Due to the large amount of questions sent to our support inbox - We would like to make it clear to our new users on how to place and complete an order using our multisig market.
Step #0 - Setup your account
After registration you should go to the "Account" page, where you should setup 2 things.
1. A bitcoin address for refunds.
2. A bitcoin key to use our escrow system with.
Step 1 - Choose your product
Select the product that you want to buy, and click "Purchase" as seen below.
You will be redirected to the "My Purchases" Page, with a message saying "Your order has been created!".
You should now click the blue "Confirm" button after selecting the qunatity of the item.
Step 2 - Review the order information
After clicking "Confirm", you should now be on the "Review Order" Page.
Under "Shipping Address:" you should place an email address, ask for private message,
or put in a real shipping address, depending on the type of product that you are buying.
After that, click the blue "Place Order" button.
Step 3 - Making the payment to escrow
Now that your order has been created it will appear in "My Purchases".
The next step is to make a payment into the escrow address, so please click the blue "Details" button.
In order for everything to work correctly, you must send the exact Total amount to the escrow address.
Please note:
Any payment of more than the total amount, might mess up the payment identification system and just hassle our admins.
Any payment with less of the total amount, will not progress the order until the rest of the funds have been sent to the same address.
Once the coins have 1 confirmation from the bitcoin network, the order will be marked as paid for, as you can see in the picture below...
Step #4 - Releasing the coins
The vendor now needs to send you your product.
Once this is done, and you are happy with your product, you must enter the order's details page one last time.
You can find this in "My Purchases" on the left hand side.
If you are happy with your product, enter your passphrase, and click "Sign".
If there is any problem with your product and do not think that the coins should be released to the vendor, click "Raise Dispute" - And one of our admins will be there to assists you and decide where to send to coins depending on the issue.
We hope this short tutorial reduces the amount of confusion and messages sent to support. There will soon be a wiki explaining all the different functions of our market and how to use them.