 pm
I am not sure but someone on here had told me if you place an order and then the vendor goes into vacation mode you could cancel that order without penalty even if hedged. Also thought it was mention that you would be able to cancel as soon as the vendor goes into vacation mode. Regardless of the four day period.  If any one know factually these things please post the correct procedure. I have had to cancel two orders recently for the over four days processing and the non return of messages asking if there is a problem and the willingness to hold on for them because we had done business 4-5 times previous without incident, but he never responded.. Thank you for any help... :)